Fabulous idea! I was concerned my things would grow mould during all the rain but it didn't happen thank goodness. They answer the phone speak to you human to human don't keep you waiting a very... See more
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Review summary
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Reviews shaping this summary
Is an amazing experience. Professional. Streamlined, easy, fairly priced, just marvelous. It’s the second time I have used them and will continue to do more. I also advise my real estate clients.
My TaxiBox was delivered super-efficiently by their driver Frank - who was a total legend. He was on time and negotiated the narrow driveway with ease and dropped it exactly where I needed it to go.... See more
I first used Taxibox in 2011, when the pods were made of wood and they were delivered on a trailer. It is great to use this service once again, to find they have grown so much but still retain the exc... See more
Company details
About TAXIBOX
Written by the company
About us
Mobile Storage | On-Site Storage | Cool Storage | Moving Interstate | Packing Supplies
TAXIBOX
Written by the company
- Storage that moves? That's nuts.
- Melbourne. Sydney. Brisbane. Gold Coast. Adelaide. Perth.
Contact info
118 Boundary Rd, 3195, Braeside, Australia
- 1300 87-60-87
- info@taxibox.com.au
- www.taxibox.com.au
4.9
Excellent
5K reviews
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Meh, ok.…
The delivery of the taxi boxes itself was good. But there is not much flexibility in available days for box drop offs and pick ups. I used their movers and was disappointed with the experience. Their communication was not great. I was on hold for long periods when trying to get an update on ETAs.
25 June 2026
Reply from TAXIBOX
Hi Christa,
Thanks so much for taking the time to leave us with your feedback.
We're really glad to hear your TAXIBOX deliveries went smoothly, although we're sorry if the rest of your experience hasn't been up to the standard you'd expect.
We understand Elsa from our Customer Service team had a chat with you earlier this afternoon to get a better understanding of what happened, and we're currently looking into everything you've raised. We'll be back in touch as soon as we've had a chance to review things thoroughly.
Kind regards,
TAXIBOX Team
----- Updated 6/8 -----
Hi Christa,
Thanks again for taking the time to leave your feedback and for your time chatting with us about your experience.
We're pleased your TAXIBOX deliveries ran smoothly, though we're sorry that our availability and removalist service left you feeling disappointed.
Regarding your feedback around the limited flexibility for delivery and collection days, we'd love to be able to say "no worries, how does tomorrow sound?" every time, but our trucks keep themselves pretty busy! We work hard to fit as many customers in as possible while keeping everything running on schedule, which can sometimes mean availability is a little limited. Even so, we know that doesn't always line up perfectly with moving plans, and we appreciate you sharing your feedback with us.
We understand your concerns around the communication and timing of your removalist service. Given that the initial load started slightly later than anticipated, we appreciate the inconvenience this would have caused and understand how disappointing that experience must have been. We can see our team kept in touch with you via SMS throughout the afternoon to provide updates on the removalists' estimated arrival time, though we're sorry if this still left you feeling out of the loop. To acknowledge the inconvenience, we'd already provided a refund equivalent to the cost of loading one TAXIBOX when this was first brought to our attention.
We genuinely appreciate you taking the time to share your feedback, as it's given us the opportunity to review both our communication and the service provided by our removalist partners.
Kind Regards,
TAXIBOX Team
Top bloke!
Frank is a top bloke! On time and made it all work with limited space. Impeccable service.
21 July 2026
Unprompted review
I found the whole experience very seamless
I found the whole experience very good from placing my order, tracking system & Frank was right on time, asked which way I wanted the box, the whole delivery for arrival to placing in driveway was 10 mins, Frank gave me a quick overview of locking mechanism, very simple. I would highly recommend TaxBoxi to anyone looking for some extra storage - Sandra, Glen Huntly
21 July 2026
Unprompted review
Kaleb's Taxibox delivery
Delivery service was great Kaleb, thank you. The location and positioning is perfect to enable us to still use our driveway for two cars.
13 July 2026
Absolute legends and very accommodating
Absolute legends and very accommodating
18 July 2026
Unprompted review
Really great service.
Really great service from pick up to delivery. Highly recommend this business.
18 July 2026
I had seen the Taxi boxes around and…
I had seen the Taxi boxes around and thought what a great concept, then I needed one!
It was absolutely perfect. I could unpack boxes in the box then just take the items into my house.
Frank the delivery guy was amazing
I definitely recommend Taxi Box It is so handy and very affordable.
16 July 2026
Taxi box is amazing been using them for…
Taxi box is amazing been using them for years there good understanding
16 July 2026
A real pro
Frank was an incredibly nice guy with some of the best forklift driving I’ve seen. He had it sorted in minutes.
16 July 2026
Unprompted review
Frank was great!
16 July 2026
Unprompted review
Shout out to Frank!
Shout out to Frank for his awesome help with delivering my partners Taxibox! He went over and beyond to make sure it was seamless even though we couldn’t access the loading dock.
Frank went out of his way to ensure we were able to get our stuff into the apartment building and was so kind and considerate.
You’re a legend Frank!!!
16 July 2026
Unprompted review
Incredibly helpful with every aspect…
Incredibly helpful with every aspect from order to drop off
15 July 2026
Plan and simple easy
Plan and simple easy! No stress
Pick and drop off - check - easy no stress
Visit to taxi box - check - easy boxes waiting ready to rummage through.
Staff amazing! Friendly and helpful.
Definitely the best way to store your staff if long or short term.
15 July 2026
Used Taxi Box for an interstate move
Used Taxi Box for an interstate move. The service was impeccable. From delivery to Sydney address and to drop off in Adelaide. Above all it cost a lot less than a traditional removalist for the same job. Items arrived in perfect conditions with no damage. Highly recommend Taxi Box and will definitely use them again for my future needs.
Amir
2 July 2026
Unprompted review
Amazing driver park perfect thank you…
Amazing driver park perfect thank you kindly !! And was early ☺️☺️
15 July 2026
Eddie was amazing!
Eddie was amazing!
We needed 3 heavy taxi boxes relocated urgently and it was executed with a smile the next day!!
Thank you
15 July 2026
Unprompted review
Frank was amazing
Frank was amazing! Very friendly and helpful, plus a wizard on the fork lift!
15 July 2026
Unprompted review
Fantastic experience
The admin side has so far been very good.
Our delivery person, Craig, was absolutely amazing. He was helpful, friendly, professional and on time. 10/10
14 July 2026
Friendly Frank delivered my TaxiBox
Frank delivered my TaxiBox to the Melbourne CBD this morning. He was right on schedule, nice and early (as planned) to avoid traffic headaches. And he was so friendly, especially for a cold and dark Melbourne winter morning.
I hope it's Frank who comes back for the pick up.
15 July 2026
Unprompted review
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