Techdna Reviews 

37
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Placed an order on 27th October and nothing is happening and order Awaiting Fulfillment the company is in a mess and they told me that no order was placed and yet I have an email confirmation th... See more

Rated 2 out of 5 stars

Marked my item as shipped but no ability to track order. Call not answered after 15 minutes on hold. Shipping policy and details seem fictional. Dodgy internet shopping experience. There are bet... See more

Rated 5 out of 5 stars

Excellent choice and an unbelievably fast service. Have order 4 or 5 times since their launch. I purchased a Western digital Green 1.5tb that arrived faulty. The RMA turnaround was less than 3... See more

Rated 5 out of 5 stars

Phoned company before ordering. Jay listened to what I wanted to do, answered all my questions, made suggestions & agreed to adapt my order when placed through eBay. Everything arrived as agreed nex... See more

Company details

Information provided by various external sources

Techdna.co.uk is an online retailer bringing you the top brands at great prices. We bring you the genuine top quality range from Sony, Microsoft, Epson, Belkin, Kingston, HP, Intel and many more top names.


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1.5

Bad

TrustScore 1.5 out of 5

37 reviews

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1.5

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(37)

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Rated 1 out of 5 stars

Placed an order on 27th October and…

Placed an order on 27th October and nothing is happening and order Awaiting Fulfillment
the company is in a mess and they told me that no order was placed and yet I have an email confirmation
they don't answer when you call and always the gentleman is on another phone call, 4:38pm and the phone is closed
Today they informed me that they dont have it in stock
Waste of time

1 November 2018
Unprompted review
Rated 5 out of 5 stars

Perfect after purchase services

Purchased dual band network adapter which didn't have manufacturers software calibrated with the product. Wanted to return the product back but Techdna looked into it and found different software I have to download in order for my adapter to work correctly. One of the best customer service experience I had. Thank you.

14 January 2015
Unprompted review
Rated 5 out of 5 stars

Peace of mind when buying

If you need to contact Techdna you dont need to call them on their 0845 numbr - can call their local rate number on 0121 655 0500 which saved me a small fortune. Helpful guys resolve problems quickly and efficiently. Highly recommended to all. paddy

31 December 2014
Unprompted review
Rated 4 out of 5 stars

Very helpful customer service

I've just placed an order for a Sony AV receiver from TechDNA which was advertised as the cheapest on a price comparison site. My first attempts to order online weren't successful but the TechDNA team have been very responsive to make sure that I get the equipment in time for Xmas. Thanks Jay and Ash!

17 December 2014
Unprompted review
Rated 5 out of 5 stars

Couldn't be more helpful.

Phoned company before ordering. Jay listened to what I wanted to do, answered all my questions, made suggestions & agreed to adapt my order when placed through eBay. Everything arrived as agreed next day. Fantastic service.

4 July 2014
Unprompted review
Rated 5 out of 5 stars

Pleasantly surprised

After placing my order, I was pleasantly surprised by the proactiveness of the customer oriented staff member who pointed out that I had ordered the incorrect item as to what we had discussed on the phone! This was easily and quickly rectified and overall I would rate this a wonderful shopping experience. Thanks Jay!

13 June 2014
Unprompted review
Rated 5 out of 5 stars

very helpful, excellent customer service

My item arrived very quickly and when a small issue came up the staff where very helpful replacing the item just encase and pointing me in the right direction. overall excellent service and will definitely buy from them again.

15 April 2014
Unprompted review
Rated 2 out of 5 stars

Poor internet shopping service

Marked my item as shipped but no ability to track order. Call not answered after 15 minutes on hold. Shipping policy and details seem fictional.

Dodgy internet shopping experience. There are better companies out there

10 April 2014
Unprompted review
Rated 5 out of 5 stars

Very helpful and good value.

Needed to put a sky dish on at 90 degrees to a wall. Good advice was offered to ensure I'd be able to complete the job in one go and it turned out I didn't need everything which I was able to return. Really nice helpful people. Recommended. Will use again.

29 July 2013
Unprompted review
Rated 5 out of 5 stars

The consignment arrived on time and in good order. Great all round service

The consignment arrived on time and in good order.

Given I am in Spain, this is actually quite impressive. It was shipped 16.7 and arrived 19.7, well within the 5 'business' days.

After order was placed, I had to add mobile phone number for local deliver in Spain. This was attended to efficiently and effectively.

Now, the price. Had I bought this UPS locally it would have cost 187 Euros, without any shipping costs. Even with shipping costs, the Techdna price was only about 140 Euros, so excellent value for money!

Well done, guys! keep up the good work

20 July 2013
Unprompted review
Rated 5 out of 5 stars

Excellent!

I bought the Nokia MD-8 mini speakers. The website and ordering procedure are very clear and easy, the price was extremely competitive. Communication was superb and shipping prompt. Arrived to Holland in less than a week and was well packed. Highly recommended!

17 November 2010
Unprompted review
Rated 5 out of 5 stars

Superb customer service

Ordered 6 surge protectors for use in europe. The company emailed me to ensure that I hadn`t miss ordered the product, prior to despatch. How refreshing to find such good customer service.
I would recomend this company without reservation.

13 November 2010
Unprompted review
Rated 5 out of 5 stars

5*****

excellent customer service,5*****'s all round,complete confidence and most of all TRUSTED!!

27 May 2010
Unprompted review
Rated 5 out of 5 stars

IF ONLY ALL BUSINESSES WERE RUN LIKE THIS COMPANY

This was the first time i had used this company and it was a pleasure to deal with them and i have recommended them to my friends. Communication was excellent, delivery was superfast and the item ordered was perfect. Cannot recommend them enough and i will certainly be buying from them again. Brilliant.

26 May 2010
Unprompted review
Rated 5 out of 5 stars

TechDNA is the BEES KNEES!!!

Have purchased twice fom TechDNA and have received an outstanding service both times. Their customer service is second to none. Have recommended you guys to my fellow work colleagues.

Keep up the good work. 10/10
Regards Maz.

21 May 2010
Unprompted review

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