Supraplay Reviews 29

Avoid having this experience.

There really isn't anything worthwhile going for this franchise.
Lack of promotions. Lack of rewards
Lack of appreciation for the funds spent on this service.
REFUSAL / Incredible effort to avoid closing the account.
Succeeded eventually but frankly it was a frustrating and diabolical experience.

Highly suggest taking your business elsewhere.

Najgorsza obsługa jaka moze byc
1- support ( cant do and help for anything)
2- to long waiting for pay out cashout
3- not so much promotion
4 = no cashback
5- get bonus is a big problem for loyalty players
6- low limit for cashout in day
7- menager not help also
Lies about rakeback.... from 5000 -7% is 350 euro not 7 .... thieves lies
This is few but us more things . I waiting for close my account there !!!!! Most SHIT SUPPORT EVER THERE

After a small print condition which meant they removed a bonus I'd won, for not spending it in 7 days.. I tried deleting my account, no longer wanting to deal with them.

You can't. They won't let you. They'll send you a link to "limit" your use on their page, but they won't let you delete.

Upon pressing further, they ask you "but why do you want to delete your account?"

Sinister. Absolutely creepy behaviour from a company.

No resolution in sight yet...

Reg Flag if I ever saw one. Hide behind "gambling welfare" statements as much as you want.. your behaviour is despicable.

So I've closed my account today, I don't normally check, but when I pay in british pounds, I expect it to come out in british pounds. I do see on their website they do stuff in Euro's but it wasn't even Euro's it was charged at USD which isn't the same, so my £20 deposit was higher. As other as said, this is one of the worst casino's out there.

Great service and fine platform. Live chat also realy good

Biggest scam casino out there!

Bunch of scamming dogs that steal your money. No bonuses whatsoever.

Unsolicited email advertising, Getting rather annoying, Not all of us are gambling addicts, Then it comes up in Euros, which I live in England.

Great casino Nice layout and very kind customer support

10/10 for me

k snap de slechte recensies niet, gewoon prima casino. Behulpzame support, snelle uitbetaling (diverse malen binnen enkele uren op mijn bankrekening)
enige nadeel is dat de directe bankoverschrijving niet altijd direct is, duurt meestal tussen 5 en 20 minuten terwijl bij andere casino's dit wel meestal direct is.

I don't understand the bad reviews, just a great casino. Helpful support, fast payout (several times in my bank account within a few hours)
The only disadvantage is that the direct bank transfer is not always direct, it usually takes between 5 and 20 minutes, while at other casinos this is usually direct.

I set up an account, made a deposit, won a certain amount that I wanted to withdraw and this is where the situation gets complicated. I get an email that I have to take a picture of a bank card that already has my data but without the code that protects against withdrawal from a bank account. Additionally, it covers our data, so-called GDPR (RODO), so I shouldn't provide my data. So it turns out that we will take the money from you but we won't send you anything.

It’s unfortunate that many people have had a bad experience with this casino. After winning €4,000, I was also worried that I wouldn’t get paid. Fortunately, the verification and communication went smoothly, and I received my money within two days.

For those who also play at this casino: make sure to read the terms and conditions on the website carefully. They are quite strict. If you follow all the rules, you should receive your payment.

First I was sketchy about my withdrawals, took a bit of time, first time 1000 euros 3 a 4 days, next withdrawl 4000 11 days.. but I got
It they just need a lot of confirmations but that’s what you get with foreign sites.. it’s a good site an trust worthy, most of the people complaining are gamble addicts that play to lose, site is legit

account verified and withdrawal off £500 all sorted within 12 hours, great work guys no complaints from me, great selection of games as well.

The help is always good by email Amy from support is very good and friendly! Thank you for your help every time Amy xx great samantha vinnemeyer

The site take your winning If you win , big scam!!!!!! Scamming piece of shit site!

Dont play!!!