My car was collected from my house for its scheduled oil service, Derek kept me informed throughout. I had a lot going on and Derek sent me a very nice and thoughtful follow up email. Stephen was v... See more
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From the day I went in to look at the cars till only a week later when I collected the service I got was second to none. Both Geoff and James were extremely pleasant to deal with. On collection day,... See more
Company replied
Not the best service experience! Car was in dealership for full day before any work was started (according to the tracking app supplied). Consequently it was not ready when I needed it 2 days late... See more
Company replied
The porshce Edinburgh Centre, were great to deal with helpful,nothing too much trouble, from getting the rght car and dealing with Scott to dealing with James in finance everything run smooth, sec... See more
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Company details
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
Fort Kinnaird,4 Oversman Road, EH15 3BZ, Edinburgh, United Kingdom
- 0131 629 0689
4.6
Excellent
89 reviews
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Dealer Principal awful…
Dealer principal ‘Grant’ needs to learn how to be in a senior position and how he corresponds with staff and guests.
18 July 2024
Unprompted review
Reply from Sytner Group - Porsche Centre Edinburgh
Good Afternoon Laura, I am genuinely sorry to hear that you feel this way. We value all feedback to ensure that we continually improve our customer experience. Would it be possible for you to please send any further details to my e-mail, or give me a call when it is convenient. simon.galloway@porscheedinburgh.co.uk, 0131-657 8220. It is very unusual for us to receive feedback of this nature. We would like to fully investigate this for you. Kind Regards Simon Galloway, General Sales Manager.
Porsche Centre Edinburgh - First Class
Bought previous car from Porsche Centre Edinburgh (2021) and had it serviced here too (2023).
Wasn’t intending on changing the car but when the right thing comes along out of the blue then sometimes you need to go for it.
Second car from Porsche Centre Edinburgh now purchased.
Through the servicing of the previous car as well as the purchase of the new one - first class hospitality, professionalism, product knowledge and a full customer service experience.
A quality product, quality people and a quality service.
I really cannot thank them highly enough for an outstanding experience.
Steven, James and Hamish along with Gordon and Derek as well as a few others.
25 November 2023
Unprompted review
Reply from Sytner Group - Porsche Centre Edinburgh
Good morning Mr Hutton. I’m delighted to read your kind words about our team here at Porsche Edinburgh & the service we have provided from both the sales & aftersales departments. Fantastic! Thank you very much for your feedback and great star rating. If there is anything further that we can assist with, please do not hesitate to contact any of our team direct. I will be sure to congratulate all involved. Many thanks & best regards, Grant Cameron. Centre Principal.
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