Surreal Succulents Reviews 

311
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 143 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the wonderful selection of plants available online, noting that their orders always arrive promptly and are securely packaged for safe transport. People truly love the healthy condition of the greenery, sharing that the growing specimens establish quickly and look stunning once placed in their home gardens. However, some customers also noted that certain plants were much smaller than anticipated based on the pictures displayed on the website. A few reviewers additionally mentioned that items arrived wrapped loosely in paper rather than being planted inside proper pots.

What people talk about most

Quality

People report positive experiences with quality, highlighting that plants consistently arrive in healthy,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting prompt arrivals and parcels... See more

Order

Consumers find order to be positive, highlighting that the process is straightforward, easy to complete, and... See more

Service

Reviewers mention positive feedback about service, frequently highlighting prompt delivery and helpful advice... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really like the selection at Surreal succulents and have had the cuttings turn up very well wrapped and packaged for transport. I have had 5 succulents in total over the last few months so very... See more

Rated 5 out of 5 stars

What a great plant shopping experience. The order was easy to place, and it wasn't long before my plants arrived. They were carefully packaged, and were in great condition. I had a question about grow... See more

Rated 5 out of 5 stars

Wonderful selection of plants, great website and prompt delivery. I was nervous about the plants being delivered bare rooted - no need. They were really well packed and in good condition. Everythi... See more

Rated 5 out of 5 stars

This is my 3rd order from Surreal Succulents. Each delivery has been on time with individual plants well packaged and labelled. I have chosen 16 different Aeonium, 13 seem to be doing ok, unfortunatel... See more

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4.9

Excellent

TrustScore 5 out of 5

311 reviews

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4.9

All reviews

(311)

135 reviews in the last 12 months

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Rated 5 out of 5 stars

Splendid plants and service.

As ever the plants arrived in excellant condition and arrived quickly. I can't praise S.S enough for the standard of their plants. There is excellant information on the website about each plant to ensure the maximum chance for survival.

29 June 2026
Rated 1 out of 5 stars

It’s a total scam

It’s a total scam. I spent £49 . Thought I will get the plant shown on the pics. But get completely opposite. The plant were very small and wrapped up with paper. I totally disappointed . Will never buy anything from this company. Will never recommend to anyone

29 June 2026
Surreal Succulents logo

Reply from Surreal Succulents

Hello,

Thank you for taking the time to leave your feedback. We’re genuinely sorry to hear that your order didn’t meet your expectations.

Having reviewed your order, we can see the plants supplied were the correct varieties and sizes ordered. Our plants are photographed in their growing pots, but are carefully shipped bare root wrapped in tissue paper. This is the safest and most reliable way to send succulents, and helps reduce unnecessary plastic waste.

We sincerely apologise that we haven’t met your expectations on this occasion, and we’ll continue reviewing the information on our website to ensure our shipping method and product presentation are as clear as possible.

Kind regards,
Jack
Surreal Succulents

Rated 5 out of 5 stars

As usual the delivery went well

As usual the delivery went well. Plants well wrapped and arrived quickly. Good communication throughout. This nursery is always willing to help with advice and aftercare.
The plants are healthy and gorgeous 😍
After dealing with a number of suppliers this one is my number 1 go to. Highly recommend 👌

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful healthy plants

Wow, what can I say, absolutely beautiful healthy plants. Fantastic selection and fast delivery. Definitely recommend to family and friends. I'll be back for more very soon. Thank you.

29 May 2026
Rated 5 out of 5 stars

Great plants,which can't be beaten!

Great plants, clearly well nurtured and in good condition as plants. Plants arrived in top condition from Royal Mail and are doing really well since potted on. I love the great choice at reasonable affordable pricing. Would always recommend to anyone interested. Well done!

28 May 2026
Rated 5 out of 5 stars

Exceptional quality plants and superb service

The quality of the plants delivered is top notch. Ordered some mystery succulents and some succulent cuttings and they arrived quickly, were well packaged and in superb condition. Will be ordering more, and would recommend that you, dear reader, do as well!

12 June 2026
Unprompted review
Rated 5 out of 5 stars

great little plant

I bought the Cotyledon Orbiculata bar, otherwise known as Unicorn Poop. A plant I’ve been after for a while. It came good sized and well packaged. The plant was very healthy and I look forward to seeing it grow over time. I also liked the smiley face on my order notes it made me smile :)

29 May 2026
Rated 5 out of 5 stars

Surreal Succulents 'Hobbit'

Surreal Succulents have a great website, easy to find what I wanted (Crassula ovata 'hobbit') and checkout went smoothly. Delivery prompt and the plant was in excellent condition, with clear plant care instructions. I will certainly order from them again

25 May 2026
Unprompted review
Rated 5 out of 5 stars

New Aeonium collection!

First time I have ordered succulents online and the parcel arrived quickly and beautifully packed with care and every plant in great condition. All potted up now and I am so pleased with my new aeonium collection! I will definitely be ordering again Many thanks

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Superb plants

Every single plant that I have purchased from this company has been absolutely excellent. All have arrived beautifully packaged and in pristine condition. None have died and even if they had that would’ve been my fault. The company provides on top of excellent plants marvellous email advice so that you know what to do and when how to feed the plants and how to care for them. They really are an excellent company to do business with and I would thoroughly recommend them to anybody. 

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Surreal Succulents is great!

I don’t ever leave reviews but I was so impressed with my order from Surreal Succulents that I had to write something. My free echeveria had multiple beautiful flowers on it when it arrived and the pickle plant I ordered bloomed a few days later. Even a few of the cuttings from my cuttings bundle had buds and many of my cuttings were from variegated plants. Definitely going to order more from Surreal in future.

11 May 2026
Unprompted review

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