Taschen Paradies Reviews 15

TrustScore 3.5 out of 5

3.3

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3.3

Average

TrustScore 3.5 out of 5

15 reviews

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Rated 3 out of 5 stars

Are the stock levels out of date or is the booking system not so great?!

I have selected a product with a "low stock" status, added it to the basket and paid for it. After this the stock status changed to "out of stock". I thought I was lucky and got the last one. How wrong was I...;( The next business day I was contacted by Taschen Paradies and advised the product is out of stock. They failed to explain why it was "low stock" before placing my order and only changed to "out of stock" after the payment. Either their stock levels are out of date or the booking system is rubbish, as if I place the last available piece into my basket and pay for it I should have it. They have offered me other colours and in the end I have agreed with a different colour as cancelling the order wasn't a solution from my point of view. The suitcase was delivered from Germany to UK within 2 business days and it was trackable throught its journey. Overall I would recommend this company but should your desired product/colour be "low stock" you better check with them if it's actually in stock.

11 April 2014
Unprompted review
Show reviews in all languages. (15 reviews)

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