svbony.com Reviews 4

I bought one of their SV705c cameras in July 2024. The website says there is lifetime warranty. It failed after 18 months and SVBony stated “it’s ok, we give 2 year warranty” (?). However, they then said “it’s a planetary camera” suggesting it cannot be used for deep sky even while their marketing page says otherwise. They also agreed that the failure was sensor/ADC (I provided copious proof with files, pics and stats) but, to get it repaired, they said it would cost me a lot to send back to China (also, the fact is you don’t repair sensor/ADC faults, you replace the camera). I stated I wanted a replacement and they came back and said “£125 plus shipping” suggesting this was a good deal for an in warranty camera which failed in 18 months. They don’t have an honest warranty system, it’s like a subscription plan. Pay once at full price (£250) and then pay again 18 months later, then again once it fails in another 18 months….. Nice business if you can get it.

I've bought a canon lens to astro camera adapter from Svbony. It is impossible to focus with it, rendering my canon lenses useless for the purpose. I've asked Svbony several times to show me what I may do wrong or send me a return label. Svbony does neither but tells me I have to pay for the returnment myself (and thus recognizes that the adapter doesn't work). So they sell and keep the money for their useless products. Isn't that fraud?

The evri delivery took my parcel to the wrong place and sbvony expected me to go looking for it. Wasted 152pound
5 days ago I was told wait 2 days. Today they say another 2 days and are ignoring me save your money