Absolutely first class service from Muhammad What a credit to the company. Helped throughout the whole process. Brilliant advice and service. Will definitely order with him again. Thank you as... See more
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About Tender Sleep Furniture
Written by the company
Tender Sleep has been furnishing your life since 2008. We are well known for high-quality furniture products, which range from opulent beds, luxurious sofas, comfortable mattresses and exquisite wardrobes. Our products blend into, complement and enhance your home and office décor.
Since we started, our mission has always been to provide our customers with the highest quality products. Top-notch customer service, while maintaining a completely competitive price. Our dedicated team works closely with manufacturers and industry professionals to ensure high-quality furniture products you can rely upon.
We have two warehouses, one is located in Wakefield and the other is in London. Furthermore, we provide same and next day delivery and sometimes customers get their order before the scheduled date.
Team Dedication
We approach each client with a total dedication to excellence, which is reflected by each member of our team. Our experts carefully evaluate every potential client through a method developed and tested over the years. We have never compromised on the quality and variety of our products. We keep a variety of designs and furniture in stock so that you can design your home the way you like.
Customer Satisfaction
Our TrustPilot score clearly reflects what we have to offer. We have learned that customer satisfaction can be summed up in three words: consistency, consistency and consistency. Our dedicated customer support team responds to each query for our customers 24/7. We would like to take this opportunity to thank all the customers. You truly are remarkable. We hope to bring affordable and value for money home decor.
Contact info
Unit 1-4 725 Woolwich Road, SE7 8SQ, London, United Kingdom
- 0208 004 9409
- info@tendersleep.co.uk
- www.tendersleep.co.uk
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Buying the bed was great.
Buyng the bed was great.
The delivery was a bit hot and miss. Generally happy with purchase.
Thankyou.
Stolen my money. Fraudsters.
They have not delivered my bed, ordered 5 weeks ago, neither have they refunded me my money.
This lot are a sham. Tried to deliver my bed at 2200, 2400 and 0200, time slipping continuously until I said enough was enough.
Driver returned the goods and they still could not offer me a decent timeslot for redelivery so I cancelled the order.
They took the money instantly but five weeks later, multiple WhatsApps later and several emails later these fraudsters have not returned my money - £179.
Avoid them like the plague.
I have had to open a sch75 fraud claim with my cc provider.
Where is the bed i never got it after…
Where is the bed i never got it after staying in all day
Awful customer service
Worst customer service I've had. Was expecting the bed to be delivered Monday. Heard nothing and my messages were ignored. Messaged again on Tuesday and was given a "lemme check" but nothing after so I sent a chase message. After this I was told to be patient and the delivery team would give me a time slot. Still nothing. I'm not sure what they were "checking" as I was given no update. All Customer Service is through WhatsApp and every time I called no one answered.
Bed arrived Wednesday, The delivery guy was nice. The bed however had no indictayion of where the headboards go, and haven't been able to find the holes to fit this.
Value for money
I bought a bed with mattress for £180. Good quality, comfortable mattress and delivered on time. Great service thank you
Great delivery service
Great delivery service , good communication from sales, good price and goods were an excellent quality.
I ordered my new bed on Sunday…
I ordered my new bed on Sunday afternoon and it got delivered on Wednesday night. Such a lovely bed and so good for the price! Would definitely recommend. Great customer service too!
Apart from the time of arrival…
Apart from the time of arrival everything else was fine. The product is fine. Thank you.
Excellent customer service good quality…
Excellent customer service good quality bed delivered very fast
Brilliant service from start to finish
Brilliant service from start to finish, I needed a bed ASAP for my son surprise visit from South Africa and bed was ordered at 12 and delivered by 6pm the same day. Brilliant quality and price.
Thank you so much would definitely recommend you!!!!!
I ordered on the Tuesday and they were…
I ordered on the Tuesday and they were able to deliver same day but I had work. The bed was delivered the next day within the expected time frame. I was very pleased with the service I received.
Hello guys keep up with the good work…
Hello guys keep up with the good work and service!!! Thanks
Exceptional service
Exceptional service! We ordered the bed at 2pm and it was delivered by 10pm the same day. Brilliant customer service. Easy to communicate. Great delivery with friendly guy who put the bed together with us. Also went above and beyond with an upgrade on the mattress. We couldn't recommend this company highly enough. A family friendly vibe and a personal service. Just superb!
Super fast delivery
Super fast delivery, contact maintained and delivery drivers were very kind and helped my mom with heavy furniture to an upstairs room. Will deffo be using again! Thank you.
Brilliant service
Brilliant service. Ordered a bed and received it next day without delay. Great customer service and the delivery drivers were very pleasant. Would highly recommend
Communication all the way
Communication all the way , very polite
Great prices , would definitely use again thank you
excellent product for value
excellent product for value! lovely delivery team. thank you.
Single divan bed
Ordered a bed on Sunday evening was delivered by Monday evening
Most impressed with speedy delivery the bed is also great and not very expensive at all.
I have been surching for small sofa bed…
I have been surching for small sofa bed for ages. Ordered and delivered same day!Very pleased!
Thank you!
Excellent service and product!
Ordered a small double ottoman bed with mattress on Saturday and was amazed it arrived the very same day. Delivery was right on time, and assembly was really straightforward. The product itself is exactly as described — great quality. Couldn’t be happier with the whole experience. Highly recommend!
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