Swimsuits For All Reviews 

I placed an order June 28. Its now July 27. Still no swimsuit. I've had to place a second order. The first order still has not been refunded. I have been lied to, hung up on and put on hold indefinitely. The MISTAKE WAS THEIRS, yet ive had to do all of the legwork, pay twice, ive spent over 20 hrs on the phone. To STILL NOT HAVE A SUIT. I have received the worst customer service from this company ever. As a call center agent myself I understand the limitations and policy restrictions the agent must adhere to. But to be told there is no manager.. numerous times. Lied to about get shipping for free. They say whatever they want and I have no recourse of action to dispute it. But as a consumer. I remembered I do have the final vote. Unsubscribe delete, never order again. From this company of fools. I WOULD GIVE 0 STAR IF I COULD.

BEWARE!!! I ordered swimsuit bottoms, and they arrived 4 sizes too big. I had to go through the inconveneince of mailing them back. It took a month to receive refund. I emailed and called 8+ times. Each time I was told my refund had been processed and it was a PayPal issue. Not true! Today I had PayPal and Swimsuits For All on a conference call and Swimsuits For All made an error on the refund --- what a time-consuming, frustrating experience!!!!! Never again!

I bought a bikini top and after one time of wearing the “bone” support came out and was jabbing me in my side. They said they could not refund it since it has been worn and would not send me a new one. I only wore it one time!! And they are not cheap!

I attempted to place an order and I received a declined message and to contact my bank. I checked my bank account and, low and behold, there is a pending transaction for their DECLINED transaction. I received no purchase notification from SFA. I called the company and Linda the rep said that "Eloquii/swim4al 888-241-796/nj" (as it appears on my bank tx) was a different company and not a SFA purchase. She transferred me to their accounts department where they could not find the pending purchase. I was referred to a wrong number. I started a claim with my bank. Then I called SFA to confirm if an old SFA e-Gift card was still valid.

I spoke with a Customer Service Rep who found the e-Gift card and he stated it would need to be re-activated (3-5 business days) because of how old the card was. No problem

My one star experience is a result of:
1. The DECLINED transaction appearing on my bank transaction as Pending
2. The reps lack of knowledge for the company(ies) she works with.
3. Inefficient and frustrating process for locating an order. SOLUTION: Tell, not ask, the rep to look up your account by your UNIQUE email address. They will ask you for your name and zip code, which can be common information across may customer accounts. Trust me, it will save you a lot of frustration if you have to repeat your name and zip code to multiple customer service reps.

I ordered FOUR bikinis for my vacation, I typically order from this company every 2-3 years. The VERY FIRST time I wore each top, the seam split (size 10) on the bikini top where the side boning is sewn in. I could not wear any of the tops because the plastic stabs into my breast. Very disappointed in the quality. Something has changed with this company, I won't be ordering from them anymore.

I ordered a bathing suit in my actual size, and it was completely different from what was described, and the sizing was way off. Almost two sizes too small. My total order was $61, including a $15 non-refundable shipping and handling fee. I purchased through PayPal.com Pay in 4. When I returned the item, Swimsuits for All, of course, kept the $15 and then took an additional $10 for the return, so they only refunded PayPal a total of $47. This means they essentially kept $25 of my entire purchase. PayPal deducted the remaining balance on my pay in 4 because they paid a total of $61 to Swimsuits for All, so this means I only received $19 back for my return. This is a scam and disgusting to sell swimsuits not made as described, and two sizes smaller than what was purchased. To then keep $25 when the item is received, not nearly as described or reasonably expected, is such a scandalous way to run a dishonorable business. I would never recommend this website to anyone unless you're willing to risk (which is high based on inaccurate descriptions and sizes) losing a good chunk of what you actually paid for. I would've gotten more if I had just sold it on a marketplace!

I was about ready to go to bed, when an unauthorized charge popped up on my phone for swimsuits for all. I haven't purchased anything recently. I bought one swimsuit a month or two ago but not recently. I contacted them immediately and they said I "signed up for the monthly membership" I NEVER SIGNED UP FOR THE MONTHLY MEMBERSHIP AND MY PURCHASE WAS DONE OVER THE PHONE BY AN EMPLOYEE!
THEY ARE STEALING PEOPLE'S MONEY.
I want my card details eliminated from this company! What an absolute invasion of privacy and fraud.

If there were negative numbers it would be a -5 ---. Do not fall victim to this company! My one and only order was for a tankini swim top. I ordered and specified delivery to our family vacation home. The confirmation was perfect, right address-right zip code...Great! Well when I called to let them know it had not arrived (and I paid the shipping), they confirmed it was shipped to the correct street address---but to my hometown! In total disregard of the confirmation! The street doesn't exist in the town I live in so the DHL package had been sent to the USPS for delivery. Swimsuits for All verified their mistake but WOULD NOT DO ANYTHING ABOUT IT. Even after I filed a case with USPS and emailed them proof that because of the 'way' it was shipped, they had no choice but to DISCARD the package. It did not even get 'returned to sender' because of the cheap shipping method they used. I had two different one hour sessions with their customer service (which should be renamed their APOLOGY SERVICE, because that's all you get)...with the idea that the only way I could get a refund would be for me to complete their affadavit and return it then they might give me a credit/refund. WHAT??? Thank God I used PayPal and received a refund after their Resolution Dept. got ahold of the ordeal. What a piss poor excuse of a company. Prices may be great, Swimsuits may be OK, but their customer service is the absolute WORST!

Horrible. Tried to order replacement bottoms for a 2 piece for $38.48. The transaction sat as pending for 6 days, which also tied up that amount in funds. On the seventh day I was billed AGAIN. This time for $38.49. Note the 1 cent increase. Since the pending was for $38.48, of course, my card (I use a prepaid card for all online shopping) thought the $38.49 was a new purchase. I only had enough on the card to cover $40 but again, it was seeing it as a different transaction. My first instinct was to just add another $40. But then I realized if I did they would likely double dip and take funds at both transactions, even though I had only authorized one purchase. Sneaky. So I contacted my card administrator and they cancelled the transaction and unlocked my funds, which I promptly moved to my savings…just in case. That was Friday. Today, Sunday? They have billed me 4 additional times. I blocked them. Will find what I need elsewhere!

Crooks! I ordered a swimsuit using their suggested sizing guide which was quite inaccurate. Soon I received an email stating I had left something in my cart. The swimsuit was there so I ordered it again. The same thing thing happened two days later. Then they sent me 3 swimsuits. They didn't fit so I returned them according to their procedure and ordered one that would fit. Now charged for 4 swimsuits and returned 3 of them. They only acknowledged receiving 2 swimsuits and refunded me a small percentage of what I paid for two. I called and they said they would soon refund me for the other two. They did not. They wouldn't address why the sent me emails indicating that the orders didn't go through. Never buy from these crooks!

I will never order from them again. Horrible customer service. Paid $29.97 for delivery in 2 - 3 business days and it will be a week or more before I receive it. They argue with you and will not credit your account for the shipping. Forget about returning anything. They help you even less. I should have read the reviews. They used to be a great company. I will NEVER order from them again!

Great selection. Returns are a scam! If you return an item, credit is given for the purchase, not the shipping charges. THEN if you reorder the same item in a different size or color, and it's on sale, you will not be able to buy it at the sale price. SO... if you bought it at the sale price, credit given less shipping, then you have to buy it at full price.

This company is awful. They only give gift cards, no credits. However, they repeatedly tell you they will refund. Even speaking with a supervisor after being on the call for 25 minutes waiting for the customer service representative to “look up” my account, put me in hold multiple times, asking me every detail of my name, address, phone number, order number, finally fed up I ask for a supervisor who says they will refund by sending me a check within 48 hours. THEN, 2 days later I receive a voicemail telling me they only issue gift cards! OH THEY WILL BE HEARING FROM ME ON MONDAY MORNING! WORST COMPANY EVER!

Tried to purchase a couple of swum suits. While doing the transaction. A "spin the wheel" came up so I did the wheel and it hit 25% off however when putting in the payment information the 25% disappeared. I've contacted the company and ask for help and how to get the 25% off and they say there is nothing they can do so don't get scammed by this gimmick. Then I got a rewards email for free shipping which didn't work either and the customer service person was very snippy when I again asked for help. THEIR WEBSITE AND CUSTOMER SERVICE ARE TERRIBLE AND THEY TREAT THEIR CUSTOMERS TERRIBLE. WISH I HADN'T ORDERED ANYTHING FRON THEM.

Original order: fit was completely wrong despite using their fit guide. Paid $17 to return. Tried to reorder based on my normal size with plenty of time before my trip. Second order never arrived. Cost me $70 extra in restocking and shipping fees, and still didn’t get a suit for my trip. Huge hassle, no bathing suits ever arrived, now out $70 bucks and a couple hours of my time for nothing at all.

I purchased a swimsuit ,when I received the tag said size 14 but it was a size 10 .I called customer service to get an exchange,they wanted to charge me a restocking fee and I couldn't get an exchange because I purchased it thru pay pal
I've ordered several swimsuits in the past,but after this I'll go elsewhere.

I ordered a bathing suit in Feb, package was lost. Was told shipping will be free and expedited and discount the cost of suit. 2nd package was lost. Called again for refund and reorder suit, spoke with supervisor. Got at same discounted rate and shipping expedited. Received the suit and they sent the wrong suit. Called AGAIN, for refund and sent the other suit back. Reordered the suit i wanted was told will get at discounted price and free shipping plus expedited shipping. Checked my account this morning and they charged me for the shipping and will not refund me until i receive the new suit. Also was told i should have in 7 days. yet they charged me for expedited shipping???!!! Everyone i talk to including 3 supervisors were nothing but rude and talked over me while trying to explain the situation. Its a shame because i have probably ordered over 7 swimsuits and love them, but am so turned off now from the level of service and response i have received. Would not recommend them to anyone.

If I could give 0 stars I would. I purchased a few items and somehow ended up paying for a monthly membership that I did not sign up for. I went to cancel the membership and get a refund. Then the next morning I woke up to texts and emails for random places around the country where my email and info had been used. What's even weirder is that it wasn't even for regular mailing lists. It was for inquiries about cars at dealerships, a Zillow agent program, a clinical trial in Florida. If it wasn't so annoying, it would be funny. I know that it was someone at Swimsuits for All that did it because my last name was spelled incorrectly on my profile and for all of the random inquiries it was misspelled exactly the same way. I don't know if this was a rogue person who just wanted to be a jerk or if this has happened to other people.

I've ordered from Swimsuits for all before, everything was fine. NO problems with my merchandise. THIS TIME, I ordered a size larger in a tankini top that I already have. The one I received has poor stiching,the left shoulder strap is sewn so there is puckering, VERY obvious in that it carries to the neckline. I want to return it and get a replacment (the same item). I also have a swim skirt that's too short and I am returning that, but that's not the problem.

I've sent photos of the tankini problem but NO ONE will acknowledge it and guarantee that I won't have to pay a 10.99 RESTOCKING FEE for a defective item! I've called, emailed, NO ONE WILL ADDRESS the problem. So what do I do? it's nuts. NEVER AGAIN. I don't want to pay shipping or a restocking fee for the DEFECTIVE tankini top!

Returned items 3 times via customer service- each time the item came it was incorrect. Horrible! Never got what I wanted.