Swagbucks Reviews 

43,291
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 2,853 reviews, reviewers had a great experience with this company. Customers frequently praise the intuitive mobile platform, noting that it offers a fun and reliable way to earn extra money through various engaging tasks and daily polls. People enjoy the wide variety of available payout methods and find that redeeming gift cards or cash is a smooth and rewarding process. However, some people mentioned that they often get disqualified from surveys unexpectedly after spending significant time trying to complete them. Furthermore, some reviewers were not happy with unexpected account restrictions, payout frustrations, and difficulties trying to verify their personal details successfully.

What people talk about most

User experience

Customers had ambiguous experiences with user_experience, expressing a mix of high satisfaction and... See more

Website

Consumers find website experiences to be ambiguous, reflecting a wide range of differing opinions. Many... See more

Payment

Users describe ambiguous interactions with payment, as experiences vary significantly. On one hand, reviewers... See more

Application

Reviewers mention positive feedback about app navigation and performance, noting that the mobile application... See more

Product

People report ambiguous experiences with product, reflecting a split opinion among users. Some consumers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love Swagbucks , never had any issues with them. Even though I am not someone who consistently cashing out often,whenever I do it always go smooth until I’ve noticed my last cash redeemable points f... See more

Company replied

Rated 5 out of 5 stars

I have been with Swagbucks since about 2013 and have consistently been an active user of the platform ever since. They are honest, trustworthy and there are a lot of ways to earn points or 'SB's' that... See more

Company replied

Rated 5 out of 5 stars

Swagbucks is hands down the very best! It's very reliable, trustworthy, and fun to use too! I've been taking surveys with them for years and it's always totally worth it! Everything from their daily p... See more

Company replied

Rated 5 out of 5 stars

If we could get only surveys that work, not clicking on them only to be told already completed it previously. Making it easier to complete daily goal. Take trivia off daily goals cuz not all of us h... See more

Company replied


Company details

  1. Gift Shop
  2. Hobby Store

Written by the company

Get Free Gift Cards & Cash for the everyday things you do online. Shop online, Watch entertaining videos, Search the web, Answer surveys and find great deals to earn your points, called SB. Redeem your points for gift cards to your favorite retailers like Amazon and Walmart or get cash back from PayPal or Visa.

Have Fun Earning Rewards

Written by the company

Swagbucks is the leading digital rewards program
With almost $500 million awarded to members and 13 years of operating history, Swagbucks is the most popular digital rewards program. Have fun earning rewards with Swagbucks.com!

Contact info

4.0

Great

TrustScore 4 out of 5

43K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(43,291)

3,386 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This product is very useful please buy…

This product is very useful please buy the product

14 June 2026
Unprompted review
Swagbucks logo

Reply from Swagbucks

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Rated 5 out of 5 stars

My request for my Swagbucks was granted…

My request for my Swagbucks was granted in a timely manner.

6 June 2026
Swagbucks logo

Reply from Swagbucks

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Rated 1 out of 5 stars

Suspended account

Suddenly, my account was suspended for no reason, and customer service hasn't replied. I lost $19.
I see others have the same issue, so this is a scam!!

12 June 2026
Unprompted review
Rated 4 out of 5 stars

The good and the bad.

I have been using swagbucks for many years now and it is the best. The only problem I have is spending so much time answering questions for surveys then getting terminated. So discouraging.

6 June 2026
Swagbucks logo

Reply from Swagbucks

We’re really sorry to hear things didn’t go the way they should have. That’s definitely not the experience we want for our members. We appreciate you bringing this to our attention and would love the chance to look into it further. Please feel free to reach out through your activity ledger on our site or visit www.swagbucks.com/help — we’re here to help and want to make this right.

Rated 5 out of 5 stars

Swagbucks is hands down the very best

Swagbucks is hands down the very best! It's very reliable, trustworthy, and fun to use too! I've been taking surveys with them for years and it's always totally worth it! Everything from their daily polls, surveys, product testing, etc is so much fun! They always pay out on time, if an issue ever occurs just email or message them and they make it right very fast! Overall I give Swagbucks two great big thumbs way up and would definitely recommend them! If you're on the fence about joining them, don't be because they're fantastic!

6 June 2026
Swagbucks logo

Reply from Swagbucks

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Rated 5 out of 5 stars

Easy to understand

Easy to understand. Like taking surveys. Fun way to past time,

6 June 2026
Swagbucks logo

Reply from Swagbucks

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Rated 3 out of 5 stars

No where near as good as Swagbucks used…

No where near as good as Swagbucks used to be. Far fewer earning opportunities.

6 June 2026
Swagbucks logo

Reply from Swagbucks

We’re really sorry to hear things didn’t go the way they should have. That’s definitely not the experience we want for our members. We appreciate you bringing this to our attention and would love the chance to look into it further. Please feel free to reach out through your activity ledger on our site or visit www.swagbucks.com/help — we’re here to help and want to make this right.

Rated 5 out of 5 stars

Support is always helpful.

Support is always helpful.

6 June 2026
Swagbucks logo

Reply from Swagbucks

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Rated 5 out of 5 stars

Best ever

Best ever. Good rewards

6 June 2026
Swagbucks logo

Reply from Swagbucks

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Rated 4 out of 5 stars

it's s nice way to earn some extra…

it's s nice way to earn some extra money, but over the years it has become a lot more difficult to earn points

5 June 2026
Swagbucks logo

Reply from Swagbucks

We’re really sorry to hear things didn’t go the way they should have. That’s definitely not the experience we want for our members. We appreciate you bringing this to our attention and would love the chance to look into it further. Please feel free to reach out through your activity ledger on our site or visit www.swagbucks.com/help — we’re here to help and want to make this right.

Rated 5 out of 5 stars
Swagbucks logo

Reply from Swagbucks

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Rated 5 out of 5 stars

I love Swagbucks

I love Swagbucks

5 June 2026
Swagbucks logo

Reply from Swagbucks

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Rated 5 out of 5 stars

Surveys are interesting and rewards are…

Surveys are interesting and rewards are good

5 June 2026
Swagbucks logo

Reply from Swagbucks

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Rated 4 out of 5 stars

Amassing points faster.qualifying surveys recently.

More qualifying surveys recently.

5 June 2026
Swagbucks logo

Reply from Swagbucks

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Rated 5 out of 5 stars

It is good to earn money for students

It is good to earn money for students

13 June 2026
Unprompted review
Swagbucks logo

Reply from Swagbucks

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Rated 1 out of 5 stars

SCAM

SCAM! They lure people by promising cashback, but never pay - they reject your receipt without any explanation! They ignore all inquiries. And you have to ask BBB to intervene every time. If you're lucky to accumulate money to redeem they block your account under "you're not a real person".

8 June 2026
Unprompted review
Swagbucks logo

Reply from Swagbucks

We’re really sorry to hear things didn’t go the way they should have. That’s definitely not the experience we want for our members. We appreciate you bringing this to our attention and would love the chance to look into it further. Please feel free to reach out through your activity ledger on our site or visit www.swagbucks.com — we’re here to help and want to make this right.

Rated 5 out of 5 stars

Good application for get more money and…

Good application for get more money and fun to playing game.

12 June 2026
Unprompted review
Swagbucks logo

Reply from Swagbucks

Thank you for the kind review! We're so glad to hear you had a great experience — it really means a lot to us. We appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

An excellent app where one can earn and…

An excellent app where one can earn and learn. Thank you swagbucks app.

12 June 2026
Unprompted review
Swagbucks logo

Reply from Swagbucks

Thank you for the kind review! We're so glad to hear you had a great experience — it really means a lot to us. We appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

I like being a member of a community…

I like being a member of a community that offers rewards and having great game experiences. Swagbucks offers great rewards for completing interesting surveys as well as having daily quiz games that test ones trivial knowledge to the Xtreme. Accumulate more points for answering quiz questions as well as earning points throughout Swagbucks affiliated organisations when purchasing stuff. The facilitators are fun hip and friendly too.

4 June 2026
Swagbucks logo

Reply from Swagbucks

Thank you for the kind review! We're so glad to hear you had a great experience — it really means a lot to us. We appreciate you taking the time to share your feedback.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look