My neighbor purchased the 75” Sylvox outdoor Google TV and recommended it for my home. I was concerned because my backyard reno wasn’t complete and I feared that any malfunction may not be covered be... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Sylvox is a world leading full-scene TV brand. Our TVs allow users to enjoy the best viewing experience in various scenarios such as bathrooms, kitchens, outdoors, and RVs.
Contact info
United States
- service@sylvoxtv.com
- www.sylvoxtv.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Customer Service!
I ordered a Sylvox outdoor TV through their website and when it got to me, it had a defect and would not turn off. Sylvox put me in contact with customer service and they immediately began trouble shooting. After a very short time, Sylvox made the decision to replace the TV and it was immediately shipped to me. The new TV worked perfectly and we were able to enjoy it fully throughout the holidays. Thank you, Sylvox for the excellent customer service!
TV review
The TV came in quickly and It works perfectly. This company is great and very helpful. I have no complaints and run into no issues with this TV. I recommend!
Will not back their product
We bought this full sun television for tailgating. When in “full sun” on a 75 degree it gets black blobs that prevent you from watching. I communicated several times directly with SYLVOX as instructed by Amazon. I was told to take it out of the sun until it cooled or rig a make shift awning over it! Neither acceptable for an $1800 tailgate tv. SYLVOX won’t take it back as I purchased it on Amazon and Amazon won’t take it back as it is past the 30 days as I’ve been dealing with SYLVOX for weeks.

Reply from Sylvox
I bought a Sylvox 15.6" Smart Under…
I bought a Sylvox 15.6" Smart Under Cabinet TV for my kitchen and I absolutely LOVE it! I use it every single day. I did have to chat with Sunny from customer service and Sunny was WONDERFUL. Very polite and provided great customer service and helped me resolve my small issue I had ran into. Couldn't ask for a better tv or better customer service!
Outstanding Service
They addressed my question quickly and supplied me with the information I needed. Great customer service.
THE PERFECT FIT
After extensive research into outdoor rated TV's, I decided that a Sylvox 65" TV was going to be the perfect solution for out new outdoor patio. I love the warranty guarantees and the excellent customer service I received in my research with Sunny. It is now installed and I am very impressed with the brilliant color and sharpness the Sylvox TV is providing me. I have already recommended this outdoor rated TV to many of my friends who were also impressed with the picture quality.
The Sylvox outdoor TV is not only…
The Sylvox outdoor TV is not only stylish but also powerful. Whether it's sunny or cloudy, the image remains sharp, and the sound is strong enough for outdoor use.
I recently had some issues with my…
I recently had some issues with my Sylvox TV, but their customer service team handled it quickly and professionally. The whole process was resolved in under 24 hours, which has made me trust the Sylvox brand even more.
The Perfect RV TV Choice
I bought the Sylvox RV TV during Black Friday, and the picture quality is crystal clear - perfect for RV use. Even while on the move, the TV's stability is excellent. Snagging it during the sale was such a fantastic deal!
I encountered a minor issue with my…
I encountered a minor issue with my Sylvox TV, but they responded incredibly fast. The problem was resolved promptly, and I'm really satisfied with Sylvox's products and service.
I snagged the Sylvox outdoor TV on…
I snagged the Sylvox outdoor TV on Black Friday, and it's even better than I expected! It was easy to set up and the picture and sound are amazing. I'm really happy with it!
I got the Sylvox outdoor TV for family…
I got the Sylvox outdoor TV for family get-togethers and movie nights. The picture and sound quality are crystal clear, I can see it outside - the sunlight doesn't affect it at all! My friends and family love it!
Easy to Set Up
This Sylvox outdoor TV is a powerhouse, incredibly durable and perfect for any weather. Setting it up was a breeze without needing professional help. Connecting to Wi-Fi was straightforward, making streaming outdoors seamless and enjoyable.
I'm very pleased with my Sylvox outdoor…
I'm very pleased with my Sylvox outdoor TV. The sound and picture quality have exceeded my expectations. The only downside is the slow response of the remote control, which I hope will be improved soon.
I'm thrilled with my Sylvox outdoor TV
I'm thrilled with my Sylvox outdoor TV! It's both stylish and powerful, blending perfectly with modern outdoor decor. The picture quality is stunning, whether I'm watching during the day or at night.
I installed a Slyvox outdoor TV in my…
I installed a Slyvox outdoor TV in my backyard, and it's been amazing! The picture quality is crystal clear even in direct sunlight. Its waterproof and weather-resistant design makes it perfect for outdoor use- great for family gatherings or outdoor movie nights.
I ordered a Deck Pro TV from Sylvox
I ordered a Deck Pro TV from Sylvox. The original TV I received had some issues with picture quality. Sylvox stepped up on a big way and sent a replacement and their customer service was amazing. I am very happy with my new Deck Pro 65" TV.
Don’t buy anything from this sh*t company
If there was an option to give no stars I would but there not so they get one I am extremely a polled how this company dose there customer sarvice they told me my tv was out of stock and when I checked there website it was still in stock and when I went to go email them they kept and ignoring me

Reply from Sylvox
Great customer service
Revised review -
I purchased a 55’ TV plus soundbar and installation. The company was in touch with me the whole time about when to schedule the installation and who to expect. Unfortunately, My first TV did not function properly. Sunny at Customer service immediately sent me a replacement TV and a label to send the old TV back. The second TV arrived and again we scheduled installation pretty quickly after its arrival. Unfortunately, when we unpacked the second TV it had been damaged in transit. As you might imagine I was disappointed, but Sunny at customer service again was very responsive and sent me a replacement TV. My third TV arrived and within a week installation was scheduled again. This time the TV works and has a great picture. The whole process has taken a few weeks, but customer service has been very helpful. I am looking forward to using our TV in the spring!
The TV is really nice quality and great customer service
The TV is really nice quality. I had to contact customer service twice, as I needed some assistance and they were more than helpful. The responded immediately and then followed up to make sure that I was satisfied.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







