TadiBrothers Reviews 

3,674
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 580 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently emphasize the exceptional customer service, noting that representatives are friendly, patient, highly knowledgeable, and truly listen to individual needs. Buyers also appreciate the robust quality of the equipment and the detailed, step-by-step guidance provided during product selection and setup. However, some people mentioned experiencing minor ordering or technical hiccups, such as receiving incorrect items or dealing with non-functional online chat features on the website. A few reviewers also noted occasional issues with camera range, missing mounting components, or encountering unhelpful staff interactions during their initial support calls.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and very knowledgeable about products. Reviewers frequently... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting efficient support and quick response... See more

Product

Users describe positive interactions with product selection, noting that the equipment is high quality,... See more

Service

Customers consistently note positive experiences with service, highlighting professional, knowledgeable, and... See more

Order

People report positive experiences with order, highlighting a smooth and easy purchasing process. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After my first purchase over 12 years ago was a positive experience. Speaking with Rose was very informative and answered all my questions. Very patient and detailed. Very professional and knowledg... See more

Rated 5 out of 5 stars

Hiring quality tech support such as Sherwin goes a long way in today's tech driven economy. I purchased multiple 360 wired camera systems with the back up sensor kits. The warranty provided as well... See more

Rated 5 out of 5 stars

Jeffery was professional and helpful. His friendly attitude and pleasant demeanor was refreshing. He really seemed to know all about his products. We would shop here again.

Rated 5 out of 5 stars

I had some difficulty with my installer. Lost packaging and mounting screws. I called Tadi Bros and talked to a rep named Paul. She was extremely helpful and understanding and addressed all my needs.... See more


Company details

  1. Electronics Store
  2. Auto Body Parts Supplier
  3. Auto Repair Shop
  4. Horse Transport Supplier
  5. Safety Equipment Supplier
  6. Truck Parts Supplier

About TadiBrothers

Written by the company

TadiBrothers | We Back You Up

For over 20 years, TadiBrothers has been keeping drivers, fleets, and families safe with technology you can trust and support you can count on. Whether it’s a single RV or thousands of fleet vehicles, our mission is simple: We Back You Up.

Why TadiBrothers
✅ 20+ years in the fleet safety game
✅ Trusted by FedEx, Penske, and major utility & construction fleets
✅ Rugged, IP69K-rated gear built for tough conditions
✅ U.S.-based tech support with real engineers on the line
✅ Systems that grow with you—future-proof and flexible
✅ Straightforward pricing—no surprises, no gimmicks

What We Do
🚚 Fleet Safety Solutions – Scalable backup camera and visibility systems for every vehicle type
🚙 Consumer Products – Reliable backup cameras and accessories for RVs, cars, trailers, and more
🤝 Customer Support That Cares – Easy-to-follow guides, install videos, and live help 7 days a week

Our Promise
Everything ships direct from our California warehouses—no drop-shipping, no middlemen. If there’s ever an issue, you call us, and we make it right. With a 30-day money-back guarantee and solid warranties, you can buy with confidence knowing we stand behind every system.

📍 Proudly based in Southern California, serving drivers and fleets across the globe.
📞 Always here when you need us: 866-966-5550

Contact info

5.0

Excellent

TrustScore 5 out of 5

4K reviews

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5.0

All reviews

(3,674)

562 reviews in the last 12 months

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Rated 5 out of 5 stars

Sherwin was helpful to me in selecting…

Sherwin was helpful to me in selecting the right camera for the right price.And gave me his phone number, should I have any further questions once I receive the camera. I thought that this was very professional and showed that he cared about my ultimate satisfaction.

1 April 2026
Rated 5 out of 5 stars

James was incredibly helpful during my…

James was incredibly helpful during my call today... While the product reviews of the camera systems speak for themselves, I was not able to immediately figure out how to add a longer RCA cable to my order. James took the time to find the correct cable and get it added to my order. He also contacted a company service technician to verify that the power cable would work for my application. Very appreciative for the help received on this order. If the camera system lives up to its reviews, I'll be back for additional equipment in the future! Thanks again...

28 March 2026
Rated 5 out of 5 stars

I spoke with Rose- she was extremely…

I spoke with Rose- she was extremely knowledgeable about the products and was able to help guide me to the best camera for my needs. She was very patient and made sure to get all the details correctly noted. She is an asset to your company.

24 March 2026
Rated 5 out of 5 stars

I placed an online order over the…

I placed an online order over the weekend, but shortly afterward I found an all-in-one product that better suited my needs. I sent an email to request cancellation of the original order.

To my surprise, I received a call not long after—on a Sunday—from Jeff, who wanted to make sure everything was okay and see if there was anything he could do to help. He was extremely courteous and genuinely interested in resolving the issue. I explained the situation, and he let me know his supervisor was out but that he would work on getting the credit processed first thing Monday.

A few minutes later, Jeff called back again to suggest an alternative product. While it ultimately didn’t fit what I needed, I truly appreciated the extra effort.

Having worked in customer service my entire life, I recognize great service when I see it. Jeff was proactive, professional, and a pleasure to speak with. It’s rare to encounter that level of follow-up and care.

I also mentioned to him that I had used artificial intelligence in researching your products, and your company consistently came out on top. Based on my experience, I believe that to be true—and Jeff is a big part of why.

You’ve got an outstanding employee!

23 March 2026
Rated 5 out of 5 stars

What a smooth experience

What a smooth experience.
Sherwin was able to address the concern with cutting a hole in my brand new sienna in the front of the rear to mount the cameras. He mentioned a customer built a small bracket so they could also be mounted externally just like the left and right mirror cameras.

Which is why I committed to the purchase.

18 March 2026

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