TEKshop Reviews 

1,198
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 201 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that ordered products arrive remarkably quickly, function completely as expected, and offer fantastic financial savings compared to shopping with other standard retailers. Consumers also appreciate the exceptionally helpful customer support team and the secure, robust packaging that ensures delicate tech items arrive safely. However, some people mentioned noticing minor cosmetic scratches, small blemishes, or slight packaging wear on their newly delivered electronics. A few reviewers also encountered occasional technical glitches, hardware problems, or minor delivery delays caused by external shipping couriers.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting items arrive in pristine condition and look... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals within... See more

Price

Clients share positive opinions on price, highlighting that the costs are very reasonable and often... See more

Service

Customers report widespread satisfaction and praise the efficient service. Consumers highlight helpful staff... See more

Quality

Consumers find quality to be positive, noting items arrive in pristine condition and look completely brand... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Absolutely flawless — like brand new! I bought a refurbished Lenovo Yoga from TekShop and I am genuinely amazed. It arrived in perfect, pristine condition — not a single scratch, mark, o... See more

Company replied

Rated 5 out of 5 stars

Danny at Tekshop was brilliant. After having had a bad experience on e-bay with a private seller aka scammer I was worried about getting another second hand laptop but Tek Shop were totally profession... See more

Company replied

Rated 5 out of 5 stars

Easy web site. We went for the new option with no box. Great value. Laptop was absolutely brand new. Small issue with the delivery company, not TekShop. And what an absolute pleasure to speak to a gen... See more

Company replied

Rated 5 out of 5 stars

Bought the Acer Predator Helios 16 PH16-72 and it was a GREAT laptop at an AMAZING price. I was unsure at firsr but ever since I haven't regretted it even once for the past 5 months. Recently had an... See more

Company replied


Company details

  1. Computer Store
  2. Computer and Accessories Store
  3. Computer Hardware Manufacturer
  4. Electronics Store
  5. Used Computer Store

About TEKshop

Written by the company

Girl in a jacket

TEKshop is a well-known and long-established, independent online retailer offering some of the very best electrical deals to consumers at amazingly low prices.

TEKshop is a family business with over 10 years of experience trading on eBay and Amazon. We aim to offer a wide range of IT equipment and electronics to both home and business users.

TEKshop has gained a commendable reputation for providing quality branded electrical goods, as well as outstanding, industry-leading customer service. This has led to us launching our own online store, our own shop where we can provide the best deals possible and have a little extra flexibility in how we list our goods.

--- Our Current Partnerships ---
HP Business Partner
Lenovo Partner
Dell EMC Authorised Partner
Acer Authorized Partner

--- Business Hours ---
Monday - Friday, 9:00 - 17:00
For any customer support queries, we aim to reply within 6 business hours. Please note, any queries made on the weekend will not receive a reply till the following Monday.

--- Shipping Details ---
Our Couriers: DPD, Royal Mail

All Laptops, Desktops, AIOs, Projectors, Components are shipped DPD Next-Day Delivery, Free of Charge.

Any orders purchased before 2:00 PM (Monday-Friday) are despatched the same day.

--- Contact Details ---
Phone: ‪0115 654 7734‬
Email: Info@TEKshop.co.uk
Whatsapp: 07 565 575 585

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(1,198)

179 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

I've ordered several computers from TEKShop for the small charity I work for and have always found them to be incredibly helpful, competitive on price and quick to deliver.

14 April 2026
TEKshop logo

Reply from TEKshop

Very pleased to hear that you're happy, thank you so much for your continued support Anna! Mark @TEKshop

Rated 5 out of 5 stars

The customer service was excellent

The customer service was excellent. Due to a glitch on PayPal the transaction went through twice. Given it has been ordered for next day delivery I wasn't optimistic that I would be able to stop it. I called Tekshop and spoke to a person who sorted the issue immediately, and one of the transactions was reversed. My computer arrived when they said it would. Robust packaging and no damage. The computer was easily set up and had been waiting perfectly.

2 April 2026
TEKshop logo

Reply from TEKshop

Thanks so much for the kind words and of course for shopping with us David! Mark @TEKshop

Rated 5 out of 5 stars

Excellent service and delivery

Excellent service and delivery
Product as described (brand new and was sealed). Delivery was prompt and the service was superb

17 March 2026
TEKshop logo

Reply from TEKshop

Great to hear, thanks so much! Mark @TEKshop

Rated 5 out of 5 stars

My first time buying from TEKSHOP and definitely not my last 👍😀

TEKSHOP delivered my purchase safe and sound within a few days and surprisingly it was exactly as described: "New", complete in it's original sealed packaging with all of the original items including the CD ROM instructions and paperwork.

I say surprisingly because the item had stopped being manufactured some years ago and I'd kind of expected an 'as new" condition item that had been cheekily described.
It was well packaged to survive the postal journey to arrive safe and sound and in good time. My first time buying from TEKSHOP and definitely not my last

23 March 2026
TEKshop logo

Reply from TEKshop

Very pleased to hear that all went well and you're happy, thanks! Mark @TEKshop

Rated 5 out of 5 stars

Good choice + good prices.

Good choice of products. Competitive prices.....
Very quick despatch with next day delivery by reliable courier. Recommended.....

20 March 2026
TEKshop logo

Reply from TEKshop

Great to hear, thanks Michael! Mark @TEKshop

Rated 5 out of 5 stars

Excellent purchase

Excellent purchase, mint condition as promised, swift dispatch, nice people to talk too as well. Definitely recommend and will use again

10 March 2026
TEKshop logo

Reply from TEKshop

A pleasure, thank you very much Marcus! Mark @TEKshop

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, good choice of computers and good pricing, additional discount, fast delivery, caring and supportive- called and checked when I made mistake in delivery address.
Would highly recommend. Will certainly use again.

13 March 2026
TEKshop logo

Reply from TEKshop

Great to hear, thanks very much! Mark @TEKshop

Rated 4 out of 5 stars

Responsive customer service

Decent prices and able to talk to a real person when there's an issue. Would use again

6 February 2026
TEKshop logo

Reply from TEKshop

Great to hear, thanks so much! Mark @TEKshop

Rated 3 out of 5 stars

Missing drivers made pc set-up a misery!

The new pc I ordered came with a cordless keyboard and mouse - unfortunately it did NOT come with the drivers - which meant I could not set it up.
Turned out a blooming nightmare!

6 March 2026
TEKshop logo

Reply from TEKshop

Sorry to hear you had some trouble James, but we're a bit confused, as we can't trace any contact made with us nor do keyboard and mouse combos need specific 'drivers' to work - they should just be plug and play. Please get in touch if you still need help. Thank you, Mark @TEKshop

Rated 5 out of 5 stars

Great professional communication

Great professional communication, very quick delivery. The Laptop was just as described, A great price
I would totally recommend them

5 March 2026
Unprompted review
TEKshop logo

Reply from TEKshop

Fantastic to hear, thanks David! Mark @TEKshop

Rated 2 out of 5 stars

Poor Quality and Poor Customer Support

I bought a HP Spectre x360 16-f1500na 16" 3K+ Touchscreen Laptop from TEKshop on Amazon. About two months after purchase, the laptop began to freeze regularly, with the system becoming completely unresponsive. This happened when the laptop was in use and when unattended. I did contact the seller, but they were not very helpful and merely said, "That sounds like a software issue". I eventually gave up and bought a new laptop. The Spectra laptop now acts as a spare. All in all, a lot of money over £1000.00 for a spare laptop that regularly freezes. I wouldn't use TEKshop again or advise anyone to do so. Basically, a case of buyer beware. I can't leave a seller review on Amazon, which may be why the seller gets a 84% rating on the site.

7 May 2025
Unprompted review
TEKshop logo

Reply from TEKshop

This is very disingenuous John - you purchased this laptop September 2024 and contacted us with an issue January 2025. We did basic software troubleshooting as is the norm and made clear that if that failed we would get it back to have a look at it for you (as it was at this point under warranty). You never came back to us - so we fail to see what we could have done differently. And the reason you can't leave a seller review is because the purchase was over 12 months ago! Please contact us if you want help and advice, though it's unfortunate you decided not to come back to us at the time, as it could have been fixed under warranty. Mark @TEKshop

Rated 5 out of 5 stars

Super Service

I rang and spoke to the gentleman who was extremely helpful and very honest about the item and method of purchase, it is always nice when you have a positive experience.

26 February 2026
Unprompted review
TEKshop logo

Reply from TEKshop

Fantastic to hear, thanks so much David! Mark @TEKshop

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