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Tenpin - Rochdale Reviews 

121
TrustScore 4 out of 5

4.1

Unit 3, Sandbrook Leisure Park, Sandbrook Way, Rochdale, OL11 1RY Rochdale, GB


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See what reviewers are saying

Rated 4 out of 5 stars

All the staff were friendly and helpful. We were 2 adults and a child and enjoyed our experience there. £19 for 1 game and 3 x Junior burger and chips (food was disappointing but for £19 for 3 you ca... See more

Company replied

Rated 5 out of 5 stars

The staff were most cordial, friendly and helpful. they dealt with our booking quickly and served our food and drinks promptly. One drink was replaced immediately when it was discovered to be defectiv... See more

Company replied

Rated 3 out of 5 stars

The bowling went really well and my son's had fun playing, the problems came when they were on the arcades as the machines ran out of tickets and we had to report it twice before anyone even come to s... See more

Company replied

Rated 5 out of 5 stars

Great experience, we went for the summer deal £6.50pppg fantastic to keep the kids occupied during the summer and it even included a meal per person, venue was clean staff was ok... can moan to much... See more

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • Unit 3, Sandbrook Leisure Park, Sandbrook Way, Rochdale, OL11 1RY, Rochdale, United Kingdom

  • 0333 034 6100

4.1

Great

TrustScore 4 out of 5

121 reviews

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4.1

All reviews

(121)

9,962 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff were most cordial

The staff were most cordial, friendly and helpful. they dealt with our booking quickly and served our food and drinks promptly. One drink was replaced immediately when it was discovered to be defective due to an equipment fault.

12 August 2026
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Reply from Tenpin - Rochdale

Hi David, thank you for your 5* review of Tenpin Rochdale! It's wonderful to hear how helpful and friendly you found our staff and that you were served so quickly. Good customer service really is so important to us! We look forward to welcoming you back again soon. Best wishes-Leila

Rated 5 out of 5 stars

Recommend

It was fun and customer service was excellent at Rochdale Tenpin

11 August 2026
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Reply from Tenpin - Rochdale

Hello Liz, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin in Rochdale. We do hope to see you again soon. Many Thanks - Kimberley

Rated 4 out of 5 stars

Bowling fab

Bowling fab, not many staff around and when we went to the bar hard to get the attention of staff as all talking.

6 August 2026
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Reply from Tenpin - Rochdale

Hello Matt,
Thank you for taking the time to rate Tenpin Rochdale 4 stars. We're pleased you enjoyed the bowling. We apologize for the difficulty in getting staff attention at the bar and appreciate you bringing this to our notice. We'll certainly look into this. We hope to welcome you back again soon and that the next visit is a 5 star experience. All the best ~ Laura

Rated 3 out of 5 stars

The bowling went really well and my…

The bowling went really well and my son's had fun playing, the problems came when they were on the arcades as the machines ran out of tickets and we had to report it twice before anyone even come to sort it out. Slow, unprofessional and not bothered staff. Wish it could of been better.

6 August 2026
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Reply from Tenpin - Rochdale

Hi Shaun, thank you for leaving a 3* review of Tenpin Rochdale. We are so glad to hear that your son enjoyed bowling, however we are very sorry to hear about the issues you experienced with the arcades and the wait times to get it sorted. We will ensure that this is passed across to the relevant team for future improvements to be made. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Rochdale' for somebody to get back to you regarding this. Best wishes-Leila

Rated 5 out of 5 stars

Booking process and checking in was…

Booking process and checking in was really easy and straight forward, helpful staff, good amount of choice with what to do and picking drinks etc...

6 August 2026
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Reply from Tenpin - Rochdale

Hi Sarah
Thank you for the 5* rating! We're delighted to hear that the booking and check-in process was easy, and that our staff were helpful. It's wonderful that you enjoyed the variety of activities and drink options. We hope to welcome you back again soon! Best wishes - Clare

Rated 5 out of 5 stars

It was really fabulous evening

It was really fabulous evening - the venue was well maintained and everyone very friendly! We had a great time

6 August 2026
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Reply from Tenpin - Rochdale

Hello Katie, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your evening with us. We do hope to see you again very soon. Many Thanks - Kimberley

Rated 4 out of 5 stars

Refurb has massively improved the place…

Refurb has massively improved the place but the bowling balls need updatinf as still causing finger nail breakage from the old ones.

6 August 2026
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Reply from Tenpin - Rochdale

Hello Ian, Thank you for taking your time to leave us a nice 4* review. We are pleased to hear that you liked our recent refurb that has just taken place at our Tenpin in Rochdale. We will pass your comments onto our team. We do hope to see you again soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Absolute bargain

Great experience, we went for the summer deal £6.50pppg fantastic to keep the kids occupied during the summer and it even included a meal per person, venue was clean staff was ok... can moan to much great place to pass couple hours for any occasion..

31 July 2026
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Reply from Tenpin - Rochdale

Hello
Thank you for your fantastic 5-star review! We're so pleased to hear that our summer deal was such a hit and kept the kids entertained. It's wonderful to know you found the venue clean and had a great time. We look forward to welcoming you back for another fun visit soon! Best wishes - Clare

Rated 4 out of 5 stars

Staff friendly and helpful

All the staff were friendly and helpful. We were 2 adults and a child and enjoyed our experience there. £19 for 1 game and 3 x Junior burger and chips (food was disappointing but for £19 for 3 you can’t really complain). Young one Enjoyed the arcade after the bowling and any problems we had (ticket machine broke and air hockey machine missing a paddle) were soon sorted out by the friendly staff.
We will return.

6 August 2026
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Reply from Tenpin - Rochdale

Hi Michelle
Thank you for your 4-star review! We're so pleased to hear that you and your family had an enjoyable experience with us, especially that our staff were friendly and helpful in resolving any issues. We appreciate your feedback regarding the food and hope to welcome you back again soon for more fun! Best wishes - Clare

Rated 5 out of 5 stars

Good atmosphere

Good atmosphere, very clean, not overcrowded and excellent staff.

30 July 2026
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Reply from Tenpin - Rochdale

Hey Kathleen, thank you for the lovely 5* rating and review of Tenpin Rochdale. We are so pleased to hear you enjoyed your visit and found our atmosphere great, our venue clean, and our team excellent. We appreciate your kind words!
Take care,
Kirsty

Rated 1 out of 5 stars

Staff at the fest clearly don’t want to…

Staff at the desk clearly don’t want to be there. Miserable and so slow to get anything done.

6 August 2026
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Reply from Tenpin - Rochdale

Hi there, firstly, thank you for leaving a review of Tenpin Rochdale. We are very sorry to hear that the service you experienced at your recent visit did not meet your expectations. We will ensure that this is passed across to the relevant team for future improvements to be made. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Rochdale' for somebody to get back to you regarding this. Best wishes-Leila

Rated 5 out of 5 stars

My son had a great time

My son had a great time

23 May 2026
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Reply from Tenpin - Rochdale

Hi Michael, thank you for your 5* review of Tenpin Rochdale! It's wonderful to hear that your son had a great time with us. We look forward to welcoming you back again soon. Best wishes-Leila

Rated 5 out of 5 stars
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Reply from Tenpin - Rochdale

Hi Peter, thank you so much for the 5* rating and review of Tenpin Rochdale. We're thrilled to hear you had great fun and enjoyed the company. We hope to see you again for another 5* experience.
Take care,
Kirsty

Rated 5 out of 5 stars

Lovely friendly team .

Lovely friendly team .. nice and clean have four children everything so expensive, but go on a Tuesday with drinks half price well worth it ..

29 July 2026
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Reply from Tenpin - Rochdale

Hi Jenney, thank you very much for the fabulous 5* review of Tenpin Rochdale! We are so pleased the best time was had and you got to take advantage of our brilliant Tenpin Tuesday deal and we can't wait to see you again soon! Best wishes - Mel

Rated 4 out of 5 stars

Very busy

Very busy, wanted to move lanes but was not possible

29 July 2026
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Reply from Tenpin - Rochdale

Hi Akhra
We appreciate your feedback and understand that it can be challenging when our lanes are busy. We are always working to improve traffic flow. Best wishes - Clare

Rated 5 out of 5 stars

Due to early booking

Due to early booking , quieter than normal , easy to check in, staff always friendly and helpful .

29 July 2026
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Reply from Tenpin - Rochdale

Hi Julie, thank you for your 5* review of Tenpin Rochdale! It's lovely to hear that you found your visit convenient and that you found our staff friendly and helpful. We look forward to welcoming you back again soon! Best wishes-Leila

Rated 5 out of 5 stars

environment great atmosphere spotless…

environment great atmosphere spotless first rate facilitys

22 July 2026
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Reply from Tenpin - Rochdale

Hello Susan,
Thank you for taking the time to rate Tenpin Rochdale 5 stars. We're so happy to hear you enjoyed the great atmosphere and found our facilities spotless! Thank you for your kind words and we look forward to welcoming you back again soon. All the best ~ Laura

Rated 5 out of 5 stars

Great experience

Great experience

14 July 2026
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Reply from Tenpin - Rochdale

Hi Rachel, thank you so much for this awesome 5* review of Tenpin Rochdale! We are delighted that you had a great experience with us! We can't wait to welcome you again soon. Best wishes, Jade

Rated 3 out of 5 stars

Didnt like confusion over booking and…

Didnt like confusion over booking and discount code
Didnt like attitude of staff, total lack of interest
Didnt like having to wait 10 minutes to order drink
Liked the new look environment

22 July 2026
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Reply from Tenpin - Rochdale

Hi Sue, thank you for taking the time to leave a rating and review of Tenpin Rochdale. We're sorry for any disappointment caused at your recent visit. However, we are pleased to hear that you liked the look of the venue. We will be sure to pass your valuable feedback on and we hope to see you again. Best wishes, Jade

Rated 5 out of 5 stars

Had a great time

Had a great time, good food and friendly staff 10 out of 10

7 July 2026
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Reply from Tenpin - Rochdale

Hey Jane, thank you for the amazing 5* rating and review of Tenpin Rochdale. We're thrilled to hear that you had a great time and enjoyed the food. We appreciate your kind words!
Take care,
Kirsty

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