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Company details
Written by the company
Fabricant historique des grands constructeurs européens, nous bénéficions d'un savoir-faire familial depuis plus de 40 ans. Nous vous offrons une confection sur-mesure et personnalisable de vos produits, réalisés à la main dans nos propres ateliers, et l'exclusivité de notre expertise textile. Notre force : vous proposer une qualité Constructeur Premium à prix fabricant. Notre spécifité : des brevets déposés pour une sécurité de conduite absolue : système antidérapant Autogrip©, compatibilité Airbags, monte rapide. Notre promesse : laisser libre court à votre créativité en vous permettant de réaliser vous-même vos tapis et housses sur-mesure.
Contact info
2 Rue du Maréchal Leclerc, 59115, Leers, France
- 0320818850
- contact@tailleurauto.com
- www.tailleurauto.com
4.3
Excellent
3K reviews
Replied to 53% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
professionnalisme un qualificatif qui…
professionnalisme un qualificatif qui résume tout !
3 July 2025
Unprompted review
"Payment process failed
"Payment process failed, we may have charged you" There is no way to get in touch with them! They charged me money during checkout and havn't responded since!
2 October 2024
Unprompted review
Reply from TailleurAuto.com
As we have explained, there is no record of any transaction between you and us. We therefore have no way of reimbursing you as we have never received any money from you. Please contact your bank if a debit was actually made. Sincerely
SCAM - AVOID
This site is a convincing scam site. Once your order is placed they will trick you into thinking it has gone out for delivery. The carrier never receives the goods. It is IMPOSSIBLE to contact the website through any channel. Going through the online chat results in ZERO. I am in the process of reporting this fraudulent site and hopefully it will be closed down before more people are scammed.
9 August 2024
Unprompted review
Excellent customer service
I had some problems with my order NUHIGCAJP, but they were solved by company Service Client E......... :0)
The service offered were "second to none" and as a customer i felt in safe hands and I will certainly return to the web-shop when needed :0)
The missing star is for the problems I experienced, the customer service deserves all 5 stars :0)
13 February 2024
Unprompted review
It is a month since I order carpets…
It is a month since I ordered carpets from tailleurauto or Lovecars.dk. I have not received any mails regarding this shipment. They have not given me any tracking details.
Do not trust this Company!!!
6 March 2024
Unprompted review
Useless rubber mats
Received mats for the car more than 1 month ago. They are made of soft rubber. They stink so much they can't be used. They have been in water for a week with vinegar and soap and been in the fresh air for a month - nothing helps...
4 November 2023
Unprompted review
Reply from TailleurAuto.com
As stated on our website, if the smell of rubber is too strong for you and doesn't go away, you can ask for a refund from our after-sales service or for a new textile mat to be made. Don't hesitate to contact us !
Don’t trust this company !!
I orded a cover for my car but it was never delivered, they send me a trace code but it was fake. contacting them by phone is impossible I recommend to not trust this company !!
17 April 2023
Unprompted review
Reply from TailleurAuto.com
Hello. We thought your parcel had been delivered a long time ago because we sent it via DPD on 06/04/23. We're sorry, but it seems to have been lost. We will send you an email as soon as possible to find out if you would like to cancel your order or restart production. Sincerely
Hi my order GGMQLXZGO does not arrive
Hi my order GGMQLXZGO does not arrive. I bought the carpets on 10/10/22. I have no emails, sms about the status of my order. I send you several emails and no body answer :(
I live in Spain.
10 October 2022
Unprompted review
Reply from TailleurAuto.com
Hello.As we explained to you by email on 27/10, we had a slight delay in production on our 10 working day deadline for carpets. Your package has been in the carrier's hands since 10/28 and is currently being delivered : https://www.inpost.es/segimiento-de-paquete/?ens=F1TAILLE30&exp=70697429&language=ES
Conforme à la description
29 July 2022
Unprompted review
impeccable !
29 September 2021
Unprompted review
Good company that delivers what it advertises
Good company that delivers what the advertise in the time frames they advertise with. The products, we bought chair covers and floor mats for the whole car, fit very well, don't know if tailor made but they sure are tailor fit. Chair covers sit really tight and smooth, 100x better then any generic, or generic "custom" units on the market. You are kept in the loop about when production starts, when it's ready for shipment etc. not intrusive, just informative. We would recommend them.
25 April 2021
Unprompted review
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