While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
- Closed Circuit Television Store
- Electrical Repair Shop
- Electronic Spare Parts and Components Store
- Electronics Company
- Electronics Repair Shop
- Electronics Store
Information provided by various external sources
Svane Electronic ApS blev stiftet i 1983, med det formål at sælge sikkerhedsprodukter til det danske marked. SSI navnet kommer af Scandinavian Security Industry, men det er mest eksportmarkedet, der kender os under dette navn. Siden 1987 har vi solgt kvalitets adgangskontrol og tyverialarmer. Vi sælger til grossister, installatører og private, og bestræber os på at yde en høj service. I dag har vi hjemme på adressen Arildsvej 27 i Engesvang. I vores showroom på samme adresse, finder du et repræsentativt udvalg af vores produkter. Du er meget velkommen til at kigge forbi!
Contact info
Arildsvej 27, 7442, Engesvang, Denmark
- +4570253010
- kunde@svane-el.com
- www.svane-el.dk
4.9
Excellent
340 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Incredible Service
Incredible service, also given it was high summer and most companies are barely answering the phone. Michael used 15 minutes on the phone with me discussing and helping with my totally weird project. Easily 10 more than I deserved.
I love companies like this that merge old school service with cutting edge logistics. Everything I ordered arrived 32 hours later. Fantastic.
17 July 2022
Reply from Svane Electronic ApS
Hi David, thanks a lot for your review - I hope you got something woorking.
Super service
8 September 2021
The website showed a mix of currency…
The website showed a mix of currency units. When placing the order it was in Euro, but when the e-mail arrived, the amount was 6x higher due to currency conversion, but currency still showed Euro. The wrong amount was deducted from the credit card but refunded later. They didn't ship to the shipping address but to the invoice address. They forgot the company name on the shipping slip and the package got lost for several weeks. There is no notification e-mail about shipping and delivery. Poor communication ...
9 February 2021
Reply from Svane Electronic ApS
Hi Markus
Im sorry about the issues you had, we sadly have some current problems with our website at the time of your ordre (this is fixed now)
That also meant we had to handle your order manually, and in this case we sadly shipped to your invoice address instead of shipping address.
The ordre was shipped from is in DK 2021-01-11 14:00
And received at your invoice address in Germany by AO RALFE at 2021-01-14 12:10
We are really sorry of all the mistakes and issues on this order, this will definitely not happen again.
Good price and fast delivery
Good price and fast delivery - My order with Svane was entirely painless. Simple internet ordering process, good price and fast delivery.
6 January 2019
Unprompted review
Nem start med at handle med et …
Nem start med at handle med et professionelt firma deres hjemmeside er
fin og tak for den danske manual til produktet. 09.11.17
16 November 2017
Unprompted review
god service.
2 October 2017
Unprompted review
What is not to like!
God vejledning før købet, hurtig levering og produkter der spiller. What is not to like!
14 August 2017
Unprompted review
Super hurtig ekspedition
13 June 2017
Unprompted review
Fast and good delivery - no comments
20 March 2017
Unprompted review
Fin service og god support.
17 December 2015
Unprompted review
Reply from Svane Electronic ApS
Hej Michael
Tak for din flotte anmeldelse og fine stjerner :-) Husk at du altid er velkommen til at kigge forbi os på Arildsvej, hvis du skulle forvilde dig herned og har brug for at se nogle af tingene i et aktivt setup, inden du bestiller. Og du er naturligvis også altid velkommen til at ringe til os - vi sidder som altid klar ved telefonerne!
Med venlig hilsen
Malene
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.