John Baker very professional, friendly and his attention to detail was second to none, as he spotted a few things we didn't even notice. Cleaned up as he went along and place floor protection down whi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
John Baker called in this afternoon from Symphony Kitchens. All I can say is John's attention to detail and fine tuning to his satisfaction was second to none ! He was only here to fix a couple... See more
Company replied
What an excellent experience I’ve just received from the customer support technician, John Barker, who visited my property today. John was extremely friendly and engaging. Instantly identified the... See more
Company replied
I would highly recommend Chris from Symphony Kitchens. He arrived on time to fit a new fridge freezer door. Whilst here I pointed out an issue with an out of alignment cupboard, which, without hesit... See more
Company replied
Company details
Information provided by various external sources
Symphony Group are experts in fitted kitchens, bedrooms and bathrooms. We are the UK’s largest private manufacturer of fitted kitchen, fitted bedroom and fitted bathroom furniture. Our customers include housing developers, social housing providers, independent retailers and merchants. If you are a homeowner and have a question or query about a Symphony kitchen, bedroom or bathroom you have in your new home or have bought from a retailer, you should contact your housebuilder or retailer in the first instance, or you can contact us via email at enquiries@symphony-group.co.uk (please include your plot number, site name, developer or retailer name and your full address and contact information so that we can identify you as quickly as possible). You can also find useful information and contacts at our homeowner portal https://my.symphony-group.co.uk
Contact info
Pen Hill Estate, Park Spring Road, S72 7EZ, Barnsley, United Kingdom
- 01226 446000
- enquiries@symphony-group.co.uk
- www.symphony-group.co.uk
4.8
Excellent
2K reviews
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Replied to 100% of negative reviews
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The fitter from Symphony John came out…
The fitter from Symphony John came out today to rectify a poor fitting trim . All sorted quickly to my satisfaction, excellent work .
13 February 2026
Unprompted review
Reply from Symphony Group
Hi Bryan
Thanks very much for your 5 star review. Would you mind letting us know John's surname or your own surname so we can identify the job and pass on your compliments?
Regards
Mick
Great service
Impeccable customer service from technician Micheal Sutton today. I would highly recommend him. Micheal Sutton's workmanship was excellent, his manner warm and friendly. Thank you Symphony
Melanie Drew
12 February 2026
Unprompted review
Reply from Symphony Group
Hi Katie
Thanks very much for your 5 star review, it's great to hear that Michael was so helpful and we'll happily pass on your thanks.
Regards
Mick
Great service
Brett came to replace an upstand in our kitchen. He was professional, timely and experienced.
He ensured everything was tidy and completed to a really good standard.
Thank you so much Brett!:)
12 February 2026
Unprompted review
Reply from Symphony Group
Hi Robert
Many thanks for your 5 star review, it's great to hear that Brett was so helpful and we'll be delighted to pass on your thanks to him.
Regards
Mick
Reply from Symphony Group
Hi Colin
Many thanks for your 5 star review, we'll let Chris and Colin know that you were so pleased with their work.
Regards
Mick
Michael Sutton Great service today
Great service today, From Michael Sutton.
Very helpful with everything and knows his stuff. Took him minutes to sort everything out can’t fault him.
12 February 2026
Unprompted review
Reply from Symphony Group
Hi John
Many thanks for your 5 star review, it's great to hear that Michael was so helpful and we'll be delighted to pass on your positive feedback.
Regards
Mick
Great service from Michael Sutton
Michael Sutton came today to rectify an issue made by our new build builders and did a brilliant job and even took the time to explain to me why the issue had happened.
12 February 2026
Unprompted review
Reply from Symphony Group
Hi Jo
Many thanks for your 5 star review, it's great to hear that Michael was so professional and we'll happily let him know that you were so pleased with him.
Regards
Mick
John B worktops 🌟🌟🌟🌟🌟
John B replaced all the worktops in my new build kitchen and was lovely. He went above & beyond to make my space not only look lovely but also safe for my family. He was friendly, thoughtful, meticulous & cleaned up the kitchen once everything was fitted. Thankyou so much.
10 February 2026
Unprompted review
Reply from Symphony Group
Hi Jules
Many thanks for your 5 star review, we're delighted to hear that John was so helpful and we'll pass on your thanks to him with pleasure.
Regards
Mick
Mick Sacre
Very polite and sussed the problems out .
Took his time to evaluate the issues.
11 February 2026
Unprompted review
Reply from Symphony Group
Hi Susan
Many thanks for your 5 star review, it's great to hear that Mick was so helpful and we'll be delighted to let him know that you were so pleased with him.
Regards
Mick
Oven Adjustment
The technician Brett visited today to carry out adjustments to our oven install. Pleased with his work and a great friendly guy.
10 February 2026
Unprompted review
Reply from Symphony Group
Hi Pete
Many thanks for your 5 star review, it's great to hear that Brett was so helpful and we'll let him know how pleased you were with him.
Regards
Mick
Repair to drawer unit.
We bought a new build but found the drawer unit was damaged also obe door. He arrived at correct time, very polite, took his shoes off before inspecting where he was working. Then covered all my hall and kitchen with dust sheets. He carried out the work very professionally and showed me everything that he had done. Left everywhere neat and tidy.
10 February 2026
Unprompted review
Reply from Symphony Group
Hi Ms Carson
Thank you very much for your 5 star review, it's great to hear that our technician was so professional and that everything was was resolved to your satisfaction.
Regards
Mick
Excellent work
Excellent work. Tom H was well mannered and helpful with another issue we had.
9 February 2026
Unprompted review
Reply from Symphony Group
Hi Ben
Many thanks for your 5 star review, we'd be grateful if you would edit the review to include the name of the technician who attended so that we can pass on your positive feedback.
Regards
Mick
Symphony kitchens
Had Michael Sutton come to my house to change a coloured cabinet out as the one I wanted got mixed up on an order from for my new build.
Michael was very polite, calm and helpful and respectful of my property. Had a nice chat whilst the work was done and left everything looking great and clean.
Very impressed with the service overall
12 January 2026
Unprompted review
Reply from Symphony Group
Hi Ian
Many thanks for your 5 star review, we're delighted to hear that Michael was so professional and we'll let him know how pleased you were with the work he carried out.
Regards
Mick
Arrived on time
Arrived on time. Technician Ashley was very helpful and knowledgeable..
Sorted problem out and more.
9 February 2026
Unprompted review
Reply from Symphony Group
Hi Customer
Many thanks for your 5 star review, we're very happy to hear that Ashley was so professional and we'll pass on your positive feedback to him.
Regards
Mick
Professional workmanship and Friendly
Friendly, Respectful, listened to what I had to say. Kept asking if I was happy with work
Cleaned up after working and very professional knew what he was doing
Mick Sacre
Thanks Mick
9 February 2026
Unprompted review
Reply from Symphony Group
Hi Margaret
Many thanks for your 5 star review, we're delighted to hear that you received such great service from Mick and we'll happily pass on your thanks to him.
Regards
Mick
I was told that someone would be in…
I was told that someone would be in contact but after a working week nothing has happened
My laminate top is just not fit for purpose
Jacquelinecory
11 December 2025
Unprompted review
Reply from Symphony Group
Hi Jacqueline
Thank you for your review, we've passed your comments to our Customer Care team.
Regards
Mick
CQ374921
excellent service…
Keeley provided an excellent service via email. Sent out parts quickly and kept me informed
6 February 2026
Unprompted review
Reply from Symphony Group
Hi Laura
Many thanks for your 5 star review, it's great to hear that Keeley in our Additional Units team was so helpful and we'll happily pass on your compliments to her.
Regards
Mick
Mick Sacre
Mick Sacre - ver nice man. My dog Floki loved him !
Mick was polite and professional and finally sorted out a warped kitchen door which had been problematic!
6 February 2026
Unprompted review
Reply from Symphony Group
Hi Kathy (and Floki)
Many thanks for your 5 star review, it's great to hear that Mick was so helpful and we'll let him know that you we're both delighted with him!
Regards
Mick
Michael Sutton and Dave Oaks did a…
Michael Sutton and Dave Oaks did a fabulous job with our kitchen installation. They were very friendly, professional, and highly skilled. Highly recommended. Thank you again for your help!
6 February 2026
Unprompted review
Reply from Symphony Group
Hi Mrs Conway
Many thanks for your 5 star review, we're delighted to hear that Michael and Dave looked after you so well and we'll happily pass on your thanks to them.
Regards
Mick
The problem was solved very quickly by…
The problem was solved very quickly by the technician (Breh). He was very polite and attentive, helpful with options.
6 February 2026
Unprompted review
Reply from Symphony Group
Hi Orham
Thank you very much for your 5 star review, we're very pleased to hear that you received fantastic customer care and we'll happily pass on your compliments.
Regards
Mick
Home visit
Morley attended my home to make a repair to a kitchen unit. He was tidy, professional and very polite. Would highly recommend him
5 February 2026
Unprompted review
Reply from Symphony Group
Hi Claire
Thanks very much for your 5 star review, it's great to hear that Morley provided such super customer care and we'll let him know how impressed you were with him.
Regards
Mick
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