Swanson Vitamins Reviews 

46,301
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 7,070 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products and their reasonable, often best, prices. People find the overall user experience and ordering process easy, straightforward, and efficient. Many appreciate the updated website, describing it as clean, modern, and user-friendly, which simplifies finding items and managing past orders. However, some customers experienced issues with order fulfillment, including unexpected shipping charges or significant delays in receiving their products. A few other people also felt that the website could be problematic, with instances of it being "wonky," carts resetting, or requiring multiple login attempts, sometimes leading them to order elsewhere.

What people talk about most

Product

Clients share positive opinions on product quality, selection, and affordability, with many trusting the... See more

Order

Customers had ambiguous experiences with order fulfillment, with many praising the ease of ordering, timely... See more

Price

Customers consistently note positive experiences with price, often highlighting affordable and reasonable... See more

Website

Consumers find the website experience to be ambiguous, with many reporting it as easy to use and navigate,... See more

User experience

Users describe positive interactions with user experience, consistently praising the website as easy to use,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the products. Have used for several years. The Website was a bit "wonky" this time. My order was over $200. At $50, free shipping applies. The system indicated I would get free shipping and whe... See more

Rated 4 out of 5 stars

I like the variety of options, though finding what I want can be time consuming. I like the prices. One thing I would change is to have the option to buy different supplements containing the same nu... See more

Rated 4 out of 5 stars

Was easy to find what I needed. Order was submitted easily. In the past there's been issues with that. Took quite awhile to arrive (2 weeks from ordering) but Swanson can't be held responsible for... See more

Rated 4 out of 5 stars

All my supplements arrived and on time except one. It wasn't charge, so that good, yet I really needed it. The prices were mostly reasonable and it was convenient to not have to go from shop to shop... See more


Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service
  3. Food Products Supplier

About Swanson Vitamins

Written by the company

Swanson’s History

Swanson Vitamins first started offering quality supplements in 1969 in Fargo, North Dakota, as a way to help others enjoy their favorite activities longer with simple, science-backed ingredients like vitamin E—one of its first products. Today Swanson is still in Fargo, although the company is privately held by Swander Pace Capital. But that hasn’t changed its commitment to customer service or long tradition of offering innovative and beneficial supplements designed to help everyone reach their health goals.

Swanson’s Mission

After more than five decades of serving its customers, Swanson remains committed to its mission of delivering world-class vitamins and supplements with uncompromising integrity. With in-house experts meticulously sourcing ingredients and developing science-backed formulas held to the highest quality standards, each product earns trust from health seekers from all around the world.

Swanson’s Reputation

Swanson is raising the universal standard for integrity in vitamins and supplements. From concept to capsule Swanson employs the strictest standards of purity and potency, putting its customers first by gathering honest reviews and implementing feedback from Trustpilot and other independent organizations to ensure the highest quality and best value in health and nutrition supplements.

Long before being mandated by the Food and Drug Administration (FDA), Swanson adhered to Good Manufacturing Practices (GMP) guidelines, earning registration as a GMP Facility by NSF International, the world’s leading authority on standards development and public safety.

Swanson’s reputation also includes community involvement, something which has been a large part of the company’s mission since its beginning. Swanson supports local and national charities through its Swanson Cares initiatives and works to better support healthier lives within its community by promoting a variety of enriching causes.

Swanson’s Offerings

Swanson offers a vast assortment of nutritional supplements, self-care products and even healthy items for home and pantry, all with a focus on quality and value. Science-backed ingredients expertly crafted and formulated to deliver the best benefits for body, mind and home are at the core of the Swanson lineup of products. These products are available in an array of specialty formulations, taking into consideration dietary and individual needs so that wellness can become a goal achievable by everybody. After all, vibrant health is a journey—on which Swanson is proud to support its customers every step of the way!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

46K reviews

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Replied to 100% of negative reviews

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4.3

All reviews

(46,301)

6,839 reviews in the last 12 months

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Rated 1 out of 5 stars

My order never arrived

My order never arrived. I placed my order on Apr 25. It was supposed to be delivered May 2. I ran out of the item I ordered on May 1, thinking my refill would be coming the next day, but it never came. By May 5 I had to buy a more expensive replacement locally. It is May 11 and it has not been delivered. Swanson did give me a full refund when I called to complain, but after this situation I am not sure I will order from Swanson again.

27 April 2026
Swanson Vitamins logo

Reply from Swanson Vitamins

Hello there,

I apologize for the delivery experience you had with your order. Rest assured, we are working with our carriers to ensure proper delivery going forward. Your feedback has been shared with our team for review.

I am glad you were assisted by our team, and a solution has been provided!

Take care,

Graham D.
Swanson Health Products

Rated 2 out of 5 stars

Not happy

Ordered 4/25. Still don't have my order. And more than half the stuff I normally order is out of stock

27 April 2026
Swanson Vitamins logo

Reply from Swanson Vitamins

Hello there,

I sincerely apologize! I know it can be frustrating when an order does not arrive when expected. Please reach out to our Customer Care team with any concerns, and we will provide a solution!

Your feedback has been shared with our team for review. Please watch for a follow-up email with more information on your order!

Take care!

Graham D.
Swanson Health Products

Rated 5 out of 5 stars

Quality and service

The products are of high quality the service is friendly and helpful and Swanson goes out of their way to make sure that your order is received as soon as possible

27 April 2026
Rated 3 out of 5 stars

No complaints about the product itself

No complaints about the product itself; however, the same product came from 2 different places!

27 April 2026
Swanson Vitamins logo

Reply from Swanson Vitamins

Hello there,

I apologize for the concern! Items may ship separately depending on the items purchased and the destination. Your feedback on the fulfillment has been shared with our team for review.

Take care,

Graham D.
Swanson Health Products

Rated 5 out of 5 stars

Swanson order

The fact that FedEx dropped the ball on shipping, Swanson customer care was fantastic on keeping up on it, reassuring me all the way.

24 April 2026
Rated 1 out of 5 stars

I ordered weeks ago and I still haven't…

I ordered weeks ago and I still haven't received the order. I would llike to request a refund since I have purchased what was originally ordered elsewhere.

27 April 2026
Swanson Vitamins logo

Reply from Swanson Vitamins

Hello there,

I sincerely apologize! I know it can be frustrating when an order does not arrive when expected. Please reach out to our Customer Care team with any concerns, and we will provide a solution!

Your feedback has been shared with our team for review. Please watch for a follow-up email with more information on your order!

Take care!

Graham D.
Swanson Health Products

Rated 1 out of 5 stars

I placed my order on 24 April

I placed my order on 24 April, and I still have not received it. This has never happened before and I certainly hope it will never happen again or I will not be ordering from Swanson drug.

27 April 2026
Swanson Vitamins logo

Reply from Swanson Vitamins

Hello there,

I sincerely apologize! I know it can be frustrating when an order does not arrive on time.

Your feedback has been shared with our team for review. Please watch for a follow-up email with more information and a solution!

Take care!

Graham D.
Swanson Health Products

Rated 5 out of 5 stars

Order SHP6900426 ordered April 25th is…

Order SHP6900426 ordered April 25th is still not here as of May 10th. I am out of product. Richard Nye

The company fixed the problem on the spot when I contacted them . Super customer service. FedEx was at fault.

25 April 2026
Swanson Vitamins logo

Reply from Swanson Vitamins

Hello there,

I sincerely apologize! I know it can be frustrating when an order does not arrive when expected. Please reach out to our Customer Care team with any concerns, and we will provide a solution!

Your feedback has been shared with our team for review. Please watch for a follow-up email with more information on your order!

Take care!

Graham D.
Swanson Health Products

Rated 1 out of 5 stars

Still have not rec'd my order

Still have not rec'd my order. Is lost in shipping in GA!

24 April 2026
Swanson Vitamins logo

Reply from Swanson Vitamins

Hello there,

I sincerely apologize! I know it can be frustrating when an order does not arrive when expected. Please reach out to our Customer Care team with any concerns, and we will provide a solution!

Your feedback has been shared with our team for review. Please watch for a follow-up email with more information on your order!

Take care!

Graham D.
Swanson Health Products

Rated 4 out of 5 stars

Was easy to find what I needed

Was easy to find what I needed.
Order was submitted easily. In the past there's been issues with that.
Took quite awhile to arrive (2 weeks from ordering) but Swanson can't be held responsible for FedEx.

27 April 2026
Rated 5 out of 5 stars

I had a genuine concern about delivery…

I had a genuine concern about delivery delays. For years I would order my supplements 10 days prior to running out and always received them within 5 days. Two out of the last three orders I had not received them 14 days out from the date of purchase forcing me to go without them. The representative replaced them in a timely manner.

24 April 2026

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