From first contact with Ashley I experienced professionalism and friendliness. I wanted a particular style and Ashley went out of her way to find what I was looking for. Thank you!
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Highly recommend Mini Sales Rep Jake Balu, very approachable, knowledgeable and professional. I wasn’t sure what vehicle I wanted but I never felt rushed or made to feel uncomfortable by Jake. A... See more
Company replied
Located a car for my wife at the Coventry outlet of Sytner, I made contact and felt totally at ease with the sales executive (Jake) no big push just a steady informative approach
Jordan Wilson was the person who sold me my car and I couldn’t recommend anyone better! Talked me through the entire process, from start to finish and even after buying the car called me to check up o... See more
Company replied
Company details
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
128 Holyhead Road, CV5 8NA, Coventry, United Kingdom
- 024 7660 0600
4.5
Excellent
399 reviews
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Buying your new Mini
Such a fantastic experience and so easy to change and upgrade my car. Didn’t even have to go into the showroom which was brilliant. Highly recommend this dealership.
9 March 2022
Reply from Sytner Group - Sytner Coventry MINI
Thank you Shirley for your 5-star review and positive comments about your recent experience with us. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business
Excellent service yet again!
Excellent service yet again from the team at Sytner Mini Coventry. A special thank you to Chris and Alana.
8 March 2022
Reply from Sytner Group - Sytner Coventry MINI
Thank you Jen for your 5-star review and positive comments about your recent experience with us. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business
James Mcnulty excellent assistant
James Mcnulty is excellent this is the 2nd vehicle we have had from him and will be staying with James for our next vehicle
There is never any pressure when dealing with him.
8 March 2022
Reply from Sytner Group - Sytner Coventry MINI
Thank you Richard for your 5-star review and positive comments about your recent experience with us. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business
Friendly and efficient service
Friendly and efficient service, would certainly recommend.
22 February 2022
Reply from Sytner Group - Sytner Coventry MINI
Thank you for your 5-star review and positive comments about your recent experience with us. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business
Received excellent service from Harry…
Received excellent service from Harry Balderson
15 February 2022
Reply from Sytner Group - Sytner Coventry MINI
Thank you Mrs Adams for your 5-star review and positive comments about your recent experience with us. I'll share your comments with the Harry & the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business
Mini Countryman Purchase
A very smooth and efficient purchase. Friendly and professional staff and a great range of vehicles readily available.
14 February 2022
Reply from Sytner Group - Sytner Coventry MINI
Thank you Andy for your 5-star review and positive comments about your recent experience with us. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business
Professional
Professional, helpful and friendly service. Omari Brown was very attentive and good at giving updates on delivery.
11 February 2022
Reply from Sytner Group - Sytner Coventry MINI
Thank you Mrs Moore for your 5-star review and positive comments about your recent experience with us. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business
excellent service and good knowledge of…
excellent service and good knowledge of range. James was really helpful and kept me updated all the time
10 February 2022
Reply from Sytner Group - Sytner Coventry MINI
Thank you Lindsey for your 5-star review and positive comments about your recent experience with us. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business
Omari Brown my sales consultant was…
Omari Brown my sales consultant was exceptional in finding me the right Mini. After a number of false starts on ones I showed interested in, we found exactly the right vehicle on the showroom forecourt rather than from other sites. Test drove on the Saturday and picked it up on the Monday. Had the car for a week and am due to go tomorrow to have my private number plate fitted. Provided that goes OK, I am very pleased with the attention of Sytner Coventry.
8 February 2022
Reply from Sytner Group - Sytner Coventry MINI
Thank you Mrs A for your 5-star review and positive comments about your recent experience with us. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business
Omari was extremely helpful and kept me…
Omari was extremely helpful and kept me well informed of the progress of my order.
4 February 2022
Reply from Sytner Group - Sytner Coventry MINI
Thank you Tina for your 4-star review and positive comments about your recent experience with us. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business
Great Sales Approach
Alana was engaging, helpful and very efficient and effective in selling me a car. Highly recommended.
3 February 2022
Reply from Sytner Group - Sytner Coventry MINI
Thank you Ian for your 5-star review and positive comments about your recent visit to us and the team too. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business
Chris provided an outstanding customer…outstanding customer service
Chris provided an outstanding customer service, not with standing the fast ball of me turning up 1 hour earlier than planned. Would fully recommend Chris for his help with my purchase of a mini.
1 February 2022
Reply from Sytner Group - Sytner Coventry MINI
Thank you Stewart for your 5-star review and positive comments about your recent visit to us and the team too. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business
Thank you to Sytner Mini
Thank you to Sytner Mini, Coventry for helping to finalise our car purchase. Everyone went the extra mile to get the deal done on a busy Friday afternoon and in particular Omari. His helpfulness, professionalism and friendly manner were very much appreciated.
31 January 2022
Unprompted review
Reply from Sytner Group - Sytner Coventry MINI
Thank you Raymond for your 5-star review and positive comments about your recent visit to us and Omari too. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business
Exceptional customer service
Really great service once Chris took over the sale of my mini. He answered messages quickly and with helpful detail and went above and beyond to advice and guide me throughout. Also he has an excellent extremely friendly and personable manner which enhanced the whole experience and added to the excitement of getting my new car. He restored my faith in mini and I would recommend to all. Delighted customer
28 January 2022
Reply from Sytner Group - Sytner Coventry MINI
Thank you Sally for your 5-star review and positive comments about your recent visit to us and Chris too. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business
Reply from Sytner Group - Sytner Coventry MINI
Thank you Richard for your 5-star review and positive comments about your recent visit to us and the team too. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business
Great service and communications…
Great service and communications provided by Sam @ Mini Coventry for JCW used car purchase along with part exchange. Fair p/ex value offered. Highly recommended dealership with great customer service.
24 January 2022
Reply from Sytner Group - Sytner Coventry MINI
Thank you Neil for your 5-star review and positive comments about your recent experience with us. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business
Experience in the dealership was…Fantastic
Experience in the dealership was excellent. There was one issues which delayed collection due to an issue with ownership being transferred from Mini to the dealership, however I was kept informed throughout and it was resolved quickly.
Experience whilst on site was Excellent, Harry was well informed, knowledgeable and able to find me a vehicle that suited exactly what I wanted. Couldn’t have asked for any more.
21 January 2022
Reply from Sytner Group - Sytner Coventry MINI
Thank you Mr Jones for your 5-star review and positive comments about your recent experience with us. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business
Reply from Sytner Group - Sytner Coventry MINI
Thank you A Williams for your 5-star review and positive comments about your recent experience with us. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business
Helpful easy going staff
10 January 2022
Reply from Sytner Group - Sytner Coventry MINI
Thank you Janice for your 5-star review and positive comments about your recent visit to us and the team too. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business
Mini experience.
Excellent service in every respect. Alana was helpful, reliable, extremely patient and never a pushy ' sales person'. A pleasure to work with. Steve, her Manager excellent too and we loved his sense of humour. Will certainly recommend.
8 January 2022
Reply from Sytner Group - Sytner Coventry MINI
Thank you Gale for your 5-star review and positive comments about your recent visit to us and Alana too. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business
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