I really like the selection at Surreal succulents and have had the cuttings turn up very well wrapped and packaged for transport. I have had 5 succulents in total over the last few months so very... See more
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Review summary
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What a great plant shopping experience. The order was easy to place, and it wasn't long before my plants arrived. They were carefully packaged, and were in great condition. I had a question about grow... See more
Wonderful selection of plants, great website and prompt delivery. I was nervous about the plants being delivered bare rooted - no need. They were really well packed and in good condition. Everythi... See more
This is my 3rd order from Surreal Succulents. Each delivery has been on time with individual plants well packaged and labelled. I have chosen 16 different Aeonium, 13 seem to be doing ok, unfortunatel... See more
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4.9
Excellent
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Absolutely beautiful
I received 10cm Globe Terrarium as Christmas present and loved it so much I decided to order 13cm one as well. They are incredibly pretty.
6 January 2026
I really like the selection at Surreal…
I really like the selection at Surreal succulents and have had the cuttings turn up very well wrapped and packaged for transport.
I have had 5 succulents in total over the last few months so very early days to see if the cuttings take.
Excellent information online, soil suggestions aswell as pots and experience level of the plants.
I will be going back again to purchase more for myself and for others as gifts.
6 January 2026
Shopping for plants here was a…
Shopping for plants here was a fantastic experience. Placing an order was straightforward, and my plants were delivered promptly. They arrived securely packaged and in excellent shape. When I had a query about their growing conditions, I emailed Surreal Succulents, and they responded within thirty minutes with all the details I needed. I am eager to purchase from them again and would happily recommend them to everyone.
10 January 2026
Unprompted review
Excellent fleece
Seeing the review of your fleece I am writing to say I have bought fleece over several years and find it excellent.
I live in the Midlands where temperatures go down to minus figures often. I never heat my greenhouse but cover my plants with two layers of fleece and in two years of experimenting I have never lost a plant.
9 November 2025
Unprompted review
Excellent service…
Prompt response to order and delivered safely. Lovely healthy little plant now doing nicely after potting
3 December 2025
What a great plant shopping experience
What a great plant shopping experience. The order was easy to place, and it wasn't long before my plants arrived. They were carefully packaged, and were in great condition. I had a question about growing conditions and dropped Surreal Succulents an email and they replied within half an hour giving all the information I needed. I will be very happy to buy from them again or recommend them to all.
3 December 2025
Fleece and advice
The fleece isn't at all as described in the winter care guide, ignore - 10C completely, basically protect your plants based on hardiness as per any other plant, don't think that it'll perform better than any other woven fleece. Definitely killed 12 plants following their guidelines over three nights of barely minus temps. Even in a glasshouse, one needs a heater for tender plants, the fleece is NO different.
24 November 2025
Reply from Surreal Succulents
Hello Rob,
Thank you for taking the time to leave a review.
We are very sorry to hear about your experience and appreciate the opportunity to clarify and respond fully.
Horticultural fleece must be used exactly as described in our guides to be effective. Any gaps in the fleece allow cold air to enter, which can lead to plant damage or loss. Unlike clothing fleece, horticultural fleece is designed to be lightweight enough to allow light through and avoid crushing plants, while still offering insulation. Our fleece is significantly thicker than most on the market at 60gsm, compared to the typical 15gsm used by many other brands, offering a much higher level of protection when used correctly.
You contacted us by email several months ago and shared an image of your winter setup. At the time, I incorrectly approved this setup as ‘winter-proof’. After revisiting the image following your review, I noticed there was an approximately 6-inch gap between the fleece and the floor. This gap would have allowed cold air to enter and is most likely why the fleece did not perform as intended. This was an oversight on my part.
Due to this mistake, we have taken full accountability and have already contacted you by email to provide a voucher so you can replace your plants free of charge.
We stand by the quality and effectiveness of our fleece, as it has successfully protected our own plants through winter conditions. We always recommend overwintering succulents in a greenhouse or sheltered area where possible. However, for those without such space, this fleece is designed to significantly reduce winter damage and help keep plants alive until spring. While it cannot guarantee plants will remain completely damage-free, correct use will greatly improve their chances of survival.
Thank you again for your feedback, and we appreciate you bringing this to our attention.
Kindest regards, Jack.
Well packed and in beautiful condition
Well packed and in beautiful condition. Less than two weeks on and already putting on weight in a sheltered spot outside.
3 December 2025
Plenty of FREE cultivation information available
Top qualityplants supplied. Quick delivery, and careful packaging.Welldone.
3 December 2025
Always impressed with what i receive…
Always impressed with what i receive from Surreal Succulents. I do however recommend you avoid using this website as a single purchase can easily slip into an addiction. Our conservatory is turning into a terrarium.
3 December 2025
Both small succulents arrived in very…
Both small succulents arrived in very good condition.
First time I've ordered online, have bought from them at plant fairs. Will buy more in the future.
3 December 2025
Beautiful plants
Once again
Beautiful plants and a really quick service .
Thank you surreal succulents.
3 December 2025
Lovely choice with good photos
Lovely choice with good photos. Plants well packed and delivery prompt
3 December 2025
I had a problem with the delivery as…
I had a problem with the delivery as the parcel was delivered to the wrong address. It finally arrived yesterday.
It was impossible to get any response from Royal Mail who have never responded to my complaint or apologised.
You need to be aware of this problem. I’ve ordered from you before and it’s always been absolutely fine
3 December 2025
Plants arrived in great condition.
3 December 2025
New arrivals.
A new selection of plants arrived today from Surreal Succulents, packed well and protected from the Winter chill. Recommend 🪴
4 December 2025
Unprompted review
Healthy plants well packaged good…
Healthy plants well packaged good delivery time scale
6 November 2025
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