Tenders Direct is very new to me and Vicki was really helpful today - feeling more confident now plus lots of additional info I can go and look at too - so thank you 🙂
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Really user friendly system with friendly support from sales and account manager so far. Sometimes the loading can be a little slow but other great system so far and really love the Opportunity Manage... See more
Company replied
This is my second course with Tenders Direct. I'd done the introdutory level a couple of months ago and now completed the "Writing Compelling Bids" one, both with Jamie Edwards. Excellent course, h... See more
Company replied
Really informative session. Very useful to my role. Gave tips that I've put into practice already. Only criticism is that face to face would have been better for more of a workshop style and to encour... See more
Company replied
Company details
Written by the company
We are your complete tendering service From government contract alerts to bid writing support, Tenders Direct is your first choice for accessing the public sector marketplace. We provide a wide range of personalised services to help your business win more work with the public sector.
Our Products and Services
Written by the company
- Tender Alerts
- Tenders Direct provides FULL coverage of public sector tenders of any value across the UK and Ireland, as well as High-value contracts for across the EU. By creating bespoke business profiles for every customer, we filter out irrelevance and show you only the most relevant contracts.
- Opportunity Manager
- Our bid management tool is included as standard, and simplifies your day-to-day bid administration by bringing all of your tenders into a single pipeline view.
- Training and Consultancy
- From full day training courses to bespoke consultancy and free webinars, we can give you the skills needed to win contracts in the public sector.
- Advanced Tender Alerts
- Find out when public sector contracts are due to expire with regular emails alerting you up to six months before the contract end date.
- Competitor Tracker
- Receive notifications when any organisation(s) you choose to track are announced as the winners of above threshold contracts.
Never miss a tender again!
We guarantee you'll never miss a tender
Our Sourcing Specialists find every low value tender in the UK and Ireland, as well as high value opportunities from Find a Tender Service and the OJEU. Our Classification Specialists then categorise these to ensure you receive alerts relevant to your business.
It is this Peer Review process that makes our database the largest and most accurate in the UK, and why we can guarantee you’ll never miss a tender with tenders Direct.
Contact info
AB1 Building, 48 Huntly Street, AB10 1SH, Aberdeen, United Kingdom
- 0800 222 9009
- askus@tendersdirect.co.uk
- www.tendersdirect.co.uk
4.5
Excellent
223 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tenders Direct is very new to me and…
Tenders Direct is very new to me and Vicki was really helpful today - feeling more confident now plus lots of additional info I can go and look at too - so thank you 🙂
22 April 2026
Unprompted review
Reply from Tenders Direct
Thanks for the review Deanne, it was lovely chatting you through the service - Please let me know if there is anything else - Vicki :)
Great service and communication from…
Great service and communication from the team. Very helpful and quick to respond to questions/queries
7 April 2026
Unprompted review
Reply from Tenders Direct
Hi Mark, thank you for your kind words, it's great to hear how positively you rate the service - Always happy to help going forward - Vicki
User friendly system and staff
Really user friendly system with friendly support from sales and account manager so far. Sometimes the loading can be a little slow but other great system so far and really love the Opportunity Manager
17 March 2026
Reply from Tenders Direct
Hi Jackie, thank you for taking the time to leave us a review. I know how much you love the Opportunity Manager :) It's been great working with you and Sarah so far, always here to help - Vicki
Highly recommend, incredible service and communication
TendersDirect communication as been incredible. The training available is brilliant and although our company is familiar with tenders and the tender process, the option of hand holding along the way is brilliant and has been needed on some tricker tender submissions. I highly recommend them as company.
11 March 2026
Unprompted review
Reply from Tenders Direct
Hi Michelle, Thank you so much for taking the time to leave us a wonderful review. We are happy to be able to help you on your Tendering journey. As always anything you need please reach out. Leanne :)
Tenders Direct is excellent
Tenders Direct is excellent! The platform is easy to use, with accurate and timely daily alerts tailored to my sectors. I've found opportunities I would've missed elsewhere, and the support team is always helpful and responsive. Great value – highly recommended for anyone targeting public sector tenders!
18 December 2025
Unprompted review
Reply from Tenders Direct
Hi Martin, thank you for taking the time to leave such a lovely review. It’s great to hear that the service is working so well for you and helping you find opportunities you might otherwise miss. We’re incredibly grateful for your loyalty over the years, I certainly always enjoy a catch up with you :) - Vicki
Changes in accuracy
Unfortunately, there has been a change in the quality of the daily advert summaries since the introduction of the new procurement act. We have notice adverts categorized wrongly, like PINs hidden as Awards and vice versa; ITTs classed as Awards; PINs issued without event details. Therefore, we tend to rely on the notification feature more and started using Find a Tender gov to check the exact content of the adverts.
26 October 2025
Reply from Tenders Direct
Thank you for taking the time to share your feedback - we really appreciate it.
You are right, the new notice types released since the Procurement Act’s introduction did cause some misalignment issues. As soon as these were identified, our team started working on fixes, which were released on 9 October 2025.
The incorrect grouping of notices in our system has now been resolved.
We are grateful you flagged this and are sorry your experience prior to the fix did not meet our usual standards. Our goal is to always provide the most accurate and helpful service possible, and feedback like this helps us keep improving.
If you notice anything else or would like to talk it through in more detail, please do not hesitate to reach out to your Account Manager – they will also be in touch this week to ensure everything is running smoothly.
Best wishes,
The Tenders Direct Team
For me there is not a very good flow of…
For me there is not a very good flow of how the tenders display and just seems to be a bit user unfriendly for those ( me ) that are not necessarily technically minded.
7 October 2025
Reply from Tenders Direct
Hi Brandon, Sorry you are struggling to navigate, I will email you and arrange a call to go over the site. Kind Regards Leanne
The system is very easy to use and…
The system is very easy to use and daily alerts provide all key information on the opportunities.
Our Account Manager, Victoria Gordon, has always been very helpful.
30 September 2025
Unprompted review
Reply from Tenders Direct
Lovely review thank you Jill, it's a pleasure working with you - Always happy to help - Vicki :)
Reliable, Efficient, and User-Friendly Platform
I’ve had an excellent experience with Tenders Direct! The platform is extremely user-friendly, making it easy to find relevant tenders quickly. The notifications are timely, and the search filters are very effective in narrowing down opportunities that really match my needs.
What stands out the most is the quality of support – the team is always responsive, helpful, and professional. It’s clear that Tenders Direct really cares about their users and goes the extra mile to ensure a smooth experience.
Thanks to Tenders Direct, I’ve been able to save a lot of time and focus on the tenders that truly matter. I would highly recommend this service to anyone looking to streamline their tendering process.
29 September 2025
Unprompted review
Reply from Tenders Direct
Thank you so much for your kinds words, i have enjoyed working with you. So glad you enjoy our system and it works so well for you. Always here to help if we can :)
Used for years
Used for years, provides all necessary information for the whole team
22 September 2025
Unprompted review
Reply from Tenders Direct
Hi Philip, thank you so much for taking the time to leave such a positive rating. Please let me know if you've questions or I can help going forward - Vicki
Not worth it
Not user friendly staff not very helpful other sites that are allot more user friendly and cheaper !
9 September 2025
Reply from Tenders Direct
We appreciate your feedback and as always we will continue to look to improve the experience of our customers. I will reach out by email and call to see what we could have done to improve your experience. Thanks, Barry
Reply from Tenders Direct
Thank you for your review. I have reached out by email, to see if we can arrange a further call regarding the information you are looking for. Thanks, Barry
New Contract Enquiry
On contacting Tenders Direct to start a new contract Iain was extremely helpful and professional
13 August 2025
Reply from Tenders Direct
That is fantastic to hear Mandy, we really appreciate the feedback and great to have you back again. - Barry
Reply from Tenders Direct
Thank you for your positive feedback, it is always great to hear when the platform is working for you. All the best with your bids! - Barry
Great Aftersales Support
So far everything is great, aftersales support have been great too.
27 June 2025
Reply from Tenders Direct
Thank you Daniel, great to hear everything is great! As always do reach out if there is anything further we can do - Barry
Tender Updates and back up infromation
13 June 2025
Reply from Tenders Direct
Thank you for your 5 star review Sean, do get back in touch if you require further support - Vicki
Excellent customer service and such a…
Excellent customer service and such a user friendly system!! Leanne and the Team at Tenders Direct are superb and I highly recommend the product.
13 June 2025
Unprompted review
Reply from Tenders Direct
Thank you for your kind words Shad, pleasure as always helping you. Reach out if you need me :) Leanne
Leanne Geddes successfully resolved a…
Leanne Geddes successfully resolved a query within minutes of me emailing her. Great customer service.
13 June 2025
Unprompted review
Reply from Tenders Direct
Hi Jo, Glad i could be of help. If you need anything else please get in touch - have the best weekend Leanne x
Team support
The ongoing support and availability of the team to ask questions whenever an issue arose was so helpful. Regular check in meetings is also beneficial to refine our business needs. I am pleased we are using Tenders Direct- thankyou!
21 May 2025
Unprompted review
Reply from Tenders Direct
Thanks Sharon, we really appreciate the positive feedback. Thanks, Barry
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.