It’s a scum. They stole me 5.700EUR for the US Open 2026 final… wrote them 20 mails, nothing. Never got the two tickets. This order: [Order #41679] (10 January 2026) Day 15: Men's Final, U... See more
Company replied
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See what reviewers are saying
We bought in advance - 6 moths prior two tickets :Day 14: Women's Final, Court Philippe Chatrier, Day Session, Roland Garros - Category 3. Event Date: 06/06/2026 11:00 . Tomorrow whole family is flyin... See more
Company replied
We were initially a bit concerned because the tickets arrived only three days before the event, but everything turned out perfectly. The tickets were excellent — we had seats in Row 10, Section K3, wh... See more
Company replied
We ordered tickets for RG men final on Sunday in October 2025. It is still two days left and we haven’t received tickets yet. Whole trip to Paris revolves around Rolland-Garros and we are panicking... See more
Company replied
Company details
Written by the company
Selling tickets is in the DNA of our company. The passion for sport, with tennis in particular, was central to the establishment of Tennis Ticket Service. It all started in 2007 when the ‘event junkies’ behind the company visited a lot of tennis matches. Tickets became increasingly difficult to get, causing the idea to expand the network to a wider audience than friends and family only. This is how something that started as a way to visit the best events ourself, has grown to Tennis Ticket Service. The platform to help everyone get those hard to get tickets.
Contact info
2.3
Poor
228 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 5% of negative reviews
Typically replies within 2 weeks
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Reliable ticket source.Prices were fair…
Reliable ticket source.Prices were fair considering the high demand for the event.Happy with my purchase .
24 November 2023
Unprompted review
Reply from Tennis Ticket Service
Thank you Mami!
Reply from Tennis Ticket Service
We love enthusiastic reviews Dawit! Thanks!
Tennis Ticket Service came through when…
Tennis Ticket Service came through when official channels were sold out. A bit pricier, but worth it for the convenience and reliability.
7 October 2023
Unprompted review
Reply from Tennis Ticket Service
Thank you very much Shantanu!
Reply from Tennis Ticket Service
Thank you Kalpana.
Reply from Tennis Ticket Service
Hi Storm,
Paying for tickets and not receiving them is serious, and we'd like to understand what happened here. Without an order number or the email used at checkout, we can't look into this specific case, but if you're able to share either, here or via our support address, we'll check exactly where things stand.
Tennis Ticket Service
Tickets
I came to France to see Roland Garros and bought my tickets through this company. It went well, I received my tickets 2 days before as agreed.
11 June 2023
Unprompted review
Reply from Tennis Ticket Service
Thanks!!!
Amazing Experience
I've been for the 1st time at Roland Garros.
I tried many times to get it on the official website, but my order have been canceled their for sur booking...
So i finaly got my tickets from Tennis tickets service.
Of course it was much more expensive than the official website.
But at least i got my tickets the day before without any issue.
Thanks so much and see you next year for Nadal !
11 June 2023
Unprompted review
Reply from Tennis Ticket Service
Thanks a lot Arturo
I appreciated the service
I appreciated the service, I received my category gold tickets
7 June 2023
Unprompted review
Reply from Tennis Ticket Service
great to hear Michael.
Reply from Tennis Ticket Service
Thanks Safi!
I cant give a negative result so one…
I cant give a negative result so one star. This company is a joke. I paid over AUD $2000 for three days at the 2023 French Open. Tickets for the first day did not arrive until 1.00am on the day of the tennis, they also congratulated us on being upgraded from an all day ground pass to a night session - hardly an upgrade paying $800 to see a single match rather than several matches we had planned to see on the outside courts. Day 3 same occurred tickets arrived at 7am on the day and again they congratulated us on being upgraded. I don’t call ordering and paying for Philip Chartier arena is an upgrade to be given tickets to the Suzanne Lengen Court. Having travelled all the way from Australia for the tennis - this also was not an upgrade to be sent to an inferior court. DO NOT USE THIS COMPANY
29 May 2023
Unprompted review
Reply from Tennis Ticket Service
Hi Wayne,
We followed up on this directly in December 2024, well after this review, and issued a refund for the order. You confirmed receiving it at the time.
For anyone reading this now: this was resolved, even though the review itself was never updated to reflect that. We're glad we could make it right, even if it took longer than it should have.
Tennis Ticket Service
Wonderful
Wonderful
I went through this site to get tickets for the quarter-finals and everything went very well. Fast and efficient service. I recommend.
6 June 2023
Unprompted review
Reply from Tennis Ticket Service
Thank you Mendes!
Thank you for your services
Thank you for your services, very good website.
8 June 2023
Unprompted review
Reply from Tennis Ticket Service
Thank you Gina.
The place to go for French Grand slam
The place to go for French Grand slam ! A sure value to get a seat at Roland Garros.
9 June 2023
Unprompted review
Reply from Tennis Ticket Service
Thank you Suba.
Great service
Nice service. Ordered 3 tickets CAT2 and got upgraded with my entire family. Best experience ever.
10 June 2023
Unprompted review
Reply from Tennis Ticket Service
Merci Pascal!
We were scammed
We purchased 6 tickets - 2 tickets per day, for 3 days - at Roland Garros 2023. We selected seats, indicated section desired, in Phillipe Chaterie. We did not receive the purchased tickets until the night before each day, and they were GATE PASSES! Not reserved seats as paid for. We were scammed, did NOT receive what we paid for. Never again!
5 June 2023
Unprompted review
Reply from Tennis Ticket Service
Hi,
Sorry to hear this wasn't what you expected. Tennis Ticket Service sells different ticket types for Court Philippe-Chatrier: a reserved seat in a specific category and section is a different product from grounds access, which doesn't guarantee a seat inside the court itself. If what you received didn't match what you ordered, that should have been caught and corrected before the event, not discovered the night before.
This review is from 2023 and we can't trace the order without more details, but we wanted to respond with something useful rather than leave it unanswered.
Wonderful time with my coworkers
Wonderful time with my coworkers, hospitality on point, I would recommend it to everyone who wants to go to RG, fan or not. Thanks for this moment
5 June 2023
Unprompted review
Reply from Tennis Ticket Service
thank you Will
I am absolutely thrilled to give this…
I am absolutely thrilled to give this ticketing website a five-star rating, as their service has surpassed all my expectations.
11 June 2023
Unprompted review
Reply from Tennis Ticket Service
Chieng, thanks for the review!
Reply from Tennis Ticket Service
Thank you Baniyas!
I gave them one star only because you…
I gave them one star only because you can't do less. It's the worst experience I've ever had when buying anything. two words: DON'T BUY. Those people are thieves. They should be in jail, I don't understand how it is possible that their page is still on the internet.
5 June 2023
Unprompted review
Reply from Tennis Ticket Service
Hi Edmundo,
Sorry to hear this was such a bad experience. Without any details on what specifically happened, we can't look into what went wrong, but if you're willing to share an order number or what happened, we'd like to understand it and respond properly rather than leave this as is.
Tennis Ticket Service
DO NOT BUY
If I could give ZERO star, I would. DO NOT ORDER FROM THEM. They are basically SCAMMERS and will not provide you with the service you PAID for. Their terms and conditions are bs and they are not vey responsive. This company should be closed down. Save yourself the aggravation, time, and money.
28 May 2023
Unprompted review
Reply from Tennis Ticket Service
Hi,
Sorry to hear this was your experience. Without any specifics, we can't tell what went wrong here, but reviews from this period do line up with a time when things weren't handled the way they should have been. That's changed since, with different people running things and a real focus on getting the basics right.
If you're willing to share what happened, we'd still like to hear it.
Tennis Ticket Service
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