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Talbots Law Reviews 

3,923
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 964 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, professional, and always ready to answer any questions along the way with a kind attitude. People deeply appreciate the smooth, well-guided process when handling property purchases and sales. Consumer feedback highlights fast response times and reliable support that make stressful moves much easier to manage. However, some customers also noted persistent issues with poor communication and unexpected delays during their transactions. A few other people also felt that constantly chasing responses was extremely frustrating when trying to get critical updates on their ongoing cases.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professional, approachable, and... See more

Service

People report positive experiences with service, often highlighting fast, reliable communication and smooth... See more

Customer service

Consumers find customer service to be positive, highlighting professional, helpful, and responsive support... See more

Response time

Customers consistently note positive experiences with response_time, praising the fast, reliable... See more

User experience

Customers had positive experiences with user_experience, noting that the team made a stressful house purchase... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Moving house is a stressful experience there's no getting away from that. We used Talbots and Tori couldn't be more helpful. She kept us updated regularly and answered our many queries quickly and pat... See more

Company replied

Rated 5 out of 5 stars

Ethan and Simratnoor were extremely helpful and efficient in handling our part exchange process buying a Redrow property, seeing to the developer also. There were some last minute hiccups that Ethan... See more

Company replied

Rated 5 out of 5 stars

I felt valued by the team and well supported during the entire process. Especially, I would like to appreciate Nasiyr Bignall, Aaliyah archer and Jospal Bogan , those teams were amazing and I felt eas... See more

Company replied

Rated 5 out of 5 stars

Where do you start? We had the most professional of people working on our house sale and purchase. Communication was fantastic answering emails promptly and always picking up the phone when we contact... See more

Company replied


Company details

  1. Lawyer
  2. Divorce Lawyer
  3. Employment Attorney
  4. Estate Planning Attorney
  5. Family Law Attorney
  6. Personal Injury Attorney

Written by the company

Talbots Law: Expert Legal Support for Life and Business Navigating the complexities of the legal system can be a daunting experience. At Talbots Law, our mission is to strip away the jargon and provide clear, straightforward, and effective legal solutions. With a rich heritage stretching back to 1828, we have spent nearly two centuries building a reputation for excellence, integrity, and a relentlessly client-focused approach. Today, we are proud to be one of the UK’s fastest-growing law firms, combining traditional values with a modern, forward-thinking outlook. The Employee-Owned Difference What truly sets Talbots Law apart is our commitment to our people. We are an employee-owned business, meaning every single member of our 650-strong team has a personal stake in the success of the firm and, more importantly, the success of our clients. When you work with us, you are not just dealing with an employee; you are dealing with a stakeholder who is personally invested in delivering the highest possible standard of service. This culture of ownership translates into better communication, greater accountability, and a genuine passion for achieving the best outcomes. Comprehensive Expertise: For Law, For Life Our philosophy is simple: "For Law, For Life." We aim to be your legal partner through every milestone, from buying your first home to planning for your family’s future. Our diverse team of specialists provides expert advice across a wide range of legal sectors, including: Residential Property: As one of the largest and most efficient conveyancing teams in the country, we make moving home as stress-free as possible. Family & Divorce: We handle sensitive family matters with empathy and discretion, focusing on constructive resolutions. Wills, Trusts & Probate: Helping you protect your assets and ensure your loved ones are provided for. Business & Commercial: From startups to established corporations, we provide strategic advice on contracts, employment law, and commercial property. Dispute Resolution: Providing robust representation to protect your interests in both personal and professional conflicts. Accessible and Local With 19 offices strategically located across the West Midlands and beyond, we remain deeply rooted in the communities we serve. We believe legal advice should be accessible, which is why we offer extended opening hours from 8 am to 6 pm, ensuring we are available when you need us most. Whether you prefer a face-to-face meeting at one of our high-street offices or a digital consultation, we adapt to your lifestyle. Award-Winning Quality Quality is at the heart of everything we do. Talbots Law is proud to hold the Lexcel Accreditation, the Law Society’s gold standard for legal practice management and client care. Our consistent top-tier rankings in independent review platforms and legal directories are a testament to our "client-first" mentality. When you choose Talbots Law, you are choosing a firm that prioritizes clarity, transparency, and results. We offer competitive, transparent pricing and a commitment to keeping you informed every step of the way. Trust us to be your advocates, your advisors, and your partners for life.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.7

All reviews

(3,923)

938 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start (quote gathering) to completion when supporting with a couple of property transactions. Phil was the solicitor for the work, and cut through the complexities of the situation, while Ellisia did superb work as paralegal, keeping me informed every step of the way. Communication and responsiveness were outstanding, and I would use Tablots for any legal work in the future.

3 August 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Top-quality service

Top-quality service, highly recommend to all sellers & buyers!

3 August 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Very pleased with conveyancing service provided

I have used Talbots a few times before and have always been pleased with the service provided. I used them for the purchase of our next home and once again have been very happy with the service. Khaled and Prateek were always helpful and prompt with their replies, both via email and via phone calls.
I would highly recommend Talbots to others.

31 July 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

100% would recommend

Taiyab and Mahima were very nice and helpful from the start of our journey as we were buying a new home. Contacted us very clearly so we'll understand everything that is happening in the process and did everything on time and perfectly, especially with the harsh deadlines Barratt Homes has. Would 100% recommend

30 July 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 4 out of 5 stars

Was able to book a face to appointment…

Was able to book a face to appointment to get further clarication on the things I was not very sure about

29 June 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Amazing service

Amazing service. They were prompt and kept me updated. They made the process so easy and simple. 10000/10 really happy. Thank you to Andrea and her team who are also sorting my purchase, hopefully they will get 5 star for that too!

31 July 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Outstanding Service Once Again

I honestly can't thank everyone at Talbots enough for the incredible support they gave us during the sale of our Mum's house. It was an emotional process at times, but from the very beginning we felt we were in safe hands.

A special mention has to go to Ellen, who was absolutely fantastic throughout. We encountered an issue with a charge on the title deeds, and her persistence, determination, and attention to detail in getting it resolved were exceptional. She kept us informed every step of the way and never gave up until everything was sorted. We are so grateful for all of her hard work.

This is the second time I've used Talbots, after they also handled the purchase of my own home three years ago. Once again, the service has been outstanding. Everyone has been professional, approachable, responsive, and genuinely cared about achieving the best outcome for us.

A huge thank you to Nicola and the whole team for your professionalism, kindness, and support throughout the entire process. You all went above and beyond, and I wouldn't hesitate to recommend Talbots to anyone looking for a solicitor who provides exceptional service with a personal touch. You made a difficult process so much easier, and we are incredibly grateful.

30 July 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Talbots Law highly recommended

We highly recommend Talbots Law for the professional & timeous manner in which they handled the conveyancing of our new home. Aisha Fathima, Anisa Majid & Omayr Chaudhry very patiently answered all our queries and most importantly kept us up to date with the progress.

30 July 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

A gold star to Bradley at Talbots for a…

A gold star to Bradley at Talbots for a top quality service making the selling of the house a speedy and professional process. Delighted with your thoroughness making the process a totally successful one. Thank you!27

27 July 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Talbots have given me very good service…

Talbots have given me very good service with two house sales and I will be returning for a third soon. I think that return business speaks for itself. I felt I was in knowledgeable and trustworthy hands. Lisa and Debbie was informative at every stage of the process. Thank you!

29 July 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

A very friendly and professional…

A very friendly and professional service, everybody in the team was helpful, especially Jaspal and Marcus 🙂

30 July 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Very helpful

Very helpful
Always had time to update us
Would recommend

28 July 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

The amazingly patient conveyancer who survived my worrying!

I cannot recommend Talbots and specifically Zara Nasser highly enough. From start to finish, she has been absolutely amazing throughout what has been a very stressful sale and purchase process.

I am a natural worrier and found the uncertainty of moving house incredibly anxiety-provoking at times. Zara was always reassuring, responsive, and realistic. She never made promises she couldn't keep, but she always took the time to explain where things were up to, what the next steps were, and what to expect. That honest and balanced approach gave me so much confidence and helped keep me calm during some challenging moments.

In fact, there were points during the transaction when I think Zara knew the status of my house move better than I knew what day of the week it was! I became so used to checking my emails and worrying about the next hurdle that I suspect my name popping up in her inbox was probably accompanied by the words, "What is Emma worrying about today?" Yet every single time, she responded with patience, kindness, and reassurance.

What really stood out was her communication. Emails were answered promptly, updates were clear, and I always felt that my concerns were being taken seriously. No question was ever too much trouble.

Buying and selling a house can feel overwhelming, but Zara's professionalism, knowledge, and genuine support made a huge difference. I am incredibly grateful for everything she has done to help us reach exchange and completion, and I would not hesitate to recommend her to anyone looking for an exceptional conveyancer.

Thank you, Zara, for helping this very anxious client survive the conveyancing process!

29 July 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Thank you Deborah for a fantastic…

Thank you Deborah for a fantastic result in getting both my purchase and sale over the line. I was kept up to date at all times during the process which was very much appreciated. Please thank your team for their help and keeping my stress levels as low as possible.

Thank you

27 July 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Amazing service from Sean Knight and Amber Moulding!

We chose to use Talbots Law as our solicitors when selling and buying a property due to recommendation from a friend and we cannot fault them. Although other solicitors in the chain have lacked, Sean and Amber have been wonderful with keeping us updated, letting us know when we can do things to accelerate the process and also when to get estate agents involved in chasing the buyer’s solicitor. We always hear other people moan about their solicitors but genuinely we feel so lucky to have had this experience and cannot thank Sean and Amber enough. They’re both a credit to talbots!

28 July 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

When buying my first home I was…

When buying my first home I was recommended Nick by a family member, and I'm so pleased because has been fantastic to work with start to finish. His communication was always super clear, summarising any key points so I didn't feel so lost with all the information that came through on surveys etc. I was also never left waiting for a reply, and I was never in the dark about what was going on in the background. Massive thanks again to Nick for making it the least stressful it possibly could have been!

27 July 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Melanie at talbots law did a great job…

Melanie at talbots law did a great job in answering our concerns and keeping us up to date on the progress of our case we finally completed the purchase of our home thank you talbots law

27 July 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

I have to give a five star review…

I have to give a five star review especially for the team who worked on my case for me, to purchase my property whilst I am not a stupid man I found the process of buying my property at the outset stressful but after liaising with talbots solicitor Marcus Samuel brown and jaspal bhogal the process was a pleasant journey,I truly appreciate the help and advice and work they did in getting me to my completion date and the expert manner in which they did this, I would recommend these individuals, thankyou very much

27 July 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 1 out of 5 stars

Poor communication

I used Talbots Law for a house purchase that ultimately fell through due to boundary issues. They completed the legal work, but communication was limited throughout. I paid £420 upfront to start the work.
After I pulled out, I emailed the solicitor to say I wanted to instruct them again on my next purchase and later sent across the details of the new property. I received no reply. When I chased (4 weeks later), I was told there was no file open for me at all. I then informed them I was switching solicitors because I was unhappy with the lack of communication.
Only after I told them I was moving firms was I informed that I was owed a refund of £59 and some change from the original £420 fee. I was told this would arrive in 3–5 working days. It has now been 7 working days, I have sent three follow-up emails with no response, and I am still waiting for both the refund and a promised call-back.
The consistent problem has been poor communication — unanswered emails, missed updates, and simple administrative tasks not being dealt with promptly. I would not recommend them if reliable contact matters to you.

24 July 2026
Unprompted review
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Reply from Talbots Law

Good Afternoon Daniel, thank you for taking the time to leave your feedback.
We have already been in touch with you regarding your feedback to rectify the issue around the outstanding payment. We will be taking all the feedback provided on board to further enhance our services. Thank you, Talbots Law

Rated 5 out of 5 stars

Ethan and Simratnoor were extremely…

Ethan and Simratnoor were extremely helpful and efficient in handling our part exchange process buying a Redrow property, seeing to the developer also.
There were some last minute hiccups that Ethan worked into the night helping to resolve so that our completion date could go ahead as planned. Big thankyou to both and Talbots in general. Glad to have been referred and would recommend to friends also

27 March 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

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