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Suspicious Antwerp Reviews 

1,553
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 518 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting their durability, comfortable fit, and unique designs. Many people appreciate the brand's strong collections and the appealing aesthetic of their stores. Reviewers also highlight the welcoming and professional staff, who provide great service and respond quickly to inquiries. However, some customers also noted significant delays in delivery times, with orders taking much longer than expected to arrive. There were also instances of missing items or orders getting stuck, leading to frustration and a lack of communication from customer support in some cases.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many praising the good quality... See more

Quality

Customers had positive experiences with quality, consistently praising the high quality of pieces, strong... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising fast delivery, some... See more

Order

Users describe ambiguous interactions with order, with some experiencing fast delivery and good quality... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their friendliness and helpfulness.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The vibe is really laid back but professional. Clothes are good quality and stay nice for long. It’s not a brand but more a community, a group that lives or wants to life with certain standards while... See more

Company replied

Rated 4 out of 5 stars

Nice clothing, but there were multiple problems with my order. Multiple week delays, and purchased products that later got notified to be sold out. They did give me compensation and a free product,... See more

Company replied

Rated 4 out of 5 stars

I'm a fan of Suspicious Antwerp, good quality pieces, strong collections, and they're genuinely active with events, which sets them apart from a lot of other brands. The one thing holding back a perfe... See more

Rated 4 out of 5 stars

i love it! only thing is that u can not click on ‘ pick up in store’ so I always have to pay extra for the delivery. It sucks because i am from Antwerp myself,

Company replied


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Streetwear Store
  4. Women's Clothing Store

About Suspicious Antwerp

Written by the company

Who reads these anyways?

But to those who read this, we’re not just a clothing brand, nor are we a billion dollar company that spends fortunes on an agency to come up with a Chatgpt-type brand description.

What are we then? We suggest taking a look at our socials ;)

Contact info

Enjoy 10% off

if you like the brand. It's not going to feel like spam. We promise.

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 48% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(1,553)

795 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

One of the best

One of the best! Great quality products, fast delivery, and excellent customer support whenever you need assistance. Highly recommended!

28 May 2026
Rated 5 out of 5 stars

Great store

I visited the store in Utrecht, Netherlands and the staff is great. Also a beautiful store with a good selection of clothing.

30 May 2026
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Reply from Suspicious Antwerp

Thank you for your kind words!!

We’re really happy to hear you had a great experience with our team and enjoyed the store and selection. We’ll make sure to pass your feedback on to the staff!💙

Rated 5 out of 5 stars

The staff are very friendly

The staff are very friendly. They greet you when you walk in and are quick to help whenever you ask. They have a wide range of sizes in stock, so you can almost always find something to take home. It’s a neat, spacious store with nice, atmospheric music

30 May 2026
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Reply from Suspicious Antwerp

We’re glad you felt welcome and found what you were looking for, happy to hear this !!🫶

Rated 5 out of 5 stars

Great!

Good quality, unique design and fast delivery.

28 May 2026
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Reply from Suspicious Antwerp

🙌💓

Rated 5 out of 5 stars

Great products and service

Great quality products and even when a product turned out to be unavailable, I got a refund and an additional voucher with store credit to use for a different purchase. Great products and great service

28 May 2026
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Reply from Suspicious Antwerp

Glad to hear you were happy with the products and how it was handled.🤍

Rated 5 out of 5 stars

Best clothes!!

The clothes are really comfortable; I never wore better clothes then the ones from suspicious Antwerp!!

28 May 2026
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Reply from Suspicious Antwerp

🫶

Rated 5 out of 5 stars

Good quality

Shirt has good quality!

28 May 2026
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Reply from Suspicious Antwerp

Glad you’re happy with the quality💓

Rated 5 out of 5 stars

I’ve ordered long sleeves that didn’t…

Updating my original review.

I ordered a couple of long-sleeved shirts that looked great, but unfortunately they didn't fit. I arranged a return and ended up sending the package myself via PostNL. The package was lost, leaving me with no clothes and no refund.

I contacted customer support expecting a difficult conversation, but after just a couple of messages they sorted everything out and refunded me.

What impressed me wasn't just the refund, but how easy and human the interaction was. I went from feeling completely stuck to feeling genuinely taken care of. It's rare to come across customer support that makes you feel that way.

Thanks to the team for helping me out.

7 May 2026
Unprompted review
Suspicious Antwerp logo

Reply from Suspicious Antwerp

Hi,
Thanks for sharing this.

This is a very frustrating situation. Could you please forward all the information you received from PostNL to our email address info@suspiciousantwerp.com?
Then we can look into this together and see what we can do to help resolve the issue.

We’ll make sure to review your case as quickly as possible.🫰

Rated 1 out of 5 stars

Ordered limited edition, suddenly no stock

I ordered a jumper which was limited edition, i paid and waited. Then the next day they send an email they dont have it anymore and i will get a refund later and a giftcard for the socks i ordered with it.
I shouldn't have been able to buy it if there is no stock. And should also get money back or the socks still since i ordered it.

20 May 2026
Unprompted review
Suspicious Antwerp logo

Reply from Suspicious Antwerp

Hi there,
Thank you for your feedback. We completely understand your frustration and are very sorry to hear about your experience :((

Please feel free to contact us directly at info@suspiciousantwerp.com so we can look into this personally and work together towards a better solution.
We are always happy to help and would appreciate the opportunity to make things right.💓

Rated 4 out of 5 stars

Nice clothing

Nice clothing, but there were multiple problems with my order. Multiple week delays, and purchased products that later got notified to be sold out.

They did give me compensation and a free product, that's why the 4 stars.

29 November 2025
Suspicious Antwerp logo

Reply from Suspicious Antwerp

Thanks for the honest feedback!!

Not the smoothest ride on this one, but glad we could make it right in the end :))

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