Booking up online was very easy Checking in was very quick and staff were efficient and friendly. When we finished our darts game we checked in for bowling, Evan though we were 15 minutes early,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The venue is good & the bowling & arcade but the food arrangements are dire! They couldn’t take orders properly, the food is terrible, they were very very late with food then forgot half of it. Do not... See more
Company replied
The building offers a good time. Bowling is great and the arcade has a decent variety. Done an escape room and the gold before as well. Golf seems like it needs a bit of repair but it wasnt an issue w... See more
Company replied
Excellent Had problems with excessive heat on our first visit due to heatwave and air con breakdown But I have to say a big thank you To MASON the manager and his staff His helpfulness and... See more
Company replied
Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
Auckland Road, Southampton, SO15 0SD, Southampton, United Kingdom
- 0333 034 6100
4.1
Great
258 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lots to do in one place
Booking up online was very easy
Checking in was very quick and staff were efficient and friendly. When we finished our darts game we checked in for bowling, Evan though we were 15 minutes early, they gave us our lane straight away.
Ordering food and drinks to our lane was quick and very convenient. Overall we were very impressed with the place and staff.
It was easy to park and is free , but don’t forget to register your car number plate as soon as you arrive.
It was a good location as we are lucky enough to live 15 minutes away.
It has multiple activities to do, which makes it a fun place for everyone and a good day out.
7 August 2026
Reply from Tenpin - Southampton
Hi Kim, thank you for your fantastic 5-star review of Tenpin Southampton! We're so pleased to hear that our booking process was easy and that our staff were efficient and friendly. It's also great to hear that you enjoyed both darts and bowling and was able to start early. We hope this means you would like to visit us again soon and we look forward to welcoming you back for more fun soon! Best wishes - Mel
Reply from Tenpin - Southampton
Hi there, thank you for leaving a 5* review of Tenpin Southampton! We're so glad to hear how helpful you found our staff and how much the children enjoyed bowling and the arcade games. See you again soon! Best wishes-Leila
Really enjoyable afternoon…
Really enjoyable afternoon entertainment, shame about the food though.
6 August 2026
Reply from Tenpin - Southampton
Hello Mrs Morris,
Thank you for taking the time to rate Tenpin Southampton 5 stars. We're so glad you enjoyed the afternoon entertainment! We appreciate you taking the time to share your feedback regarding the food, and we'll certainly pass it along to the relevant teams for review. We hope to welcome you back again soon.
All the best ~ Laura
Very good value
Very good value! Lovely food and good prices for family’s. My granddaughter loved her time in tenpin. Friendly staff would recommend to any family. Will be back.
12 August 2026
Reply from Tenpin - Southampton
Hello Consumer 4,
Thank you for taking the time to rate Tenpin Southampton 5 stars. We are so happy to hear you had such a lovely time and enjoyed the food and prices. It's fantastic that your granddaughter had fun and that you found our team friendly. We look forward to welcoming you and your family back again soon! All the best ~ Laura
It was very loud inside
It was very loud inside, my wife's Apple Watch actually triggered a dangerous volume alarm!
12 August 2026
Reply from Tenpin - Southampton
Hello David,
Thank you for taking the time to rate Tenpin Southampton 2 stars. We appreciate you sharing your feedback regarding the noise level. We are actively looking into this to ensure a more comfortable environment for all our guests. We hope that you'll consider visiting again soon and that your next visit is a 5 star experience. All the best ~ Laura
Reply from Tenpin - Southampton
Hello Steven,
Thank you for taking the time to rate Tenpin Southampton 5 stars. We are so pleased you enjoyed your visit and found our venue clean and our team friendly. We appreciate your kind words and look forward to welcoming you back again soon. All the best ~ Laura
Great evening we had two games and…
Great evening we had two games and really enjoyed ourselves
12 August 2026
Reply from Tenpin - Southampton
Hello Ms Wendy Brooks,
Thank you for taking the time to rate Tenpin Southampton 5 stars. We are so pleased to hear that you had such a great evening and enjoyed your games with us. We hope to see you again very soon for more fun! All the best ~ Laura
Everyone was friendly and we were able…
Everyone was friendly and we were able to play darts and have a good time. Please let staff know as it must be a hectic job with all the noise, lights and people! Thank you
6 August 2026
Reply from Tenpin - Southampton
Hello Alice, Thank you for taking your time to leave us a lovely 5* review. We are so pleased to hear that everyone had a great time. We will pass your feedback onto our team to show your appreciation! We do hope to see you again very soon. Many Thanks - Kimberley
A great time was had by all!
I took my daughter & two grandchildren to Tenpin. We did bowling, laser attack, and an escape room, and what acgreat time we had!
6 August 2026
Reply from Tenpin - Southampton
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are thrilled to hear that you all had a great time taking part in all of our activities! We do hope to see you all again very soon. Many Thanks - Kimberley
Reply from Tenpin - Southampton
Hi Eric
Thank you for the fantastic 5-star review! We are so happy to hear that you had an awesome time and that our team provided excellent service. We hope to see you again soon! Best wishes - Clare
We tried out the crazy golf…
We tried out the crazy golf unfortunately at least 3 of the holes were not functioning correctly which was very frustrating, later we found out the golf is a separate company but with no representation we can only complain online should be a better system in place, but the golf was very good on the whole.
6 August 2026
Reply from Tenpin - Southampton
Hi Paul
We appreciate you sharing your experience with the crazy golf. We are sorry to hear about the issues with the non-functioning holes and the frustration this caused. We will pass this feedback through to the correct party. Best wishes- Clare
Love this place and the staff very nice…
Love this place and the staff very nice place to hang out with friends!!
6 August 2026
Reply from Tenpin - Southampton
Hi Amber, thank you for leaving a 5* review of Tenpin Southampton! It's lovely to hear how much you enjoy coming to visit and how friendly you find our staff. See you again soon! Best wishes-Leila
Great fun
Great fun , took my team it was well organised the staff were attentive and helpful. We will be back to try the other activities !
6 August 2026
Reply from Tenpin - Southampton
Hi Allison
Thank you for the fantastic 5-star review! We are so pleased to hear you and your team had a great time and found our staff attentive. We look forward to welcoming you back to try our other activities! Best wishes - Clare
Reply from Tenpin - Southampton
Hello, thank you very much for the excellent 4* review of Tenpin Southampton! We are delighted you had such an enjoyable visit and we very much look forward to welcoming you back again soon! Best wishes - Mel
Good variety
The building offers a good time. Bowling is great and the arcade has a decent variety. Done an escape room and the gold before as well. Golf seems like it needs a bit of repair but it wasnt an issue when it came to playing it. Drink service can be a little slow is the only thing that I could criticise.
6 August 2026
Reply from Tenpin - Southampton
Hi Oliver, thank you for your 4-star rating of Tenpin Southampton and for sharing your feedback. We're glad to hear you enjoyed the bowling, arcade, and escape room. We also appreciate you bringing the Tenpin golf and drink service to our attention and we will be sure to share your feedback with the appropriate team! In the meantime, we hope you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel
Had to wait in queud a while despite…
Had to wait in queud a while despite booking online. Next door lane took our bowling balls and made it awkward plus guy tried to grab bowling ball again during turns. Nasty group!
6 August 2026
Reply from Tenpin - Southampton
Hello, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin at Southampton. We are sorry to hear the wait that you had before being able to play the activities. We will pass your comments onto our team to help us gain those final stars. We do hope to see you again soon for a more enjoyable visit. Many Thanks - Kimberley
Reply from Tenpin - Southampton
Hello Deanne, Thank you for taking your time to leave us a great 5* review for our Tenpin at Southampton. We are thrilled to hear that you found us great value for money. We do hope to see you all again very soon. Many Thanks - Kimberley
Reply from Tenpin - Southampton
Hi Mandy
Thank you for the fantastic 5-star review! We are so pleased to hear that you found the booking process easy and that our entire team was friendly and welcoming during your visit. We look forward to seeing you again soon! Best wishes - Clare
Very fun, clean and enjoyable
Very fun clean and spacious complex, the prison putt was great fun, and the bowling was great! Staff very welcoming and friendly! Would highly recommend
6 August 2026
Reply from Tenpin - Southampton
Hi Anthony
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our complex clean and spacious, and that you had great fun with the prison putt and bowling. It's fantastic to know our staff were welcoming and friendly. We hope to see you again soon! Best wishes - Clare
Reply from Tenpin - Southampton
Hi Joanna
Thank you for your fantastic 5-star review! We are so pleased to hear that you found our venue great for larger groups and that our team was well organised. We hope to see you again soon! Best wishes - Clare
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.