Systweak Software Reviews 271

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Fantastic software, great software and some really helpful features. For first time users its a little struggle however after a few uses the UI becomes more easy to understand. We installed this acr... See more

Company replied

Rated 3 out of 5 stars

Buyer beware. I wanted a simple app to organize and delete duplicate files. Photos, documents, etc. What I ended up buying was an app that deletes 15 files, then prompts you to buy the pro version f... See more

Company replied

Rated 1 out of 5 stars

Duplicate Photo Fixer. Terrible company. NOT replying to any of my correspondence, having completed mails/tickets, every which-way I've tried them several times over. Problem is after having a comple... See more

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Rated 5 out of 5 stars

From past couple of weeks, I was facing storage & speed issues on my Windows system. I crawled several websites to find an ideal solution to clean my PC, so that it can perform smoothly. But even afte... See more

Company details

  1. Software Company
  2. Computer Accessories Store

Written by the company

Software downloads from Systweak website that keep your PC smooth, clean and error free. Utilities for Windows Include the award-winning Advanced System Optimizer, Advanced System protector, Advanced Vista Optimizer and CacehBoost. Download Free AntiSpyware.


Contact info

3.8

Great

TrustScore 4 out of 5

271 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

accidently clicked on site Now…

accidently clicked on site Now Harassed with continual pop ups-----------------terrible

1 June 2022
Unprompted review
Systweak Software logo

Reply from Systweak Software

Dear Sir/Mam
Firstly please accept my sincere apologies for all the inconvenience caused to you.
Please note Systweak is a legitimate company and is in the business for almost 20 years.
We believe in customer satisfaction and by no means wants to scam them.
Additionally, we do not install anything or show any pop-ups on the user's machine without their consent, it is possible that you clicked on some ad owing to which you are receiving the pop-up ads.
I request that you provide us with the screenshot of the pop-up you are receiving so that we can look into the matter.
Please write to us at our support email address or you can also contact us on our Skype id i.e. systweak.support. We will be more than happy to assist you.
Best Regards
Systweak Software

Rated 4 out of 5 stars

My doubts erased!

In Nov 21 I paid to upgrade their product "photo fixer". I immediately received a "welcome" email but no licence key to enable me to upgrade the trial version. I emailed them on the 30th Dec and again on the 4th Feb 22 and no replies from them whatsoever. My credit card was debited GBP 20.05 as the upgrade was on a "special offer". Having finally got around to sorting our both my photos and files, I really wanted to strat using this software in anger so to speak. At the moment, I really do not trust this company and feel cheated. Unless I get a response soon, I will revert to my credit card company for a refund if its not too late. Till they reply to this post, I would suggest people to be aware.

I am now pleased to add that I have had a response with humble apologies and received the product codes. I have activated the software and it works well. Only 4 stars due too the length of time to get back to me from my earlier query.

5 February 2022
Unprompted review
Systweak Software logo

Reply from Systweak Software

Dear Chris

Please accept my apologies for the inconvenience caused.

Firstly, we would like to bring to your notice that Systweak is a legitimate Software development and distribution company that do not follow any unethical practices to scam their customers.

We recvied your first mail on 4th Feb, 2022 to which we replied within our turn around time i.e. 24 hours.

Also, whenever any customer make the purchase, we send a confirmation mail with the product URL to download the product. I suggest you to please check the Spam/Junk folders for the same.

Additionally, we have already provided you the download links and the registration keys of Duplicate Photos Fixer and Duplicate Files Fixer on your registered email id yesterday.

Upon checking our database, both the products are now sucessfully registered.

In case you face any problem using the product, please let us know we will be more than happy to asssit you.

Lastly, if you are satisfied with our services, please consider upgrading the rating to 5 Star.

Best Regards

Systweak Software

Rated 5 out of 5 stars

Excellent

I purchased photo recovery tool from Systweak and it worked really well for me. Deep scan feature of this software is something I can vouch for anyone. Overall very happy with the product.

29 December 2021
Unprompted review
Rated 2 out of 5 stars

Folder priority function is buggy

I purchased this to scan my photo directories (10+ directories, 8000+ photos). It did a good job of finding the duplicates, but that's where the positive part of this review ends. Many of my dups where spread across multiple folders, so I used the folder priority function for selecting deletes. No matter what combination I tried in shifting the top folder in the priority order, the result was always the same - wrong pick. The original top folder, remains as top priority regardless of where you "shift" it to. As an engineer, I was very thorough in trying to make this work (spent over 4 hours). I deselect all other prioritization methods, with folder priority being the only sort criteria. The only way I could get some positive results was to move all other photo folders (one at a time) above the "default" top folder. Simply moving the "default" folder to the bottom does not work.

28 December 2021
Unprompted review
Systweak Software logo

Reply from Systweak Software

Dear Keith
Please accept my apologies for the inconvenience caused.
As a first step toward customer satisfaction, we have processed a complete refund for Duplicate Photos Fixer Pro, you will be receiving it soon.
Regarding the Folder Priority option in Duplicate Photos Fixer, please note it is meant to give a folder the highest priority so that the images in that particular folder can be retained from deletion.
Currently, it does not have the functionality to choose a folder from which you may want to delete duplicate photos.
However, looking at the users' convenience, we have forwarded your concern to the development team.
Lastly, our technical team has also sent you a reply in response to the mail received from your registered email id with detailed instructions on how to set the folder priority manually.
Hope this clarifies.
Regards
Systweak Software

Rated 5 out of 5 stars

Does what it says...

Have purchased a suite of programs with Systweak, Duplicate photos fixer (DPF), Dupicate files fixer (DFF) and Systweak Photostudio (free). Regarding an annual subscription compared to outright purchase, you shouldn't need to run this more than a couple of times in any one decade, so no big problem. In terms of speed, DFF scanning 350,000 files has done it in about 45 minutes. I suggest to others they need a new computer. So far all good and am very happy with my purchase.

13 December 2021
Unprompted review
Rated 1 out of 5 stars

Horrendous program

Horrendous program. Ignoring the fact that it says it is £29.95 but ends up as £44.92 once they have thrown is extras that you can't not have and VAT this program is terrible. It takes over 12 hours to scan 5,000 documents on Windows 10 and always deletes the excellent copies leaving the photos that have a slight corruption.

15 November 2021
Unprompted review
Systweak Software logo

Reply from Systweak Software

Dear Gina

Our sincere apologies for the inconvenience you have experienced.

Please note we upsell some of our top-selling products at heavy discounts with the main products.

However, if any customer does not want the product, he can simply cancel it from the checkout page by clicking on the "X" icon next to the name of the product.

Regarding the VAT that is charged, do note it depends upon the country of your residence. Since VAT is applicable in your country, you have to pay VAT along with the product price.

Additionally, the issue you are facing with our product, please note all our products have an advanced scan engine and ideally it should not take so much time for the scan to complete.

However, for better assistance, we request that you share with us the full name of the product you have used at support@systweak.com so that we can assist you promptly.

Looking forward to hearing from you soon.

Regards

Systweak Software

Rated 5 out of 5 stars

Go for Advanced Disk Recovery

I have used Advanced Disk Recovery software and, I was surprised after its used. It is the best information recovery solution to retrieve lost or deleted photos, videos, audios, documents & other files from your Hard Drive, USB & other storage media.

15 November 2021
Unprompted review
Rated 1 out of 5 stars

Potential scam

Potential scam. I purchased the program using a credit card. I never received a license key. I contacted a customer support number for Systweak at 1-724-517-4020 asking for the key. An individual who would not identify themselves asked for remote access to my computer. He would not explain the purpose aside from saying it was to "verify my account". During a time where internet fraud is rampant I would strongly caution against using this service.

28 July 2021
Unprompted review
Systweak Software logo

Reply from Systweak Software

Dear Jared,

Our sincere apologies for the inconvenience you have experienced.

Please note that when an order for any product is successfully placed with us, a confirmation e-mail is immediately sent to the customer with the product purchase details along with the download link and registration information etc. It may be possible that our email landed in your spam/junk folder, hence you may have missed it.

We also received an email from you, after which we have instantly provided you the license key to register the product.

With regards to the support number (1-724-517-4020) you mentioned, please note this number does not belong to us. In fact, if you search this number online, you will see it is a scam call center which impersonates reputed companies like ours, AVG, Malwarebytes and more. We do not have any telephonic support, so please be assured we have not asked you for a remote session. The number you called is fraudulent. Please do not fall for such scams.

Since you do not wish to continue further with the product, we have provided you with a complete refund.

If you still need any further assistance, we request you to please contact us at support@systweak.com; we will be glad to assist you.

Best Regards
Systweak Software

Rated 1 out of 5 stars

Poor service

No email with license key received (not in spam filter) - offered free software link nowhere to be found

18 June 2021
Unprompted review
Systweak Software logo

Reply from Systweak Software

Dear Peter
Our sincere apologies for the inconvenience you have experienced.
Please note that we have already provided you with a license key on 18th June 2021 to register the product, along with the pre-registered downlink link for the free product.
We hope that you are now able to use the products without any problems.
However, if you need any further assistance, then we request you to please contact us at support@systweak.com.
We will be glad to assist you.
Regards
Systweak Software

Rated 5 out of 5 stars

I used Photos Recovery software & it works brilliantly!

I used Photos Recovery software. It works quite fast and all my lost pictures were restored in no time. I was surprised to see the images which I lost a long time back. I thought I would never be able to see those pics again but all thanks to this tool. Will recommend it to Windows users!

18 June 2021
Unprompted review
Rated 5 out of 5 stars

Was Able To Update Network Driver Successfully

I needed to update my network driver and was looking for an application. Smart Driver Care not only helped me update my network driver but even helped me backup my exiating driver as well. Moreover, the interface is simple and easy to work with.

17 June 2021
Unprompted review
Rated 5 out of 5 stars

Refund Not received after 14 days: received the refund with edit

I have got refund from systweak software
I thank you systweak for keeping the promise

And I appreciate their valuable time. I will think of using your systwilk software product again. In future.

Edited date :19/06/2021
i have received refund of my money Rs.1535.00, i thank you the systweak team for reaching their promise, now i can trust systweak for any further purchase of my like, i also thank trust pilot,

my previous review as below::::
I purchased Advance Driver updater and purchased it for RS 1534.00 Indian Rupees.
I applied for refunds same day.

On 2 June 16 I applied For refund but I haven't got refund after 14 days.

No reply of My mail.
Systweak has not given any reply.

The service is very poor.

Also without any OTP from bank my money was deducted by directly inputting credit card number and CVV.

What's this I can't understand.

Please refund My money.

Order Number: 22289975

Date 2/6/21

15 June 2021
Unprompted review
Systweak Software logo

Reply from Systweak Software

Dear Nimbark

My sincere apologies for the inconvenience you have experienced.

We understand how important it is to have the issue resolved as soon as possible, therefore first of all we have provided you with a complete refund.

Moreover, please note that we have replied to your email that you have sent on 2nd June, and addressed the concerns you have with our product. However, it seems that you haven't received our email.

We have again responded to your email that you have sent us on 16th June and provide you all the details regarding your refund.

If you still have any queries or need further assistance then please reach out to us at support@systweak.com. We will be happy to assist you.

Regards

Systweak Software

Rated 5 out of 5 stars

Easy to use

I am using Advanced Driver Updater and I am quite happy with the results. It is a very user-friendly driver updater software which is fully compatible with Windows. Thank you Systweak Software for this amazing software.

20 May 2021
Unprompted review
Rated 5 out of 5 stars

Using Systweak Antivirus for my PC

Using Systweak Antivirus for my PC
I am using windows 10 from last 4 years and using some other company antivirus but every time facing issues like extra usages of memory, lots of time to update the database and many more. But this antivirus is amazing and lightweight. Thanks for making amazing antivirus and price is also so cheap.

19 May 2021
Unprompted review
Rated 5 out of 5 stars

Great software and Better Service

I've purchased an Advanced System Protector last month. It was able to repair infected files and remove the Potentially unwanted program/Malware/Trojan that was ignored by the Window's Defender, Avast Norton's, and McAfee antivirus software.

18 May 2021
Unprompted review
Rated 1 out of 5 stars

Fake software

Fake software, don't trust it!
Before install, it said is free, after installation and scanning, it says need to activate and the cost so expensive... Wow, such a fake application.

17 May 2021
Unprompted review
Systweak Software logo

Reply from Systweak Software

Dear User
Our sincere apologies for the inconvenience you have experienced.
Please note that we do not make false promises to promote our products.
Therefore, for better assistance, we request you to contact us at support@systweak.com with details of the product with which you have faced the problem.
Once I have this information I will be in a better position to provide you the resolution.
Looking forward to hearing from you soon.
Regards
Systweak Software

Rated 1 out of 5 stars

Bad, not free as it says it is.

Bruh, it literary said it's free, and it will *guarantee* to update all drives FREE, but when I get in, get a scan, then try to update, BOOM, and it tells me you need to PAY to update them.
GARBAGE.
At least do what you say you do, or then just don't do say you do it when you don't do it.

26 April 2021
Unprompted review
Systweak Software logo

Reply from Systweak Software

Dear User
Our sincere apologies for the inconvenience you have experienced.
Please note that we do not make false promises to promote our products.
Therefore, we request you to please contact us at support@systweak.com with details of the product with which you have faced the problem.
Looking forward to hearing from you soon.
Regards
Systweak Software

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