Was little disappointed in screen quality, scratched very easily, disconnects from apps, at times and have to reload them, such as Spotify, multiple times...Bluetooth works great on different speakers... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love my new phone But my charger and block didn't work so I had to use my old one kinda bummer but overall love the A67L FoxxD
You guys don’t take the time to read anything through. You guys frustrated the hell out of me not reading every single page of my Social Security Verification Letter.
I signed up on 10/5/25. I got my phone on 10/10/25, which was quick, but I cannot port my number, because there is no way to do so. There is no way to actually contact the company, emails have been r... See more
Company details
About TAG Mobile
Written by the company
Embark on an unparalleled wireless journey with TAG Mobile. Our commitment to excellence ensures unbeatable prices on quality phones from renowned brands like Apple and Samsung, providing you with reliable connections on the nation's fastest network.
Whether you opt for our prepaid plans or qualify for free government assistance programs designed for eligible low-income households, rest assured there are no contracts or credit checks involved. Benefit from our 24/7 multilingual support and personalized options tailored to your unique needs.
Join the TAG Mobile family today for not just dependable service and exceptional value, but for a wireless partner you can truly rely on.
Contact info
United States
- +1 (800) 986-5670
- www.tagmobile.com
2.6
Poor
379 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I didn't get package
3 October 2025
Because my phone won't come on for some…
Because my phone won't come on for some reason
16 October 2025
Unprompted review
I have called and emailed
I have called, sent emails and no one will return the emails. I could have received a new phone but they said it wasn't available. They sent me a card with a so called sim card on it. I didn't ask for it. I ordered a phone and it was delivered. I do not have a sim card to activate it. WHY don't they answer their emails. I DO NOT RECCOMEND THIS COMPANY.
16 October 2025
Unprompted review
I got a phone 4 weeks ago and call this…
I got a phone 4 weeks ago and call this coming several times over 43 times exactly that I call this company they never answer the phone you are on hold for hours and hours until they close at 8 o'clock then it disconnects you phones that you cannot use you can activate them you can't do anything they still charge money this place is a scam The employees are sorry and don't answer the phones it does not do their jobs properly I don't know what the problem with this company is avoid them at all costs it's not worth it
10 September 2025
Unprompted review
I havent gotten my phone or service…
I havent gotten my phone or service still waiting i am hopping they going to be great
7 October 2025
There is no customer service
I signed up on 10/5/25. I got my phone on 10/10/25, which was quick, but I cannot port my number, because there is no way to do so. There is no way to actually contact the company, emails have been returned, their customer service numbers do not have the option of porting the number, or contacting a person, I just get told that my device will ship in 7-14 days. I just want to cancel at this point.
12 October 2025
Unprompted review
customer care service never answers my…
customer care service never answers my phone calls. not only that the phone number i was given on the phone i got from tag mobile is not my phone number. they gave me a phone number that begins with 582 my area code where i have lived my entire life and people still use it. the area code where i live is 814. i wish to terminate my service.
10 October 2025
Unprompted review
Excellent quick service
Excellent quick service. Would recommend them to anyone. Thank you TAG Mobile. This is not fake
3 October 2025
i never received my order
3 October 2025
That if there was a need for a cell phone there shouldn't be an excuse tag mobile is the way to go
the system was so easy to order cuz most systems are machine operator controlled make it so complicated to get into the national lifeline Network tag mobile make it very very easy there's no problem there's no hassle I got my phone as soon as they told me that it was going to be there the exact date and I'm highly impressed
2 October 2025
It sucks
It sucks. I got the phone for three days. I have been trying to contact them and no answer.The phone is not reading the SIM card.
25 September 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.