Car booked in following a recall letter, very professional and courteous staff, nothing was too much trouble and they went over and above just rectifying my car. I was kept updated at all times of pro... See more
Company replied
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The sales rep Connor was very knowledgeable & Plesent man and knew everything about the car and setting up the profiles which he helped us with. Faultless from start to finish making the car purchase... See more
Company replied
Always a warm welcome when you arrive at Sheffield sytners we've used sytners for 8+ yrs , Lewis was very helpful and we we're kept informed about the service progress thr drive in technology is great... See more
Company replied
Car was in for a recall , got a lovely courtesy car , free health check video came through quickly , got told would get a free valet but didn't get one and also everyone else were getting offered drin... See more
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Company details
- Car Dealer
- also in
- Used Car Dealer
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
Brightside Way, S9 2RQ, Sheffield, United Kingdom
- 0114 256 5900
4.8
Excellent
1K reviews
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Great service
Easy to book, great team, clear communication, great all round service. I moved from BMW Nottingham due to poor service, the team in Sheffield were great. Highly recommend
3 September 2026
Unprompted review
Reply from Sytner Group - Sytner Sheffield BMW
Dear David, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that you found our team approachable and that the communication was clear throughout your visit. It’s fantastic to know we’ve been able to provide the level of service you deserve, especially after your previous experience. Your recommendation means a great deal to us, and we look forward to continuing to support you with your BMW in the future. Kindest regards, Ali Taylor
Perfect job from service team about the…
Perfect job from service team regardless the dent from the back of my bmw m2 and absolutely amazing service from Richard updating me and keep me always happy with the condition of the car..
2 September 2026
Unprompted review
Reply from Sytner Group - Sytner Sheffield BMW
Dear Alexandros, Thank you ever so much for your kind words. We’re delighted to hear that our service team restored your BMW M2 to your satisfaction and that Richard’s updates helped keep you informed and happy with your car’s condition. It’s always our aim to provide a seamless and positive experience, and your feedback means a great deal to us. We truly appreciate you taking the time to share your experience and look forward to welcoming you back in the future. Kindest regards, Ali Taylor
Reply from Sytner Group - Sytner Sheffield BMW
Dear William, Thank you very much for your kind words. We are delighted to hear that you found our service well-organised and professional. It is always our aim to provide the highest standard of care to all our customers. Your positive feedback is greatly valued and motivates our entire team to continue delivering excellent experiences. We truly appreciate you taking the time to share your thoughts and look forward to welcoming you again in the future. Kindest regards, Ali Taylor
Reply from Sytner Group - Sytner Sheffield BMW
Dear Mark, Thank you ever so much for your kind words and continued support. We are delighted to hear that you consistently receive excellent service from our team at Sytner Sheffield BMW. It is truly rewarding to know our efforts are appreciated. Kindest regards, Ali Taylor
Sytner Sheffield
I recently bought a MINI from Sytner Sheffield, part-exchanging my old MINI, and I couldn’t be happier with the whole experience.
The service was excellent from start to finish. I felt really well looked after, and the whole process was relaxed and enjoyable.
Brad was really helpful and passed me onto Courtney, the saleswoman who was fantastic. She was friendly, helpful and knowledgeable, and made everything really straightforward and smooth. She was always happy to answer any questions and made the whole buying and part-exchange process feel completely hassle-free.
I’m really pleased with my new MINI and would definitely recommend Sytner Sheffield.
24 August 2026
Unprompted review
Reply from Sytner Group - Sytner Sheffield BMW
Dear Helen, Thank you very much for your kind words and for sharing your positive experience with us at Sytner Sheffield. We are delighted to hear that Brad and Courtney provided you with such excellent service, making the whole process relaxed and enjoyable. It’s wonderful to know you are pleased with your new MINI and that we were able to make your part-exchange hassle-free. Your recommendation means a great deal to us. We wish you many happy miles ahead in your MINI! Best wishes Ali Taylor
The service was very efficient and…
The service was very efficient and hassle-free. My car was fixed on time, and I’m highly satisfied with the overall experience. Excellent service!
9 August 2026
Unprompted review
Reply from Sytner Group - Sytner Sheffield BMW
Dear Shahriar, Thank you very much for your kind words and for taking the time to share your positive experience with us. We are delighted to hear that you found our service efficient and hassle-free, and that your car was fixed on time. It is always our aim to provide excellent service, and your satisfaction means a great deal to the entire team. We truly appreciate your support and look forward to welcoming you back to Sytner Sheffield BMW in the future. Kindest regards, Ali Taylor
MOT and brake fluid services
28/6, I paid for MOT and changing brake fluid. But I just received video for MOT. Can I receive another video to change Brake Fluid as well. This is same as 30/5/26, I got the video for changing enginer oil. I want to keep all series video, thanks.
28 August 2026
Unprompted review
Reply from Sytner Group - Sytner Sheffield BMW
Dear Fil, thank you for your message and for choosing Sytner Sheffield BMW. We appreciate your interest in receiving the full series of videos related to your vehicle’s maintenance. It is great to hear you find these videos helpful for keeping track of the work completed. Your loyalty is valued, and we are pleased to support you in maintaining your BMW to the highest standards. Should you have any further questions or requests, please do not hesitate to get in touch. Kindest regards, Ali Taylor
Martyn Hoe was so helpful and the whole…
Martyn Hoe was so helpful and the whole experience was slick and organised
25 August 2026
Unprompted review
Reply from Sytner Group - Sytner Sheffield BMW
Dear Kirsty, Thank you very much for your fantastic review. We are delighted to hear that Martyn Hoe was so helpful and that your entire experience was slick and well organised. It’s always our aim to provide exceptional service and make every visit a positive one. Your kind words mean a lot to the team at Sytner Sheffield BMW. We truly appreciate you taking the time to share your experience and hope to welcome you back in the future. Kindest regards, Ali Taylor
Third car in seven years - Excellent Sales Service
Well, for the third time in 7 years we had bought a used car from Sytners Sheffield. We keep coming back as our sales contact, Gerard Godlington always finds us the car that we want. He's a credit to the dealership; old school, courteous, attentive, patient, knowledgeable and excellent to deal with. It's how customers should be treated.
Many thanks and well done again.
An absolute 11/10 every time
21 August 2026
Unprompted review
Reply from Sytner Group - Sytner Sheffield BMW
Thank you, Martin, for your wonderful review and continued trust in Sytner Sheffield BMW. It’s fantastic to hear that Gerard consistently provides the exceptional service you deserve, going above and beyond with his knowledge and attentiveness. Your kind words truly mean a lot to the entire team. We’re delighted to have helped you find the right car on multiple occasions and look forward to being of assistance again in the future. Kindest regards, Ali Taylor
Always excellent service polite…
Always excellent service polite friendly staff
Especially Fergus & Jody
16 August 2026
Unprompted review
Reply from Sytner Group - Sytner Sheffield BMW
Thank you ever so much for your wonderful review. We’re delighted to hear that Fergus and Jody provided you with such excellent service and that you found our team polite and friendly. It’s always our aim to ensure every customer feels valued and well looked after. Your kind words truly mean a lot to us all here at Sytner Sheffield BMW. We look forward to welcoming you back in the future and hope to continue delivering the high standard of service you expect. Kindest regards, Ali Taylor
Lovely experience
Lovely experience, welcoming staff and fantastic showroom. Lots of amenities and helpful, friendly staff. Can recommend.
18 August 2026
Unprompted review
Reply from Sytner Group - Sytner Sheffield BMW
Dear Alison, Thank you ever so much for your kind words and excellent review. We are delighted to hear that you enjoyed your experience at Sytner Sheffield BMW and found our showroom welcoming and well-equipped. Our team always strives to provide friendly and helpful service, so it’s wonderful to know this was reflected during your visit. Kindest regards, Ali Taylor
Well looked after and kept informed…
Well looked after and kept informed throughout visit.
4 August 2026
Unprompted review
Reply from Sytner Group - Sytner Sheffield BMW
Dear Ian, Thank you very much for your kind words. We are delighted to hear that you felt well looked after and kept informed throughout your visit. Our team strives to provide a seamless and reassuring experience for every customer. Kindest regards, Ali Taylor
Great customer service
Great customer service, friendly staff from entering the showroom to leaving. Lovely atmosphere and a pleasure choosing my new car, Harvey was really helpful and did everything he could to keep my custom without being pushy.
20 August 2026
Unprompted review
Reply from Sytner Group - Sytner Sheffield BMW
Dear Sarah, Thank you very much for your kind words and fantastic review. We are delighted to hear that you enjoyed your experience at Sytner Sheffield BMW and found our team, especially Harvey, helpful and friendly. It’s wonderful to know the atmosphere made choosing your new car a pleasure. Your support means a great deal to us, and we hope you continue to enjoy your new vehicle for many years to come. Thanks again for sharing your experience with us. Kindest regards, Ali Taylor
Excellent 5 star customer service
Excellent 5 star customer service from Synter, Sheffield.
The team ethos is brilliant, everyone you deal with and speak to gives you the same positive team attitude, professional yet very friendly.
Many thanks to the service team members who looked after my booking:-
- Scott Walker, for facilitating the job requirements from the originating advisory at last years service.
- Dale, technician, for carrying out the necessary repair; also for the very clear and informative health video and related monitoring advice.
- Lisa Blythe, for coordinating with the workshop, keeping me informed on the ongoing job status and promptly returning the car with the completed admin.
Sytner Sheffield is my go to BMW servicing centre and I recommend them completely.
12 August 2026
Unprompted review
Reply from Sytner Group - Sytner Sheffield BMW
Dear John, Thank you for your fantastic 5-star review. We are delighted to hear that Scott, Dale, and Lisa provided you with such attentive and professional service. Your kind words about our team ethos and communication mean a great deal to us. It’s wonderful to know that Sytner Sheffield remains your go-to BMW servicing centre, and we truly appreciate your wholehearted recommendation. We look forward to welcoming you back in the future. Kindest regards, Ali Taylor
Excellent service from start to finish…
Excellent service from start to finish . Always informed of what was happening from Lewis
5⭐️
13 August 2026
Unprompted review
Reply from Sytner Group - Sytner Sheffield BMW
Dear Andrew, thank you very much for your kind words and for taking the time to share your experience with us. We’re delighted to hear that Lewis kept you well informed throughout the process and that you found our service excellent from start to finish. It’s always our aim to provide a seamless and transparent experience for our customers. Your positive feedback truly means a lot to the team here at Sytner Sheffield BMW. We look forward to assisting you again in the future. Kindest regards, Ali Taylor
Reply from Sytner Group - Sytner Sheffield BMW
Dear Tony, Thank you very much for your kind words and for taking the time to leave such a positive review. We are delighted to hear that you continue to receive excellent service from our team at Sytner Sheffield BMW. Your ongoing support and appreciation mean a great deal to us. Should you need any assistance in the future, please do not hesitate to get in touch. We look forward to welcoming you back again soon. Kindest regards, Ali Taylor
Reply from Sytner Group - Sytner Sheffield BMW
Thank you, Jonathan, for your kind words and for taking the time to share your experience. We’re delighted to hear that Scott provided you with great service during your visit. It’s always our aim to ensure every customer feels valued and well looked after. Your positive feedback is truly appreciated and serves as a wonderful encouragement to the whole team. We hope to welcome you back to Sytner Sheffield BMW in the future. Kindest regards, Ali Taylor
great service!
miles and daniel were both really helpful for me when getting my new car!
11 August 2026
Unprompted review
Reply from Sytner Group - Sytner Sheffield BMW
Dear Keya, Thank you very much for your kind words. We are delighted to hear that Miles and Daniel were so helpful during your experience of getting your new car. It’s wonderful to know that their assistance made the process enjoyable and smooth for you. We hope you are thoroughly enjoying your new BMW and look forward to welcoming you back to Sytner Sheffield in the future. Your support means a great deal to us. Kindest regards Ali Taylor
This was our first time that we have…
This was our first time that we have purchased a car through Sytner and our first BMW. Our experience was great, Richard Cooper was very professional and gave us plenty of space to decide which model of car to buy.
He even replied to my emails whilst he was on annual leave.
8 August 2026
Unprompted review
Reply from Sytner Group - Sytner Sheffield BMW
Dear Alasdair, Thank you very much for your kind words and for choosing Sytner Sheffield BMW for your first BMW purchase. We are delighted to hear that Richard provided such professional and attentive service, giving you the space to make your decision comfortably. It’s wonderful to know he went above and beyond, even responding whilst on annual leave. We hope you are thoroughly enjoying your new car and look forward to welcoming you back in the future. Kindest regards, Ali Taylor
My help from my dealer was great as…
My help from my dealer was great as always - this connectivity means much
31 July 2026
Unprompted review
Reply from Sytner Group - Sytner Sheffield BMW
Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that our team’s assistance met your expectations and that the connectivity features have made a positive difference for you. Kindest regards, Ali Taylor
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