TEKshop Reviews 

1,198
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 201 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that ordered products arrive remarkably quickly, function completely as expected, and offer fantastic financial savings compared to shopping with other standard retailers. Consumers also appreciate the exceptionally helpful customer support team and the secure, robust packaging that ensures delicate tech items arrive safely. However, some people mentioned noticing minor cosmetic scratches, small blemishes, or slight packaging wear on their newly delivered electronics. A few reviewers also encountered occasional technical glitches, hardware problems, or minor delivery delays caused by external shipping couriers.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting items arrive in pristine condition and look... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals within... See more

Price

Clients share positive opinions on price, highlighting that the costs are very reasonable and often... See more

Service

Customers report widespread satisfaction and praise the efficient service. Consumers highlight helpful staff... See more

Quality

Consumers find quality to be positive, noting items arrive in pristine condition and look completely brand... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Absolutely flawless — like brand new! I bought a refurbished Lenovo Yoga from TekShop and I am genuinely amazed. It arrived in perfect, pristine condition — not a single scratch, mark, o... See more

Company replied

Rated 5 out of 5 stars

Danny at Tekshop was brilliant. After having had a bad experience on e-bay with a private seller aka scammer I was worried about getting another second hand laptop but Tek Shop were totally profession... See more

Company replied

Rated 5 out of 5 stars

Easy web site. We went for the new option with no box. Great value. Laptop was absolutely brand new. Small issue with the delivery company, not TekShop. And what an absolute pleasure to speak to a gen... See more

Company replied

Rated 5 out of 5 stars

Bought the Acer Predator Helios 16 PH16-72 and it was a GREAT laptop at an AMAZING price. I was unsure at firsr but ever since I haven't regretted it even once for the past 5 months. Recently had an... See more

Company replied


Company details

  1. Computer Store
  2. Computer and Accessories Store
  3. Computer Hardware Manufacturer
  4. Electronics Store
  5. Used Computer Store

About TEKshop

Written by the company

Girl in a jacket

TEKshop is a well-known and long-established, independent online retailer offering some of the very best electrical deals to consumers at amazingly low prices.

TEKshop is a family business with over 10 years of experience trading on eBay and Amazon. We aim to offer a wide range of IT equipment and electronics to both home and business users.

TEKshop has gained a commendable reputation for providing quality branded electrical goods, as well as outstanding, industry-leading customer service. This has led to us launching our own online store, our own shop where we can provide the best deals possible and have a little extra flexibility in how we list our goods.

--- Our Current Partnerships ---
HP Business Partner
Lenovo Partner
Dell EMC Authorised Partner
Acer Authorized Partner

--- Business Hours ---
Monday - Friday, 9:00 - 17:00
For any customer support queries, we aim to reply within 6 business hours. Please note, any queries made on the weekend will not receive a reply till the following Monday.

--- Shipping Details ---
Our Couriers: DPD, Royal Mail

All Laptops, Desktops, AIOs, Projectors, Components are shipped DPD Next-Day Delivery, Free of Charge.

Any orders purchased before 2:00 PM (Monday-Friday) are despatched the same day.

--- Contact Details ---
Phone: ‪0115 654 7734‬
Email: Info@TEKshop.co.uk
Whatsapp: 07 565 575 585

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,198)

179 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very competitively priced laptop..

The price of the laptop we liked was the deciding factor here: we ordered it before 1400 and it was delivered the very next day!
Brand new laptop with an introductory 5% off an already good price - what's not to love?

23 June 2026
TEKshop logo

Reply from TEKshop

Thank you so much for your kind review and choosing to buy from us! Mark @TEKshop

Rated 5 out of 5 stars

My computer broke down and I was…

My computer broke down and I was rapidly forced to figure out how to find another one that was able to be shipped rapidly and fit the bill. I found a computer and reviewed pricing across various sources and found Tekshop to have the best price about 100 pounds less than Curry's which was super helpful considering how it was unplanned. They immediately shipped it out, and the DPD service had an issue finding our place but quickly delivered it after we provided our what.three.words to Tekshop customer service. They had consistent communication and the driver was also super once they had the helpful information. Overall a very positive experience.

8 June 2026
TEKshop logo

Reply from TEKshop

Great stuff, thanks very much Diane! Mark @TEKshop

Rated 5 out of 5 stars

Excellent service

Excellent service
Item delivered on time
Great value

1 June 2026
TEKshop logo

Reply from TEKshop

Thank you for shopping with us! Mark @TEKshop

Rated 5 out of 5 stars

Problem

Problem dealt with.
Good customer service.
AAAA

1 June 2026
TEKshop logo

Reply from TEKshop

Thanks very much Stuart! Mark @TEKshop

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service. Good price for a refurbished HP SFF. Very quick delivery and well packaged.

I would recommend.

1 June 2026
TEKshop logo

Reply from TEKshop

Thanks for your support, very pleased to hear that you're happy! Mark @TEKshop

Rated 5 out of 5 stars

First time buyer

Quick delivery of a quality product, exactly as described.

20 May 2026
TEKshop logo

Reply from TEKshop

Glad to hear all is well, thanks so much! Mark @TEKshop

Rated 4 out of 5 stars

good value system

good value system
however white keyboard did not connect and was replaced with a black keyboard

18 May 2026
TEKshop logo

Reply from TEKshop

Thank you for your kind review, sorry about the issues you've had! Thank you again, Mark @TEKshop

Rated 5 out of 5 stars

Bought the Acer Predator Helios 16…

Bought the Acer Predator Helios 16 PH16-72 and it was a GREAT laptop at an AMAZING price. I was unsure at firsr but ever since I haven't regretted it even once for the past 5 months. Recently had an issue with it but Tekshop was swift with fixing it (SSD related issue) and sending it back in top notch condition.
Well impressed and very happy! 100% buying with them again in future. I'd like to also personally thank Paul and Danny for their amazing customer support and upbeat demeanor! I appreciate you legends especially! (Review got deleted before not sure why)

8 October 2025
Unprompted review
TEKshop logo

Reply from TEKshop

Thank you so much for the review, Danny and Paul are very appreciative of your kind words! Thanks so much, Mark @TEKshop

Rated 5 out of 5 stars

Chromebook.

Priced well delivered quick with info all the way

11 May 2026
TEKshop logo

Reply from TEKshop

Thank you very much for choosing to shop with us Keith! Mark @TEKshop

Rated 5 out of 5 stars

Basically brand new Acer refurb

The laptop arrived quickly. Correct model. A couple tiny scratches on the frame but barely noticeable. Battery etc. in perfect condition. For all intents and purposes brand new current generation laptop for peanuts (£370 with 1st time buy discount). Very happy.

18 May 2026
TEKshop logo

Reply from TEKshop

Thanks so much for the purchase and of course the positive feedback! Most appreciated! Mark @TEKshop

Rated 5 out of 5 stars

Would recommend

Excellent experience from start to finish. The laptop arrived the very next day, exactly as described, and was extremely well packaged and protected. Customer service was spot on throughout, with quick responses, helpful advice and a very professional approach. Really happy with both the product and the service. Would definitely recommend TEKshop and would happily buy from them again.

18 May 2026
TEKshop logo

Reply from TEKshop

It's a pleasure Jo, thank you for your support! Mark @TEKshop

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