Teletext Holidays Reviews 

I booked my holiday with vivin through teletext holidays. He was fantastic throughout . I had already found what and where I wanted to go and he just made the process of booking stress free, making sure everything was in place to make our holiday perfect. Thankyou Vivin x

Exceptional Service from Kenneth at Teletext!

I had an excellent experience with Teletext today, and I’d especially like to recognise Kenneth for his outstanding help. He was incredibly professional, patient, and efficient in getting my boarding passes sorted quickly and smoothly.

Kenneth went above and beyond to make sure everything was taken care of, explaining things clearly and making what could have been a stressful situation feel completely straightforward. His customer service was exceptional, and I really appreciated his friendly and reassuring approach.

Thank you, Kenneth, for your fantastic support today! You’re a real credit to Teletext, and I would highly recommend the service based on my experience. ⭐⭐⭐⭐⭐

**AVOID THIS COMPANY**
This has been the worst travel experience I’ve ever had. I booked a holiday to Crete at the Despo Hotel (how this place has 3 stars is a mystery in itself). After booking, I discovered the hotel CHARGES for air conditioning. I’d never heard of this before, so I contacted Teletext to confirm — and if it was true, I intended to change my holiday.

The first agent said they would check and call me back. They never did.
The second agent assured me — WITHOUT HESITATION — that I would not have to pay for air con, claiming he’d never heard of such a thing.

Yet when I arrived, the hotel charged 8 euros per day, and you must pay for the entire two‑week stay upfront.When I called Teletext several times expecting a refund (since I was explicitly told I wouldn’t have to pay), I was brushed off with the same line: “We’ll contact our suppliers and get back to you.” No follow‑up, no accountability, no support.

Once they have your money, expect ZERO ASSISTANCE unless it’s convenient for them. The customer service is genuinely the worst I’ve encountered.

Krish made the booking process easy and got me a holiday within my tight budget. Thank you.

Kenneth was very helpful

What a pleasurable exciting experience it was booking a holiday with Gary he made everything clear and made me feel at ease. I’ve never booked a holiday with Teletext before or if I have it’s been some years. Thanks again for all your help GARY and I can’t wait to get on this beautiful holiday. I asked about staying in a particular part of the hotel and they emailed them asking that and then even gave me a call back to confirm that he emailed and they had replied so hopefully fingers crossed I will have even chosen which part of the hotel ha ha very accommodating, couldn’t fault him.

Jane was lovely. I had very specific requirements for my holiday and no request was any hassle to her. I ended up with a very competitive deal that I couldn’t find cheaper anywhere else on the market. I would recommend teletext holidays holidays and would definitely use them again to book a package deal!

Brilliant experience for booking my holiday. Big thankyou to Kapil for his assistance and help. Made the whole process of booking so much easier. Will definately use again!

Krishe was helpful and easy to understand made this easy

Absolutely fantastic service, delivered as promised. Not a single let down. Thankyou so much.

I recently booked a holiday as a special treat for my wife and disabled son, who have both spent long periods in hospital this year. We chose the Aska Lara Resort in Turkey and paid a significant amount to make this trip memorable and stress‑free.

However, after booking, I discovered that Teletext Holidays had placed one of our rooms in the main hotel and the other in the annex building, which is around ten minutes away. This is completely unsuitable and shows a lack of care, as both rooms need to be in the main building so I can properly support my wife and disabled child.

Teletext Holidays have acknowledged the mistake, but so far have not corrected it. With less than a week before we travel, this situation is causing unnecessary stress. I urgently need Teletext Holidays to resolve this issue and provide the rooms we booked and require

AVOID AT ALL COSTS

I wanted to book a holiday for my elderly mother and mother in law just for a bit of respite. The agent on the phone was made aware that there were elderly travelers and that this would be a family holiday. He insisted that this was suitable and the best hotel in the area.

The hotel was absolutely appalling. Our room was filthy, the bathroom stank, light fittings were hanging off the walls, skirting boards were coming away and there was exposed electrical wiring. How is any of this safe?! And to make matters worse, it is situated right next to a night club. Loud music until 2-3am. There was nothing family friendly about this at all. Shame on you!

We contacted Teletext while we were still on holiday and repeatedly asked for help and to be moved. Despite being told that our case was being looked into, nothing meaningful was done to help us for the entire holiday. We were eventually forced to arrange alternative accommodation ourselves through Airbnb and pay for it ourselves!

We were later told that they couldn't find any available hotels but this was only communicated on the final day of our holiday, so they did not try to help at all.

Their handling of the situation was completely unprofessional and frankly disgusting.

And the customer service didn't improve once we came home. It has now been OVER A MONTH and despite numerous emails and a formal complaint I still have not received ANY KIND of response from them regarding compensation.

We paid for a package holiday and were left with a filthy and dangerous accommodation, a grossly misrepresented transfer, sleepless nights, an elderly member of our party becoming ill, additional accommodation costs, and NO support from Teletext when we needed it.

This has been an absolutely DREADFUL experience from start to finish. AVOID Teletext and take your money SOMEWHERE ELSE!!!

The agent, Krishna, was helpful and respectful. All queries has been answered with satisfactory outcome/result.

Excellent service prompt with our holiday ,superb service ,and great value ,will use again....

Kenneth was very helpful and explained a few things with me .very good service from Kenneth. Ref TT0024459 13/08/2026

Kapil was very helpful and got us the best deal. He went over and above in helping me book my holiday.

We would definitely book again with Teletext holidays. The representative was professional and very patient with us. Credit cards would not work, couldn’t find passports but Gary was fantastic and managed to book our holiday for us after several requests to call us back as nothing was going right for us! So thanks Gary! We will definitely book again. 😀

Kenneth sorted my problem immediately.12/08/2026 TT0029185

5-Star Exceptional Customer Service

I’ve been booking my holidays with Teletext for the past 9 years, and my experience with Vivin was genuinely exceptional.

Vivin spent two days helping me find the best holiday deal and, once we found the right one, he spent around 40 minutes personally handling the entire booking process for me. I didn’t have to do a single thing. He took care of everything from start to finish.

I had checked other holiday websites, including Loveholidays and On the Beach, where I initially found lower prices. However, I chose to speak to Vivin out of loyalty to Teletext. He not only beat their prices, but offered me an even better and cheaper holiday deal, including free private transfers.

What really stood out was his customer service. He was incredibly patient, polite, professional and genuinely committed to finding me the best possible holiday at the best possible price.

After 9 years of booking with Teletext, Vivin has provided one of the best booking experiences I’ve had. He is a real credit to Teletext.

5 stars without hesitation. Excellent customer service, great value and a completely stress-free booking process. I would highly recommend Vivin to anyone looking for the best and cheapest holiday deal.

Called 3 times today in regards to booking a holiday, each time with a different reference number that had been sent direct from teletext with a total cost of the holiday.
Rang and gave reference number within minutes of receiving it and EVERY time the cost had gone up by 100s.
They kept say... The cost is live and changes all the time!
Absolute bulls**t!!
The cost they send is low to get you on the phone hoping you will be fooled and pay over the odds!!

Miss leading!!
naughty!!
rip off!!
scam!!
Stay away!!!!!!