SurgeryTR Reviews 

391
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, reliability, and supportive approach, making the entire process stress-free. Many highlight the exceptional care and guidance provided, often feeling well-supported and at ease. The company's service is frequently described as amazing, with every detail thoughtfully organized from initial contact to post-surgery follow-ups. Reviewers appreciate the excellent communication and smooth user experience, noting the team's constant availability and helpfulness. Customers are highly satisfied with the quality of procedures and the positive results.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers consistently praising the kindness,... See more

Service

Consumers find service to be positive, with many reviewers describing it as 5-star and outstanding from start... See more

Customer service

Customers had positive experiences with customer service, highlighting the supportive and helpful nature of... See more

User experience

Reviewers mention positive feedback about user experience, describing it as wonderful, smooth, comfortable,... See more

Quality

Customers consistently note positive experiences with quality, highlighting the cleanliness and comfort of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a tummy tuck, 360 liposuction, breast uplift, and upper and lower eye surgery. Every appointment, hotel, prescription, transfer, operation, watts app message or need was met. Everything went s... See more

Company replied

Rated 5 out of 5 stars

I used Surgery TR for rhinoplasty. The process from start to finish went well. Damla and Team were always there (day and night) to support me. Experienced few issues with Language barrier at the hos... See more

Company replied

Rated 5 out of 5 stars

This is my second time with Sugery TR . The are professional and high quality company what a have reasonable prices and treat you as individuals. Really good doctors and dentist smoothly transfer nic... See more

Company replied

Rated 5 out of 5 stars

Highly recommend. Professional doctors and after care. You have more than you asked for. Hamza is a perfect always answer any questions, fixing every litlle problems. He is open for any ideas and... See more

Company replied


Company details

  1. Medical Center
  2. Plastic Surgery Clinic

Written by the company

SurgeryTR, as an awarded company, offers Cosmetic Surgery, Hair Transplantation, Weight Loss Surgery, Dental Treatments, and Laser Eye Surgery in Istanbul, Izmir, and Antalya / Turkey with all-inclusive packages.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

391 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(391)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Myexperience with surgery tr has been…

My experience with surgery tr has been great, run smoothly and I'm happy with everything so far!

7 February 2025
Unprompted review
SurgeryTR logo

Reply from SurgeryTR

Hi Rhys,
Thank you for your lovely feedback! We're so glad to hear that everything has gone smoothly and that you're happy with your experience so far. Wishing you a smooth recovery, and remember, we're here for you if you need anything!
Warm regards.

Rated 5 out of 5 stars

My experience with surgeryTR

My experience with surgeryTR was amazing . From start to finish they make sure you are well looked after. The translator we was given was amazing friendly and welcoming and always stayed in contract . The care team always checking in you and helpful with any questions you have when you get home . I would definitely rate surgeryTR .

10 January 2025
Unprompted review
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Reply from SurgeryTR

Hi Robyn,
Thank you so much for your wonderful review! We're delighted to hear that your experience with us was amazing from start to finish. Our team always strives to make sure you're well taken care of, and we're so glad to know you felt supported throughout the process. We truly appreciate your feedback and are always here for any questions you may have. Wishing you a speedy recovery!
Warm regards.

Rated 5 out of 5 stars

Highly recommend SurgeryTR

I had an amazing experience with SurgeryTR! They made sure everything was set up perfectly. They have great communication and always look out for you. The price they give you is the price you pay with no surprise fees. I would very much recommend them to anyone in need of a cosmetic adjustment. Hamza, Damla, and Seher were great to work with!

12 January 2025
Unprompted review
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Reply from SurgeryTR

Dear Eddie,

Thank you for sharing your amazing experience! We’re so happy to know that everything was arranged to your satisfaction and that you felt well-supported throughout your journey with us. Providing clear communication and a seamless process without surprises is something we always strive for.

Hamza, Damla, and Seher are grateful for your kind words, and we’ll be sure to let them know how much you appreciated their support.

Your recommendation means the world to us, and we’re delighted to have been a part of your journey. Wishing you healthy days!

Warm regards.

Rated 4 out of 5 stars

Fantastic Experience

4.5
0.5 held back for a clinical over compassion-based approach to patient care.
I had a breast reduction/uplift and brachioplasty. The entire process was like a well-oiled machine from pickup at airport to hotel check-in, transport to clinic, pre-surgery work, surgery and post-op care. The clinic and staff know exactly what they're doing and execute all steps extremely well. I'm only four days post-op but I very much believe I'll be happy with the results.
The bedside manner of the staff is very clinical and was lacking in bedside manner and compassion, but also extremely efficient and conscientious.
Although most of the staff speak very little to no English, understandably, Hamza is provided as a sort of patient advocate/conduit. Hamza is the people part of the clinic and makes everything accessible between clinic staff and patient. I was phenomenally grateful for his presence, compassion, understanding and attention to detail in promoting communication between myself and clinic staff. I don't think the the clinic could operate as well as it does without Hamza. Absolute star.

16 December 2024
Unprompted review
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Reply from SurgeryTR

Dear Michelle,

Thank you so much for sharing your feedback! We are glad to hear that the entire process went smoothly and as planned. Our goal is always to provide high-quality service, and your feedback strengthens our efforts in that regard.

As a team, while we focus on managing the clinical care process as efficiently as possible, it is also very important for us to provide a warm and empathetic approach to our patients. We will continue working on strengthening this balance, taking your comments into account.

We are very happy to hear that you appreciated Hamza's communication and care with our patients. Both he and the entire team are always focused on providing the best experience for our patients.

If you have any questions or need further assistance, please do not hesitate to reach out to us. We wish you a healthy and speedy recovery.

Warm regards.

Rated 5 out of 5 stars

I was referred by friends to SurgeryTR

I was referred by friends to SurgeryTR. As they said, this company is very professional and well planned out. The transfer from the airport, meeting Homza at the hotel, all the details were perfect. I came alone and Homza made the entire experience comfortable and he was always there just a call or text away. Initially I worked with Damla, who was very responsive and followed up with answers to all my questions. I arrived on Monday late and had my surgery Tuesday morning at the hospital. Before the surgery, I had many questions and Homza translated everything. I was nervous, but 45 minutes later, my neck lift was finished and I was on my way back to the hotel. The hotel was clean and convenient. Breakfast was included each day. This company really has worked out all the details and I was very impressed from beginning to end.

17 December 2024
Unprompted review
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Reply from SurgeryTR

Dear Jodi,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that everything from your airport transfer to the surgery itself went smoothly and that our team, especially Hamza and Damla, were able to provide the support you needed throughout your journey.

We understand how important it is to feel comfortable and well-informed, and we're glad that we could help ease your concerns and make your experience as seamless as possible. It's wonderful to know that you were satisfied with the hospital, hotel, and overall service we provided.

Your kind words motivate us to continue delivering exceptional care and attention to all our patients. If you have any further questions or need anything in the future, please don't hesitate to reach out. We wish you a speedy recovery and all the best moving forward!

Warm regards.

Rated 5 out of 5 stars

Best decision I have ever made.

It’s been just over 12 months since my hair transplant. I can honestly say it’s been the best thing I’ve ever done. My confidence is high and I feel better in myself in general. The results are better than I could have imagined.

Naturally the people that know me are aware I have had a transplant. However, people that have never seen me before have no idea. They are genuinely shocked when I tell them.

As said before, SurgeryTR were great. Highly professional and caring. I could not recommend them more.

Billy

19 December 2023
Unprompted review
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Reply from SurgeryTR

Dear Billy,
Thank you so much for sharing your amazing feedback! We are thrilled to hear that the results have exceeded your expectations and that you're feeling more confident. It’s great to know that the professionalism and care provided by the SurgeryTR team made a positive impact on your experience. We truly appreciate your recommendation and are so happy to have been part of your journey!
We wish you a healthy day!
Best regards.

Rated 1 out of 5 stars

SCAMMERS !

scammers. think twice before going to them. many people complain that they have problems after the surgery. They don't give you a guarantee. I had eye surgery and they guaranteed me 100%. but after the surgery I told Hamza, the doctor and the people who contacted me that I can't see well. I see worse than before the surgery. That I can't see clearly.. everything is foggy, blurred. It's like there's steam around me. I stayed a week in Turkey but they didn't want to check what the problem was. Now they are sending me to do refractometer, keratometer topography tests at my own expense in the UK.. I pay for taxi, tests. They think in England it's free. Completely disappointed! anyone who wants proof and details contact me 0044 075 99 616263. I have photos and video when I gave them the money and what response I received on WhatsApp

24 August 2024
Unprompted review
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Reply from SurgeryTR

Dear Gabi,

We are truly sorry to hear about your dissatisfaction and the challenges you’ve faced. As SurgeryTR, our primary goal is to ensure your experience is as smooth and satisfactory as possible.

Regarding your case, the surgeon initially recommended the diagnostic tests in the UK to avoid unnecessary travel and expenses for you if further treatment was not required. This approach aimed to provide the most accurate and efficient solution for your concerns. However, after understanding your difficulties with completing these tests locally, we spoke with the surgeon again, and they have kindly offered to perform all necessary tests here in Turkey at no additional cost during your next visit. Based on the test results, a treatment plan—such as laser correction if appropriate—will be prepared and implemented without further charges.

We understand that this situation has caused frustration, and we sincerely regret any inconvenience you’ve experienced. Please know that our focus is to support you through this process and to ensure the best possible outcome. If you’d like to proceed with the solution offered, please let us know so we can assist you in arranging your visit.

Your satisfaction and well-being are extremely important to us, and we remain fully committed to resolving this matter for you.

Best regards.

Rated 5 out of 5 stars

Lovely support from the team😊

Lovely support from the team😊 and Seher in particular!

16 November 2024
Unprompted review
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Reply from SurgeryTR

Hello Lerlee,
Thank you for the kind words! It’s wonderful to know the team’s support has made a difference! We want you to know that we're always here for you if you need anything. Wishing you good health!
Best regards.

Rated 5 out of 5 stars

Surgery TR turkey

Hi , i traveled from uk for tummy tuck and lipo , had a very good experience . All staff, doctors nurse and surgeon were attentive and caring towards my needs throughout ! Looking gorward to seeing the final results although im already happy ! , thankyou to everybody from surgery TR who have cared for me along this journey . I would highly recommend to anybody considering surgery in the future 😊

11 November 2024
Unprompted review
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Reply from SurgeryTR

Hello Amanda,
Thank you so much for your wonderful feedback! We are so glad to hear that you had a positive experience with us and that our team was able to support you throughout your tummy tuck and liposuction journey. Your satisfaction means the world to us, and we’re thrilled to know you're already happy with the results! We look forward to seeing the final results as well and wish you a smooth recovery ahead. Thank you for recommending us, and if you ever need anything in the future, we’re always here for you.
Best wishes!

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience, excellent care, fantastic translator Hamza, my care was second to none! I am very pleased, I highly recommend Surgery TR, thanks again guys!

9 October 2024
Unprompted review
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Reply from SurgeryTR

Hello Laura,
Thank you so much for your kind feedback! It was a great pleasure to serve a valued guest like you. We are delighted to hear that you were satisfied with Hamza and the whole team. We are grateful for your trust in Surgery TR and for recommending us. We are always here for you, and we wish you healthy days!
Kind regards.



Rated 5 out of 5 stars

It went very easy and smooth.

It went very easy and smooth.. and seher was great from the start till now.. couldny have asked for a better representative...

17 September 2024
Unprompted review
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Reply from SurgeryTR

Hello Rahat,

Thank you for the wonderful feedback on behalf of the entire team, especially Seher! We are always here to provide the best service. We can’t wait to see the perfect results.
Wishing you healthy days.

Best regards.

Rated 5 out of 5 stars

Amazing company

I have recently had a mummy make over with surgery tr they were amazing from start to finish, nothing was to much and they answered all my questions and helped to calm my nerves. In particular a massive thank you to hamza who accompanied us to all of our appointments and helped translate I carnt thank you enough.

10 September 2024
Unprompted review
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Reply from SurgeryTR

Hello Zoe,

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a positive experience with us. It’s great to know that Hamza was able to support you and help calm your nerves throughout the process. Your satisfaction means a lot to us, and we appreciate your kind words! Please know that we are here for you whenever you need us throughout your journey. Wishing you all the best!

Kind regards.

Rated 5 out of 5 stars

Surgery tr are amazing

Surgery tr are amazing, I’ve been to surgery tr 3 times now, 5 years ago for mummy make over, then back 2 years ago for my Beautiful teeth. Then back again this year 2024 for eyelid and breast surgery, from day one of meeting surgery tr have been amazing right till the end of my journey, so happy with my results once again 10/10. Hospital very clean surgeon so lovely and knows his job. Interpreter hamsa and Dalma my best friend 🤪 been absolutely out of this world go above and beyond

30 September 2024
Unprompted review
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Reply from SurgeryTR

Hello Mandy,

Thank you so much for your incredible feedback! We're thrilled to hear about your positive experiences with us over the years. It's wonderful that you’re happy with your results and that Hamza and Damla provided you with outstanding support. Your recommendation means a lot to us, and we are always here to help!

Have a healthy day!

Best regards.

Rated 5 out of 5 stars

Done

5*
They've done what they promised

13 September 2024
Unprompted review
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Reply from SurgeryTR

Hello Daniel,
It's a pleasure to hear that. We place great importance on the health and comfort of our patients. We are doing everything we can to ensure that everything goes as planned. We will follow up on your recovery process, and we want you to know that we are always here to help.
Wishing you a healthy day!
Kind regards.

Rated 5 out of 5 stars

Used Surgery TR and they were brilliant…

Used Surgery TR and they were brilliant from day 1 with the initial contact to actually arriving in Turkey from the UK. Received an itinerary with what the daily schedule will be beforehand which was very helpful.

Hamza who speaks perfect English accompanied me upon my arrival to the clinics was very friendly and helpful throughout.

Very pleased with the results of my surgery which could not have gone better.

Would definitely recommend.

28 August 2024
Unprompted review
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Reply from SurgeryTR

Hello,
Thank you for your wonderful feedback! We're thrilled to hear that your experience was smooth and that you're pleased with your results. Hamza and the team appreciate your kind words. Wishing you healthy days ahead!
Kind regards

Rated 5 out of 5 stars

My whole experience was 5 star.From my…

My whole experience was 5 star.From my coordinator to surgen and after care.the coordinator that looked after me was compasion and very poliet was available 24 h.Hospital was clean and very carying .Surgon was absolutly brilliant he listen to my expectation and told me what result we can have .I been seen every day by surgon and care for all the time .They stay with me in touch when I came back to England.I would highly reccomend that company all smooth and top notch.

12 August 2024
Unprompted review
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Reply from SurgeryTR

Hello Patrycja,
Thank you so much for your wonderful review. We're thrilled to hear that your entire experience was exceptional. It's fantastic to know that our coordinator, surgeon, and aftercare team met your expectations and provided the care and support you needed. Your kind words about our staff and facilities mean a lot to us. If you ever need anything in the future or have any more feedback, please don't hesitate to reach out.
We're here to help and support you anytime!
Kind regards

Rated 5 out of 5 stars

I would like to give a special

I would like to give a special, warm and well deserved thank you to Hamza, Seher and the Team at Surgery TR for making our medical journey a truly memorable one. Hamza went above and beyond to ensure we were made to feel comfortable, constantly communicated with us, took good care of us throughout, and offered such a friendly and warm service. Hamza was there every step of the way to ensure we were kept up to date about all aspects of the medical surgery. He really went above and beyond and I would like to extend our gratitude to all of the Team at surgery TR. The Team you are dealing with are professional and well informed and well advised, the organisation and the deliverance program is well executed and rest assured you will be in good hands. Thank you Surgery TR for making this experience pleasant and stress free. ❤️❤️❤️

9 August 2024
Unprompted review
SurgeryTR logo

Reply from SurgeryTR

Dear patient,

Thank you so much for your kind words and thoughtful feedback. We are thrilled to hear that Hamza, Seher, and the entire Surgery TR team made your medical journey a memorable and positive experience.

Hamza and the team are dedicated to providing the best possible care, and it's heartening to know that their efforts to ensure your comfort and keep you informed were appreciated. Your recognition of their professionalism and the quality of our services means a lot to us.

We are grateful for your trust and feedback. Should you need any further assistance or have any questions in the future, please do not hesitate to reach out. We wish you continued health and well-being.

Best regards

Rated 5 out of 5 stars

Breast reduction and lift istanbul surgery TR

I had a breast reduction and lift in Istanbul with Surgery TR. I had a great experience. The whole team was very supportive and making sure that I can ask anything. The night at the hospital is definetly a must, I know that in France and Germany we are being sent home the same day as the operation but now that I actually had it I think that spending the first night at the hospital is much better. After that, the hotel I stayed at was nice and the room service was really convenient. I did have my fears leaving the EU for this operation but I have no regret! Everything went great, without struggles and everyone was very helping and caring. I can only recommend.

5 August 2024
Unprompted review
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Reply from SurgeryTR

Hello Alix,

Thank you so much for your feedback! It’s a great pleasure for us to hear from satisfied patients like you. We are delighted that you had a positive experience in Istanbul and that you appreciated our team's supportive approach.

We are always here for you and hope to assist you in the future as well. Wishing you good health!

Best regards

Rated 5 out of 5 stars

Really great communication at all times…

Really great communication at all times guides and interpreters with you in the hospital great hotel and pick up service the hospital was really clean and the doctors and staff where really professional and helpful cannot fault my treatment I am a retired nurse and could not fault my treatment

11 July 2024
Unprompted review
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Reply from SurgeryTR

Hello Maureen,

Thank you so much for your wonderful feedback! We greatly appreciate hearing that our healthcare services and hospitality met your expectations. It makes us very happy to know that we provided you with the best possible care. As a retired nurse, your insights are especially valuable to us. We are always here to support you and wish you continued good health.

Best regards.

Rated 5 out of 5 stars

Hi I am Gabriel

Hi I am Gabriel. I come from England, I had smart lens operation, I am happy about the process. communication is very good. They are very professional, thank you SurgeryTR

27 July 2024
Unprompted review
SurgeryTR logo

Reply from SurgeryTR

Hello Gabriel,

Thank you so much for your feedback! We’re thrilled to hear that you’re satisfied with your smart lens operation. Your positive comments about our communication and professionalism are greatly appreciated. Wishing you a healthy day!

Best regards

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