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Suspicious Antwerp Reviews 

1,554
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 518 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, highlighting their comfort, unique designs, and durability. Many appreciate the welcoming and professional staff, noting excellent service and quick responses to inquiries. Reviewers often mention appealing collections and well-curated store environments, with some also experiencing fast shipping and efficient tracking. However, some customers noted significant delivery and order fulfillment issues, including considerable delays, items not shipping as promised, or orders getting stuck in customs. A few also reported problems like missing items or a lack of clear communication regarding their orders. Additionally, some reviewers found product sizing inconsistent, leading to items being too large.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the good quality of items like t-shirts,... See more

Quality

Users describe positive interactions with quality, consistently praising the high quality of pieces, strong... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising fast delivery, some receiving... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing frustration over issues like... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their friendliness and helpfulness.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The vibe is really laid back but professional. Clothes are good quality and stay nice for long. It’s not a brand but more a community, a group that lives or wants to life with certain standards while... See more

Company replied

Rated 4 out of 5 stars

Nice clothing, but there were multiple problems with my order. Multiple week delays, and purchased products that later got notified to be sold out. They did give me compensation and a free product,... See more

Company replied

Rated 4 out of 5 stars

i love it! only thing is that u can not click on ‘ pick up in store’ so I always have to pay extra for the delivery. It sucks because i am from Antwerp myself,

Company replied

Rated 4 out of 5 stars

I'm a fan of Suspicious Antwerp, good quality pieces, strong collections, and they're genuinely active with events, which sets them apart from a lot of other brands. The one thing holding back a perfe... See more

Company replied


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Streetwear Store
  4. Women's Clothing Store

About Suspicious Antwerp

Written by the company

Who reads these anyways?

But to those who read this, we’re not just a clothing brand, nor are we a billion dollar company that spends fortunes on an agency to come up with a Chatgpt-type brand description.

What are we then? We suggest taking a look at our socials ;)

Contact info

Enjoy 10% off

if you like the brand. It's not going to feel like spam. We promise.

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.3

All reviews

(1,554)

797 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Welcoming staff, great vibe!

Really welcoming staff, the space is well lit and smelt so good that I enquired about the scent of the shop. I then went on to purchase the Suspicious reed diffuser and perfume.

31 January 2026
Unprompted review
Suspicious Antwerp logo

Reply from Suspicious Antwerp

We bet you smell good 🫂

Rated 5 out of 5 stars

Great

Good clothing and company

8 April 2026
Suspicious Antwerp logo

Reply from Suspicious Antwerp

🥰

Rated 5 out of 5 stars

amazing

amazing
beautiful store, beautiful clothes, nice staff

8 April 2026
Suspicious Antwerp logo

Reply from Suspicious Antwerp

You forgot to mention our beautiful customers 🫶

Rated 1 out of 5 stars

Hidden Fees

Hidden UPS import fees not warned about on the stores website when checking out, now paying 50% of the product I paid for in import fees, do not order if not in the EU

9 April 2026
Unprompted review
Suspicious Antwerp logo

Reply from Suspicious Antwerp

Hi Filippo! We get how frustrating unexpected import fees can be. Unfortunately, as mentioned on our Help Center and during the check-out process, these charges are set by local customs outside the EU, which means they are beyond our control 🥲 To avoid this in the future, we suggest checking this prior to ordering with your local authorities 🫂

Rated 2 out of 5 stars

Very Bad support

Dear,

I am emailing them for 3 weeks and they react shit. I wanted to return some items but if I did it said I didn’t get any money back so I emailed them. And still don’t got any reply. Andi still didn’t receive my exchange clothes.

This is your last chance to fix this bullshit, you can find me: Niek.nicolaasgmail.com, order: 438151

Regards,
Niek

9 April 2026
Unprompted review
Suspicious Antwerp logo

Reply from Suspicious Antwerp

Hi there, we've looked into this issue and we replied with the reason and solution for this to your mailbox 🙌 If you have any other questions about this, please let us know through info@suspiciousantwerp.com 💓

Rated 1 out of 5 stars

They charge money for anything you do

They charge 7€ for the delivery, another 7€ for a return (in Belgium, the brand’s country), you can’t enter a Belgian number to pay by phone so you have to add your card, and there it has to be a Visa card. In other words they do anything for you to avoid returning the clothes, in 2026 I find this very very oldschool.

5 March 2026
Unprompted review
Suspicious Antwerp logo

Reply from Suspicious Antwerp

Hi Louis, we appreciate your feedback! We're really sorry that you feel like we don't want you to return our clothes. We fully understand why it may be frustrating to pay twice for the shipping costs. Therefore, we offer free shipping from two items for our Belgian customers. Besides that, we offer a free return label for exchanges and refunds in store credit 🫂 If you have any other questions regarding this, please let us know through info@suspiciousantwerp.com 💓

Rated 5 out of 5 stars

Great support!

Great, exceptional customer support! They ensured that I can return my items. Besides that, the items I kept are of good quality, look good and theyre taking their business definitely serious.

8 April 2026
Unprompted review
Suspicious Antwerp logo

Reply from Suspicious Antwerp

Customer support appreciation post 💕

Rated 5 out of 5 stars

Great quality clothing with unique…

Great quality clothing with unique designs. Good customer service both in store (I visited in Amsterdam) and online. Orders can take a while shipping to Australia but that is normal living here.
Would recommend!

30 March 2026
Suspicious Antwerp logo

Reply from Suspicious Antwerp

We love you to Australia and back 🇦🇺

Rated 5 out of 5 stars

Just perfect

It’s always so nice but I thought it was for younger people but I was so wrong!

30 March 2026
Suspicious Antwerp logo

Reply from Suspicious Antwerp

Age is a myth 🫂

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