The moss looks good, with minimal packaging, which I appreciate. But the AI customer service has some glitches: this tests patience all around. As long as we can learn from it & aim for higher ground.... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I purchased 50 bare root cypress. They arrived one month to the day from when I ordered them. I received double the amount I ordered and all trees looked very healthy with the majority starting to bud... See more
Company replied
My plants have been in the ground for less than a week but a they are already sprouting new leaves and showing signs of being healthy and ready to thrive. The only drawback was the delivery timeline w... See more
Company replied
My experience was great! Their website is straightforward, easy to navigate, and gave me a lot of helpful information about the plantings I need for my yard. I ordered one plant first to check the qua... See more
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Company details
Written by the company
61 year-old Nursery: trees, shrubs, perennials, moss, ferns and natives at online-low grower prices. Ships to all states.
Contact info
Tennessee 108 12845, 37301, Altamont, United States
- 931-692-7325
- sales@tennesseewholesalenursery.com
- www.tennesseewholesalenursery.com
4.2
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Serenity was a great help in…
Serenity was a great help in facilitating my first order with TWN.
It was a very positive experience in professionalism
And great customer service.
Sincerely,
Sam M
Natalie’s Garden L L C
13 March 2026
Reply from Tennessee Wholesale Nursery
Thank you so much for giving us a try! 🌱
Our trees arrived brown and i dont…
Our trees arrived brown and i dont think they will make it.
13 March 2026
Reply from Tennessee Wholesale Nursery
Thank you for your feedback. Bare-root trees are shipped dormant and naturally arrive brown and without leaves. This is normal and helps reduce transplant stress during shipping. Every shipment includes a QR code with planting instructions and a scratch test to help determine whether a dormant tree is alive.
Our wholesale orders are covered by our 100% Live Arrival Guarantee, and many dormant trees leaf out after they have had time to establish following planting.
– Bailey
Tennessee Wholesale Nursery
Was very easy to order the trees I…
Was very easy to order the trees I wanted but was disappointed with the shipping. Once I inquired about my order it was shipped out. I do feel I should’ve received the order sooner. All said. I am pleased with the trees and the service one contacted.
6 March 2026
Reply from Tennessee Wholesale Nursery
Thank you so much for giving us a try! 🌱
Reply from Tennessee Wholesale Nursery
Thank you so much for giving us a try! 🌱
Junk email!!
Since March 31 (today is 4/12) I've been receiving annoying emails every day asking about the products I ordered. I finally called TWN to ask whether the order was shipped to the wrong address. The CSR sd. they wouldn't ship til next week and just ignore all the auto-emails!
30 March 2026
Reply from Tennessee Wholesale Nursery
Thank you for your feedback. We're sorry the automated emails caused frustration. Those messages are part of our standard communication process and are sent automatically while orders are being processed. During our busy spring season, processing times can be longer before an order ships.
We appreciate you contacting our team, and we're glad they were able to clarify your shipping timeframe. Your comments regarding the frequency of our automated emails are appreciated and will be shared with our team as we continue improving the customer experience.
– Bailey
Tennessee Wholesale Nursery
Order was for 25 Shasta Daisy roots and…
Order was for 25 Shasta Daisy roots and 25 Coneflower roots. The Shasta Daisy roots arrived in fine shape, were planted and appear to be growing new growth. The Coneflower roots (same package) arrived as mush and were in unusable condition. It appears to me that the package was exposed to direct sunlight and the roots were steamed or cooked inside the bag. Disappointed, but just saying what I found.
11 March 2026
Reply from Tennessee Wholesale Nursery
Thank you for your feedback. We're glad to hear your Shasta Daisies are establishing well, but we're sorry to hear the Coneflowers did not arrive in the condition you expected. Transit conditions can occasionally affect live plants despite careful packaging. Our wholesale orders are covered by our 100% Live Arrival Guarantee, and we appreciate you sharing your experience.
– Bailey
Tennessee Wholesale Nursery
The plants were packaged perfectly
The plants were packaged perfectly! I had to wait 2 days to get them in soil but it didn’t matter! All coming to life !!!
9 March 2026
Reply from Tennessee Wholesale Nursery
Thank you so much for giving us a try! 🌱
Roots where dry even with packing…
Roots where dry even with packing materials. Lots of tiny saplings under the 12 to 18inches. I'd say 1/4 of the plants appeared to be ripped from the ground. Roots broke off.
8 March 2026
Reply from Tennessee Wholesale Nursery
We're sorry to hear you were disappointed. Bare-root seedlings naturally have fewer feeder roots than container-grown plants because those roots regenerate after planting. During harvesting, some fine roots are unavoidably left in the soil, but this does not prevent healthy establishment. Our seedlings are graded by height before shipping, and every order is hand packed and covered by our 100% Live Arrival Guarantee.
– Bailey
Tennessee Wholesale Nursery
Bought burning bush’s online and they…
Bought burning bush’s online and they were delivered in a timely manner and had videos showing the best way to plant them. Great experience and would definitely recommend to others
7 March 2026
Reply from Tennessee Wholesale Nursery
Thank you so much for giving us a try! 🌱
Last fall I planted 3 Carolina spice…
Last fall I planted 3 Carolina spice bushes, 3 witch hazel bushes, 6 red twig dogwoods, some ferns, echinaceas, trilliums, jack-in-the-pulpits and some day lilies. They were all dormant until a couple of weeks ago. I can happily report that (so far) everything is coming back to life and thriving. I’m still waiting on the day lilies, but I’m optimistic those will show their faces soon too. Be patient - those dead looking twigs are just sleeping. :)
7 April 2026
Unprompted review
Reply from Tennessee Wholesale Nursery
Thank you so much for giving us a try! 🌱
I got 25 peaches and 100 persimmons and…
I got 25 peaches and 100 persimmons and everything arrived in a timely manner and in good shape The peaches are already leafed out. I need to go check the progress of the persimmons but the peaches are all alive and doing well.
8 March 2026
Reply from Tennessee Wholesale Nursery
Thank you so much for giving us a try! 🌱
Shipping was fast and the packaging was…
Shipping was fast and the packaging was excellent my plants are doing very well
8 March 2026
Reply from Tennessee Wholesale Nursery
Thank you so much for giving us a try! 🌱
i cant rate you until I receve my order…
i cant rate you until I receve my order got it? edward tennant
7 March 2026
Reply from Tennessee Wholesale Nursery
Thank you for your feedback. According to the USPS tracking information, your order was delivered in your mailbox in Carlton, Washington, on May 7, 2026, at 2:46 PM. We understand reviews can sometimes be requested automatically before a customer has had time to evaluate their order, but the carrier's records show this shipment was successfully delivered.
– Bailey
Tennessee Wholesale Nursery
Good experience
The plants were well packaged, arrived on time and as expected. Now they are all planted and blooming out well. I recommend them without hesitation and will use them again.
8 March 2026
Reply from Tennessee Wholesale Nursery
Thank you so much for giving us a try! 🌱
False Advertising & Non Viable Product
I purchased 2 online bareroot Weigala bushes in October and planted them exactly according to TN website directions. I am an experienced gardener. It is now Spring and they are not leafing out. The bushes are dead. No, I did not buy a warranty. When I buy plants I expect the garden supplier to stand by their product. TN will not refund or replace because I did buy their warranty. Now you tell me…how on earth can someone purchase bareroot bushes and expect them to be 100% alive 6 months after planting. TN knows this. They can do better. DO NOT BUY BAREROOT from TN. I will never purchase from them again.
PS don’t be fooled by their vibrant photos. They are misleading.
7 April 2026
Unprompted review
Reply from Tennessee Wholesale Nursery
We're sorry to hear your Weigela did not perform as expected. Bare-root shrubs can remain dormant longer than expected, and establishment after planting depends on factors such as weather, soil conditions, drainage, watering, planting depth, and transplant shock. Every shipment includes a QR code with planting instructions and a scratch test to help determine whether a dormant shrub is alive.
Our wholesale orders are covered by our 100% Live Arrival Guarantee. We also strive to accurately represent our plants with photographs of mature specimens so customers know what the plants will look like when fully established.
– Bailey
Tennessee Wholesale Nursery
It's been a month and still haven't got…
It's been a month and still haven't got my apple trees.
6 March 2026
Reply from Tennessee Wholesale Nursery
We're sorry to hear about the confusion. However, the carrier's delivery records show your order was delivered to the residence in Sparta, Illinois, on April 13 at 12:58 PM and was received by SAUERHAGE. We also send email updates throughout the fulfillment process, including shipping notifications with tracking information.
– Bailey
Tennessee Wholesale Nursery
Reply from Tennessee Wholesale Nursery
Thank you so much for giving us a try! 🌱
Great personnel who worked with us to…
Great personnel who worked with us to ensure timely receipt of trees
6 March 2026
Reply from Tennessee Wholesale Nursery
Thank you so much for giving us a try! 🌱
I was told many times via email that my…
I was told many times via email that my order would ship within 10 to 12 days. That did not happen if you look at when I ordered the product and when I receive the product. The only excuse I got from your office was we are very busy we appreciate your patience. I don’t know if the sugar maple trees have survived. I should know within a couple more days. I do not think I will ever order from your company again.
5 March 2026
Reply from Tennessee Wholesale Nursery
Thank you for your feedback. We're sorry the processing time did not meet your expectations. During our busy spring season, high order volume can extend processing beyond estimated timeframes, and we understand how frustrating that can be.
Sugar Maple trees are shipped dormant and may take time to break dormancy after planting. Every shipment includes a QR code with planting instructions and a scratch test to help determine whether a dormant tree is alive. We appreciate your patience and hope your trees establish successfully.
– Bailey
Tennessee Wholesale Nursery
U turned over a new leaf
U turned over a new leaf. Sure nice surprise after all the negativity
6 March 2026
Reply from Tennessee Wholesale Nursery
Thank you so much for giving us a try! 🌱
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