An experienced traditional non pushy salesman who felt genuinely interested in helping. Tony Mahan was a pleasure to deal with. Having worked previously in the motor trade myself, he was like a bre... See more
Company replied
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Good explanation of the car during and after our test drive, and of our options ( re both optional extras and finance options) when we bought one. Also follow up phone calls one week and two weeks aft... See more
Ethan couldn't have been more helpful. He was attentive without being pushy and very patient with us as we navigated our way around our fist purchase of an electric car. His knowledge enabled us to fe... See more
Company replied
The process was efficiently and professionally handled from the start by Matt LeFarge. Dealing with aged EV newbies was sympathetically done, from test drive to handover. Any issues subsequently... See more
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Company details
- Car Dealer
- Auto Body Shop
- Auto Dent Removal Service
- Car Inspection Station
- Motor Vehicle Dealer
- Used Car Dealer
Written by the company
TC Harrison Group was founded in 1931 by Thomas 'Cuth' Harrison and has since grown into one of the country's largest family owned dealer groups. With family values and excellent customer service at the heart of our business, we aim to delivery an exceptional experience for each and every visitor. Every year we assist thousands of Ford, Omoda, Jaecoo and KGM owners and new customers in finding, purchasing and maintaining their preferred vehicle. Visit us to choose a brand new or approved used Ford car or commercial vehicle. We can also offer you tailored finance and servicing deals with any model. Throughout your ownership of a TC Harrison supplied vehicle, you'll be supported by our accident repair, maintenance and MOT services, with genuine Ford parts and accessories available to fit your model perfectly. As well as our main Ford dealership at Pride Park in Derby, we have showrooms, parts centres and servicing centres in five other locations. You can contact us in Huntingdon, Spalding, Burton, as well as our multi-franchise site at Peterborough housing Ford, Ford Transit Centre, Omoda and Jaecoo all on one site. You can also visit us at our newly refurbished KGM dealership located in Spalding. TC Harrison is celebrating 95 years in the motoring industry in 2026, and we're continuing to go from strength to strength. Our comprehensive knowledge of vehicle sales, parts and servicing is combined with the warm and friendly service provided by each member of our team.
Contact info
Stadium View, Pride Park, DE24 8JH, Derby, United Kingdom
- digital@tchgroup.co.uk
- www.tch.co.uk
4.8
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically takes over 1 month to reply
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Tom and all the staff were very helpful…
Tom and all the staff were very helpful Tom was very helpful and professional he knows his job and is a asset to TCH
31 May 2026
Reply from TC Harrison Group
Thanks for your feedback. We’re glad Tom and the team were helpful and professional. Thank you for choosing TC Harrison!
Reply from TC Harrison Group
Thanks for your feedback. We’re glad the team was friendly, helpful, and efficient. Thank you for choosing TC Harrison!
Reply from TC Harrison Group
Thanks for your feedback. We’re glad you found the service helpful. Thank you for choosing TC Harrison!
Very welcoming and understanding
Very welcoming and understanding. Ben explained everything clearly, I left knowing what I had agreed to. He didn't use technical language so I was able to understand. Relaxed but still professional experience. Thank you 😊
31 May 2026
Reply from TC Harrison Group
Thanks for your feedback. We’re glad Ben explained everything clearly and made the experience relaxed and easy to understand. Thank you for choosing TC Harrison!
Excellent Service
Karl was brilliant. He was friendly but professional, nothing was too much effort and he made the purchasing process easy and enjoyable. Well done.
30 May 2026
Reply from TC Harrison Group
Thanks for your feedback. We’re glad Karl made the process easy and enjoyable. Thank you for choosing TC Harrison!
Reply from TC Harrison Group
Thanks for your feedback. We’re glad everything went smoothly. Thank you for choosing TC Harrison!
We were very happy with the help from…
We were very happy with the help from Malcom with our car, it with ease of choosing it.
29 May 2026
Reply from TC Harrison Group
Thanks for your feedback. We’re glad Malcolm made choosing your car easy. Thank you for choosing TC Harrison!
brilliant motability guy Andy
Everything was brilliant when I collected my new car on the 27/5/2026
Thanks especially to Andy motability guy at TC Harrison in Burton who cared for me really well.
many thanks
27 May 2026
Reply from TC Harrison Group
Thanks for your feedback. We’re glad everything went smoothly on collection and that Andy took great care of you. Thank you for choosing TC Harrison!
TC Harrison group inspired confidence…
TC Harrison group inspired confidence in me by their long standing presence in the market place and their clear, un-pressured communication.
The sales team understood my needs and honoured them without undue pressure, for which I was very grateful
20 May 2026
Reply from TC Harrison Group
Thanks for your feedback. We’re glad the team made you feel confident and understood your needs without any pressure. Thank you for choosing TC Harrison!
The very knowledgeable person called…
The very knowledgeable person called Tony Mahan at Derby made our experience very special. Everything was explained thoroughly & professionally with a pleasant friendly manner.
18 May 2026
Reply from TC Harrison Group
Thanks for your feedback. We’re glad Tony made your experience clear, professional, and welcoming. Thank you for choosing TC Harrison!
Late last year we bought a Ford…
Late last year we bought a Ford Explorer EV. We dealt with Ben, We were so pleased we bought our 2nd car, the Puma Bluecruise EV. Once again we were very pleased with our purchase and the service we received. Ben was very helpful, and the rest of the team were also very helpful and polite.
Liam Bennett
29 May 2026
Reply from TC Harrison Group
Thanks for your feedback, Liam. We’re glad Ben and the team looked after you so well with both purchases. Thank you for choosing TC Harrison!
The service department at TCH Ford…
The service department at TCH Ford Derby sets the standard that many dealerships should aspire to. This isn't based on just one experience—every visit has been consistently excellent. The team is professional, efficient, and incredibly good at what they do. Everything runs like clockwork, with no fuss or delays. It's always a smooth, hassle-free experience from start to finish. Highly recommended.
2 June 2026
Unprompted review
Reply from TC Harrison Group
Thanks for your feedback. We’re glad to hear every visit has been smooth and consistently excellent. Thank you for choosing TC Harrison!
T C Harrison sales and service
The staff are always helpful and easy to talk to. The customer service is very good, which is the main reason I have bought several cars from T C Harrison over many years and had them serviced there. I don't have any reason to go elsewhere.
29 May 2026
Reply from TC Harrison Group
Thanks for your continued support over the years. We’re glad the team has been consistently helpful and easy to deal with. Thank you for choosing TC Harrison!
Reply from TC Harrison Group
Thanks for your feedback. We’re glad the team made everything easy. Thank you for choosing TC Harrison!
A good service marred by intransigent…
A good service marred by intransigent rules ….250 miles each way I wanted both vechiles to be trailered ,remove risk of 500mile day trip with consequences….unsafe activity was refused ,,,I had to turn up remote was refused ..payment in full offered in advance was again refused ..so no deal thru crass stupidity ,how to lose biz without trying
28 May 2026
Reply from TC Harrison Group
Thanks Tony, we've raised this with our management team to follow up with you.
A very professional service
A very professional service. Friendly and well informed sales person.
28 May 2026
Reply from TC Harrison Group
Thanks for your feedback. We’re glad you found the service professional and informative. Thank you for choosing TC Harrison!
Great service from used sales team.
25 May 2026
Reply from TC Harrison Group
Thanks for your feedback. We’re glad the used sales team provided great service. Thank you for choosing TC Harrison!
Very helpful and excellent service …
Very helpful and excellent service and well looked after all down to Jake Simpson
28 May 2026
Reply from TC Harrison Group
Thanks for your feedback. We’re glad Jake looked after you so well and that you received excellent service. Thank you for choosing TC Harrison!
10/10 experience
10/10 experience. All information gone through in detail and was not pressured to make a decision there and then. Shout out to Tom who made me feel welcome and took the time to deal with questions I had - however stupid I felt they were. Have come away with a lovely car and all staff there were friendly and approachable which made the experience, as a whole perfect! :)
16 May 2026
Reply from TC Harrison Group
Thank you so much for your kind review! We're glad you had a 10/10 experience and felt well looked after without any pressure. Enjoy your lovely new car, and thank you for choosing TC Harrison! 😊
new car
The whole experience buying my new car was professional and straight forward , the staff were exceptional, would highly recommend
20 May 2026
Reply from TC Harrison Group
Thank you for your wonderful feedback! We're glad to hear your car buying experience was professional, and that our team made such a positive impression. We really appreciate your recommendation, thank you for choosing TC Harrison! 🚗
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