Tapstitch Reviews 

436
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 295 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of products and print, noting rich colors, fine details, and durable materials. Many appreciate the fast shipping and efficient production times, often receiving orders sooner than anticipated. People also find the design process and website user-friendly, making it easy to create custom items. However, some customers reported significant issues with garment sizing, finding items ran much smaller than expected. A few also felt print quality could be improved, mentioning washed-out colors or durability concerns. Additionally, some reviewers experienced delays or missing orders, with one noting slow 'expedited' shipping.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many expressing satisfaction with the garment... See more

Quality

Consumers find quality to be positive, with many reviewers praising the excellent print quality, garment... See more

Order

Users describe ambiguous interactions with order, with some customers expressing satisfaction with their... See more

Delivery service

Customers had positive experiences with delivery service, often praising the fast shipping times and... See more

User experience

People report positive experiences with user experience, highlighting the ease of use and intuitive nature of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall good, very satisfied. High quality products and relatively fast shipping. Print was well aligned. Things I’d like to see improved: please add an external paper/cardboard label with the optio... See more

Company replied

Rated 4 out of 5 stars

I ordered a hoodie from Tapstitch and it arrived about a week after placing the order, which I was happy with. The quality is very good overall. The fabric is a cotton-poly blend (53% polyes... See more

Company replied

Rated 4 out of 5 stars

Overall quality is brilliant and print quality is great. The biggest issue and most vital is fitment, everything fits a size down I ordered a large it fit like a medium. I ordered joggers in my normal... See more

Company replied

Rated 5 out of 5 stars

The print quality was excellent — colors came out rich and accurate, and the details held up well after washing. I was super impressed by the quality of the hoodies. Ended up ordering several more... See more

Company replied


Company details

  1. Clothes and Fabric Manufacturer

Written by the company

The easiest, quickest, and most affordable way to create world-class fashion - one piece at a time.


Contact info

4.2

Great

TrustScore 4 out of 5

436 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.2

All reviews

(436)

290 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Solid choice for custom apparel

The print quality was excellent — colors came out rich and accurate, and the details held up well after washing. I was super impressed by the quality of the hoodies. Ended up ordering several more.

The design process was straightforward, and the mockups matched the final product closely. Production and shipping were also smooth and on timeline, which I really appreciated as someone creating custom pieces rather than ordering stock items.

Overall, Tapstitch felt reliable, easy to use, and well-suited for artists or small brands who care about how their finished garments actually look and feel. I am 100% going to use them again for future apparel projects.

29 December 2025
Unprompted review
Tapstitch logo

Reply from Tapstitch

Hi Madeline,

Thank you so much for this thoughtful and detailed 5-star review! ⭐️

We’re thrilled to hear that the print quality, color accuracy, and durability met your expectations—especially after washing. It’s great to know the hoodies stood out enough that you came back to order more! We’re also glad the design process and mockups aligned well with the final results, as that consistency is something we work hard to maintain.

Hearing that production and shipping stayed on timeline and that Tapstitch feels reliable and artist-friendly truly means a lot to our team. We’re excited to support your future apparel projects and can’t wait to see what you create next. Thanks again for choosing Tapstitch! 🙌

– The Tapstitch Team ❤️

Rated 1 out of 5 stars

Your ad starts with a false statement

Your ad starts with a false statement

"You asked, so we... ect"
I didn't ask for anything. I didn't ask for ads. Your ad keeps showing up and it's gotten so bad I had to write a review for how invasive it is

5 January 2026
Unprompted review
Tapstitch logo

Reply from Tapstitch

Hi Keith,

Thank you for sharing your feedback. We understand how frustrating it can be to repeatedly see ads you didn’t choose to engage with, and we’re sorry for the annoyance this has caused.

To clarify, the wording used in our advertisement is intended as a general marketing phrase rather than a literal statement about individual users. That said, we recognize that the message didn’t land as intended in your case, and we appreciate you calling this out. Feedback like this helps us review and improve how we communicate.

We’d also like to note that ad delivery and frequency are managed by third-party platforms (such as Google or social media networks), and we don’t have direct control over which specific users see an ad or how often it appears. You can usually adjust ad preferences or hide ads directly through the platform where you’re seeing them.

We appreciate you taking the time to leave a review and share your perspective. Your input has been noted and will be passed along to our marketing team as we continue refining our messaging.

– The Tapstitch Team ❤️

Rated 5 out of 5 stars

The experience was a great discovery…

The experience was a great discovery for me. I didn't really know what to expect from the product but I had a good feeling. The design is really to my taste. Beautiful quality of the product. Faster delivery than expected so what could be asked for. Experience to recommend 100%. Thank you for being able to trust you.

4 January 2026
Unprompted review
Tapstitch logo

Reply from Tapstitch

Hi Justin,

Thank you very much for sharing your wonderful experience with us. 😊

We’re truly delighted to hear that your discovery with our brand exceeded your expectations.

It’s great to know that the design suited your taste, the product quality met your standards, and the delivery arrived faster than expected. Your trust and 100% recommendation mean a lot to us. ✨

Thank you again for your support, we truly appreciate it and look forward to serving you again.

– The Tapstitch Team ❤️

Rated 5 out of 5 stars

I am Grateful that King Jesus Christ…

I am Grateful that King Jesus Christ lead me to a website that has fair prices and great quality products that continue to add more products to its catalog.

1 October 2025
Unprompted review
Tapstitch logo

Reply from Tapstitch

Hi There,

Thank you for sharing your heartfelt feedback.

We truly appreciate your kind words and are grateful for your support. It means a great deal to us to know that you value our fair pricing, product quality, and the continuous growth of our catalog. 🙏✨

We’re thankful to be part of your journey and look forward to serving you with more great products in the future.

– The Tapstitch Team ❤️

Rated 5 out of 5 stars

I liked the website

I liked the website, I liked how quickly it arrived on time, and I liked the quality of both the product and the website.

2 January 2026
Unprompted review
Tapstitch logo

Reply from Tapstitch

Hi Thamis,

Thank you very much for your positive feedback.😊

We’re delighted to hear that you enjoyed the website, the on-time delivery, and the quality of both the product and our platform.

Your kind words truly motivate us to continue delivering excellent service and high-quality products. Thank you for your support, we look forward to serving you again soon.✨

– The Tapstitch Team ❤️

Rated 4 out of 5 stars

Since i was a child I have always…

Since i was a child I have always wanted to make my own clothes and this company is a absolutely perfect for that may have to wait a while for it to arrive but that is ok. because it is well worth the wait

2 January 2026
Unprompted review
Tapstitch logo

Reply from Tapstitch

Hi Roman,

Thank you very much for sharing your experience with us. We’re truly honored to be part of your journey in bringing your childhood dream of creating your own clothes to life. ✨

We sincerely appreciate your patience and understanding regarding the waiting time. Your kind words and trust mean a lot to us, and we’re glad to know that you feel it is well worth the wait. 😊

Thank you again for your support—we look forward to continuing to support your creative journey.

– The Tapstitch Team ❤️

Rated 1 out of 5 stars

Beware of sizing

I ordered a t shirt as a sample for an initial production run in size XL. The shirt arrived quite quickly but immediately looked too small. I contacted customer service and they explained it was within their 3cm size variance and showed the sizing chart. XL as per their sizing chart is an XS anywhere else and it is the largest size offered. Out of curiosity, I got my 12 yr old who is only 5ft tall to try it on and it fits like a glove.

2 January 2026
Unprompted review
Tapstitch logo

Reply from Tapstitch

Hi Brant,

Thank you for taking the time to share your experience. We’re sorry for the disappointment caused by the sizing and understand how frustrating this can be when ordering samples for a production run.

After reviewing the order details, we’d like to clarify for other customers reading this review that the item selected was a women’s fitted (slim-fit) style, which is designed to have a narrower cut and a more tailored silhouette. As noted on the product page and size chart, this style runs smaller than unisex or relaxed-fit garments, and the XL is intended for a fitted look rather than an oversized or standard unisex XL fit.

The measurements provided on our size chart reflect the actual garment dimensions, and the ±3 cm variance mentioned by our support team is an industry-standard allowance for production. For customers who prefer a looser fit or plan to sell to a broader audience, we strongly recommend choosing unisex or relaxed-fit styles, which offer a more conventional sizing scale and wider size range.

We appreciate you raising this point, as it highlights the importance of selecting the right fit type when sampling products. If you’d like recommendations on alternative styles that better match your needs, our support team is always happy to help.

Thank you again for your feedback.

– The Tapstitch Team

Rated 5 out of 5 stars

Bulk order, great quality and great company

Ordered a total of 54 hoodies for my Musical Cast and I have to say the quality, simplicity of the website and communication was all outstanding. I ordered from the UK and did have to pay an import tax with UPS which I wasn’t aware of prior to making my purchase, but beside that I had no issues. The communication on TapStitches behalf was quick and well handled, the design aspect on the website was very easy and once arrived was very accurate. The actual quality of the hoodie is great, and everyone loved.
I payed for express international shipping and record my order of 54 items in 1 week.
Very happy and would recommend!

30 December 2025
Unprompted review
Tapstitch logo

Reply from Tapstitch

Hi There,

Thank you very much for sharing your detailed feedback. We’re delighted to hear that you were satisfied with the quality of the hoodies, the simplicity of our website, and the overall communication throughout your bulk order. It’s wonderful to know that the designs turned out accurately and that your entire musical cast loved the final results. We also appreciate your understanding regarding the import tax, as these fees are determined by local customs authorities. Thank you for your recommendation and for choosing us, we look forward to supporting you with future orders. 😊✨

– The Tapstitch Team ❤️

Rated 5 out of 5 stars

Legit buisness enough said..

23 December 2025
Unprompted review
Tapstitch logo

Reply from Tapstitch

Hi Dave,

Thank you for your feedback!

We truly appreciate your trust and are glad to hear that you had a positive experience with us. Your support means a lot, and we look forward to serving you again in the future. 🌟

– The Tapstitch Team ❤️

Rated 4 out of 5 stars

I love the hoodie the three hoodies I…

I love the hoodie the three hoodies I designed they came out awesome good quality hoodies. I love it. It didn’t come fast but that’s so important like it’s supposed to come December 17 through the 23rd but it came December 29 but I’m glad I got it. It was worth the weight.

29 December 2025
Unprompted review
Tapstitch logo

Reply from Tapstitch

Hi James,

Thank you for sharing your experience with us. We’re delighted to hear that you loved the three hoodies you designed and that the quality met your expectations. While we sincerely apologize for the delivery delay, we truly appreciate your patience and understanding. We’re glad to know that the final result was worth the wait. Thank you for choosing us, and we look forward to assisting you again in the future! 🌟

– The Tapstitch Team ❤️

Rated 5 out of 5 stars

Amazing!

I recommend, i made a custom hoodie for my sister and used the front, back and both sleeves. Both me and my sister are very impressed with how the quality of the hoodie turned out and how amazing the print looks. My sister is very excited to wear her new hoodie!

29 December 2025
Unprompted review
Tapstitch logo

Reply from Tapstitch

Hi Rojin,

Thank you so much for sharing your wonderful feedback! 😊

We’re truly delighted to hear that both you and your sister are impressed with the quality of the hoodie and the print results. It’s great to know that the customization on the front, back, and sleeves turned out exactly as you hoped. We’re especially happy to hear how excited your sister is to wear her new hoodie. Thank you for choosing us, and we look forward to creating more custom pieces for you in the future! 🌟

– The Tapstitch Team ❤️

Rated 5 out of 5 stars

Extremely impressed with the garment…

Extremely impressed with the garment and print quality + shipping time. Also love that they provide the biggest printable area I’ve seen yet for these prices!

23 December 2025
Unprompted review
Tapstitch logo

Reply from Tapstitch

Hi Azul,

Thank you so much for the fantastic 5-star review! ⭐️

We’re thrilled to hear that you were extremely impressed with the garment quality, print results, and shipping time. It’s especially great to know that the larger printable area stood out to you — that’s something we’ve worked hard on to give creators more freedom without compromising on price.

We really appreciate you taking the time to share your experience, and we’re always here if you need support or have new ideas you’d like to bring to life. Thanks again for choosing us! 🙌

– The Tapstitch Team ❤️

Rated 5 out of 5 stars

Tap-stitch is AMAZING

Tap-stitch is AMAZING. The quality is great. i order shirts, hoodies, pants for my upcoming clothing brand. The products i buy never shrink, the material is great quality. Is all great for DTF/DTG images. I will never order from anyone else when it comes to my clothing brand. Its more expensive then some others, but id pay for quality over quantity anyday. The colours are vibrant and they offer alot of products on there website. Customer service is also amazing

20 June 2025
Unprompted review
Tapstitch logo

Reply from Tapstitch

Hi Danaye,

Wow — thank you so much for this incredible review! 🌟

We’re truly honored to be part of your upcoming clothing brand journey. It’s amazing to hear that the quality, materials, print results (DTF/DTG), and color vibrancy have all met your expectations across shirts, hoodies, and pants. Your point about choosing quality over quantity really resonates with us — that’s exactly the standard we strive to uphold.

We’re also especially grateful for your kind words about our customer service. Knowing that our team has been able to support you well means a lot to us.

Thank you for trusting Tap-stitch and for taking the time to share such detailed feedback. We’re excited to continue supporting your brand’s growth and can’t wait to see what you create next! 🙌

– The Tapstitch Team ❤️

Rated 1 out of 5 stars

Unreliable

Unreliable. Previous orders have arrived within a week. Now I've spent more money the order has conveniently vanished. Reporting hasn't helped, no support. Never using again

17 December 2025
Unprompted review
Tapstitch logo

Reply from Tapstitch

Hi Lauren,

Thank you for sharing your concerns. We’re truly sorry for the frustration this situation has caused, especially given that your previous orders arrived quickly and set a very different expectation.

After reviewing your case, we can confirm that this issue is related to shipping disruptions during the current peak logistics period. This time of year places heavy strain on carrier networks, which can unfortunately result in delayed or stalled shipments. We understand how disappointing this feels—particularly after you’ve invested more and trusted us based on past experiences.

Your case has already been escalated beyond standard support, and a senior team member will follow up with you directly to review the shipment status and next steps. We also want to clarify for transparency that our support team is actively involved in these cases, even when updates may take longer than expected due to carrier investigations.

We sincerely regret that this order did not meet the level of reliability you previously experienced. While we respect your decision, we do hope you’ll allow us the chance to properly follow up and resolve this matter.

Thank you for raising this publicly—it helps us improve both our communication and our service during high-demand periods.

– The Tapstitch Team ❤️

Rated 1 out of 5 stars

Rubbish scam website

Rubbish scam website. Terrible site, don't bother ordering, my shipment has conveniently gone missing and they refuse to do anything other than have a bot reply to all messages. Have had no help in recovering my order. Don't use

8 December 2025
Unprompted review
Tapstitch logo

Reply from Tapstitch

Hi Humbert,

We’re very sorry to hear about your experience and understand how upsetting it is when a shipment doesn’t arrive as expected—especially during such a busy time of year.

To provide some context, this period is our peak season, and it also coincides with the global logistics peak leading up to Christmas. While this does not excuse the inconvenience you’ve faced, it does mean that delays and exceptions within the shipping network can unfortunately occur more frequently.

That said, your case has now been escalated for manual review, and a senior support specialist will be reaching out to you directly to assist with investigating the shipment status and working toward a resolution. We want to reassure you that your messages are not being ignored, and this is not handled by automated responses alone.

We sincerely apologize that your second order did not meet expectations and for the frustration this situation has caused. We truly hope you’ll allow us the opportunity to follow up properly and provide the level of service you deserve.

Thank you for bringing this to our attention.

– The Tapstitch Team ❤️

Rated 5 out of 5 stars

Diversity/ quality

I really like the diversity/ quality of their catalog! & they update it frequently

20 December 2025
Unprompted review
Tapstitch logo

Reply from Tapstitch

Hi Kageman,

Thank you for sharing your feedback! 😊

We’re delighted to hear that you’re enjoying the diversity and quality of our catalog. Our team works continuously to expand and enhance our product range, so it’s wonderful to know that the frequent updates are being noticed and appreciated.

We truly value your support and look forward to providing you with even more options and inspiration in the future. 🌟

– The Tapstitch Team ❤️

Rated 5 out of 5 stars

Exceeded Expectations – Great Quality and Custom Printing!…

I ordered two sweatshirts from Tapstitch, and I’m really impressed! The quality of the fabric is excellent, and the print came out vibrant and exactly as I designed it. One thing I loved is that even though the website mentions they don’t print on sleeves, I went ahead and added a sleeve design anyway—and when my sweatshirt arrived, my design was perfectly printed on the sleeve! Great job, Tapstitch. I’ll definitely be ordering from them again. Would recommend

18 December 2025
Unprompted review
Tapstitch logo

Reply from Tapstitch

Hi Hams,

Thank you so much for your wonderful feedback! 😊

We are delighted to hear that your sweatshirts exceeded your expectations and that you were pleased with both the fabric quality and the custom print results. It’s especially great to know that your sleeve design turned out exactly as you envisioned.

We truly appreciate your trust in Tapstitch and are grateful for your recommendation. It would be our pleasure to assist you again with future orders. 🌟

– The Tapstitch Team ❤️

Rated 5 out of 5 stars

Very high quality product

Some details were missing in my original shipping information, Staff was very quick to fix and were very kind- Print recieved was high quality! Will definitely use Tapstitch again for future orders if i get the chance

10 December 2025
Unprompted review
Tapstitch logo

Reply from Tapstitch

Hi Scorched,

Thank you so much for sharing your feedback! 😊
We are delighted to know that you were pleased with the product quality and that our team was able to quickly resolve the shipping concern. It’s wonderful to hear that the print met your expectations as well.

We truly appreciate your trust in Tapstitch and would be more than happy to support your future orders anytime. 🌟

– The Tapstitch Team ❤️

Rated 5 out of 5 stars

Perfect shirts!

This was a very easy process, the pricing of the shirts were great especially given the quality. And the printed image looked amazing. The shipping was fast to. 100% will be purchasing again. I hope though as they gain popularity that they dont get to expensive

11 December 2025
Unprompted review
Tapstitch logo

Reply from Tapstitch

Hi Alexandra,

Thank you so much for sharing your wonderful feedback with us! 🌟

We’re thrilled to hear that you loved the shirts and that the entire experience—from ordering and pricing to print quality and shipping—met your expectations. Knowing that the printed image turned out amazing truly makes our day!

We also appreciate your thoughtful note about pricing. As we continue to grow, we remain committed to offering high-quality products at fair and competitive prices. Your insight is valuable, and we’ll be sure to keep it in mind moving forward.

Thank you again for choosing us. We look forward to creating more products for you in the future! 😊

– The Tapstitch Team ❤️

Rated 5 out of 5 stars

great custom product

the product came a little darker than expected, but overall, I'm still pretty happy with the product itself. The details are all there from the print I chose and the quality is very nice ! Definitely oversized when it says so lol

17 December 2025
Unprompted review
Tapstitch logo

Reply from Tapstitch

Hi Thalie,

Thank you so much for sharing your feedback! We’re glad to hear that you’re happy with the overall quality and details of your custom product. We appreciate your note about the color being slightly darker than expected, your feedback is valuable and helps us continue improving our products. 👍

We’re thrilled that you’re enjoying the fit and style as well! If you have any questions or need further assistance in the future, please don’t hesitate to reach out.

Thanks again for your support and for choosing us!🌟

– The Tapstitch Team ❤️

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