Sussex Biltong Reviews 

120
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had tried bröet wars, peri peri biltong and Durham curry Biltong at a recent music festival and wow what a game changer. It was cut and portioned on the spot, and one of the vendors was South Africa... See more

Company replied

Rated 5 out of 5 stars

What started as a late-night craving for some beef jerky ended up with me researching who makes the best biltong in the UK, and Sussex Biltong kept popping up. My order arrived today and I wasn’t sure... See more

Company replied

Rated 5 out of 5 stars

The best place for biltong. I’ve regularly purchased in shop, and also ordered online - all experiences have been perfect. Staff are so so nice, biltong is exceptional, with an added bonus of flings a... See more

Company replied

Rated 5 out of 5 stars

Delicious biltong, and way too moreish. The cuts of meat used are very tender and flavourful, we love the Hoisin and Garlic and the seasoning is perfect, it is the best biltong I have found in the UK,... See more

Company replied

Company details

  1. Cold Cut Store
  2. Meat Products Supplier
  3. South African Restaurant

Written by the company

We make and sell top quality biltong, dry wors and boerewors as well as selling Southern African groceries for homesick ex-pats. Our biltong is made from premium grass-fed British and Irish beef and is always freshly sliced to order, never prepacked. We have physical shops in Sussex and offer free UK wide delivery for online orders over £25.00.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

120 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(120)

35 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Ordered on Thursday

Ordered on Thursday, delivered on Tuesday. No advice of delivery given, and stukkies very dry.

10 November 2025
Sussex Biltong logo

Reply from Sussex Biltong

Hi Roger, I am very sorry you weren't happy with your order. As a regular customer we value your business and want to keep you happy. We try to make sure that you get your biltong as fresh as possible so we don't send any orders on a Friday and have them sitting in the courier depot all weekend. This policy is shown on our website and as you placed your order at 20:47 on Thursday night, it was well after the 2:00pm cut off time for next day delivery. We sent the order first thing Monday to be with you on Tuesday. The courier notifications are sent automatically by DHL so perhaps they ended up in your Spam folder, please have a look. I am sorry if the stokkies were dryer than usual but hopefully they were OK, please let us know if not.

Rated 3 out of 5 stars

Split bag

Unfortunately the bag containing the biltong was split and it had emptied all within the envelope.

3 November 2025
Sussex Biltong logo

Reply from Sussex Biltong

We're really sorry that the bag split and we have sent a replacement for your order.

Rated 5 out of 5 stars

A wonderful shop!

Always visit the Uckfield shop in person... we love going there, so friendly and helpful, no pressure and we are allowed to just browse for AGES! Prices are reasonable especially given the very niche imported products. Thanks for creating such a welcoming environment 😊

31 October 2025
Unprompted review
Sussex Biltong logo

Reply from Sussex Biltong

Thanks for the review Sarah!

Rated 5 out of 5 stars

It was easy to order and delivery was…

It was easy to order and delivery was good. I bought this for someone else, who was originally from South Africa, he seems happy with the purchase.

6 October 2025
Sussex Biltong logo

Reply from Sussex Biltong

Thanks Isabel, we're glad you found it easy and your friend enjoyed it.

Rated 5 out of 5 stars

Arrived in 2 days

This company are like Amazon, they dont mess about, and the checkout process was easy. Order arrived Tues even though I ordered Sunday. Very happy and tasty Biltong!

12 October 2025
Unprompted review
Sussex Biltong logo

Reply from Sussex Biltong

Thanks Greg, we try our best always but sometimes the couriers are not our friends

Rated 5 out of 5 stars

Always fresh and so tasty

Ordered on a weekend then completely forgot I had ordered. Come Tuesday and was greeted by a parcel when I got home from work. The contents didn't last long because its just so tasty everytime. My go to place for biltong.

6 October 2025
Sussex Biltong logo

Reply from Sussex Biltong

Thanks for the feedback Josh!

Rated 5 out of 5 stars

I LOVE this company

I LOVE this company! The biltong is amazing and so nice you can choose the wetness/fattiness. They also deliver next day. Completely addicted! Also fabulous customer service too ❤️

1 September 2025
Sussex Biltong logo

Reply from Sussex Biltong

Thanks so much Louisa. Sorry for the delay on your latest order but hopefully it'll be with you before the weekend.

Rated 4 out of 5 stars

Biltong tastes good.

Biltong tastes good it would have tasted a lot better had it been delivered by the delivery company on the Thursday when it was meant to turn up and not on the Friday. I always have issues with the courier that they use. If you buy at Sussex Biltong the shop you will never have an issue. Craig and the team are great.

3 September 2025
Sussex Biltong logo

Reply from Sussex Biltong

I am sorry that there was a delay, we are in the process of signing on a new, hopefully better, courier.

Rated 5 out of 5 stars

Sussex Billtong has ticked all the…

Sussex Billtong has ticked all the boxes. Easy website to order, fast delivery but most of all great tasting biltong.

6 August 2025
Sussex Biltong logo

Reply from Sussex Biltong

Thanks Lynn, we try to do our best.

Rated 5 out of 5 stars

Fast and efficient delivery

Fast and efficient delivery, great tasting biltong

5 August 2025
Sussex Biltong logo

Reply from Sussex Biltong

Thanks Chris, it's this sort of review that keeps the team motivated.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look