Taps UK Reviews 19,143

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 299 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the excellent service and competitive pricing. Customers are very satisfied with the product selection and the quality of the items received, often highlighting their appearance and functionality. Many people also appreciate the efficient and speedy delivery service, noting that products arrived well-packaged and on time. However, some reviewers were not happy with delivery issues, including delays, incorrect addresses, or items left unattended. A few other people also felt that product descriptions were misleading, leading to receiving items that did not match expectations or had quality issues like rough finishes or poor fixtures.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the good value, quality, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the promptness and efficiency... See more

Quality

Consumers find quality to be positive, with many reviewers praising the good quality of taps and other... See more

Price

Reviewers mention positive feedback about price, with many customers finding products to be very reasonably... See more

Service

Users describe positive interactions with service, highlighting quick and efficient processes, delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Attractive toilet roll holder, fits the bill perfectly. Helpful young lady in customer services when product was delayed for some reason, which she sorted out for me promptly. Very pleased with purc... See more

Company replied

Rated 5 out of 5 stars

Really good choice of products, competitively priced. We bought a Franke 1.5 bowl black sink and Leisure Aquanoomic Aquaform tap. Very happy with both items. Delivery seemed a little slow and I was co... See more

Rated 5 out of 5 stars

Excellent from start of order to delivery, especially at this busy Christmas time of year. Can't thank this company enough for their very swift response to my last minute order. Amazing! Will definite... See more

Rated 5 out of 5 stars

I was looking for a ceramic worktop top mount sink to replace my aging butler sink. I found this one on TapsUK, seemed just what I needed at a great price. The deal clincher was that they offered... See more


Company details

  1. Kitchen Supply Store

Written by the company

Taps UK kitchen and bathroom items including Franke, Astracast, Smeg, Mira and Europa, we sell a range of products from composite Franke sinks, Franke Taps and Astracast Kitchen taps to Rangemaster stainless steel sinks and Ignace taps. We currently have massive reductions on franke, astracast and europa our offers include fantastic quality products at cheap affordable prices. Taps UK home of all you kitchen and bathroom needs


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

19K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 15% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fantastic start to finish

Once ordered we were given a delivery date the company delivered it undated ontime carried it into opened it showed me the kitchen sink so to say no damage they were very respectful of my property they resealed it and put it where I wanted in my home fantastic service 😀

13 January 2026
Rated 5 out of 5 stars

Perfect taps

The model of tap were perfect for our needs, indeed we couldn't find any others anywhere. Delivery was swift ana they were soon installed and working perfectly

19 December 2025
Rated 5 out of 5 stars

automatic opening waste kitchen bin

We needed a replacement automatic opening lid for our bin. Facebook led us to Taps UK, they had what we needed, placed the order on line, easy to process, the order was dealt with very quickly and arrived with us unscathed. would I use Taps UK again - yes I would.

29 December 2025
Rated 5 out of 5 stars

Brilliant customer service

I ended up returning the order that I bought as it was advised by my Plummer. But from start to finish the customer service where was fantastic. Very appreciative of them and how much they helped throughout.

15 December 2025
Rated 5 out of 5 stars

Mixer tap head.

Bought to replace one that was leaking . A little bit more expensive than previous ones I had purchased but very impressed with the quality. Delivery was prompt as well.

9 December 2025

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