Supplement Place Reviews 

2,600
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 110 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently mention that orders arrive promptly and fit easily through the letterbox due to practical and slim packaging designs. People also deeply appreciate the exceptional quality of the natural supplements, the great overall value, and the helpful support team. Shoppers find the online ordering process extremely straightforward and enjoy smooth, stress-free transactions consistently. Some reviewers were not happy with specific items, noting a total lack of noticeable health effects or experiencing unwanted adverse physical reactions. Despite these occasional setbacks, consumers continue to value the overall efficient delivery service and professional business approach.

What people talk about most

Product

Reviewers mention positive feedback about product quality, describing the supplements as clean and effective.... See more

Delivery service

Users describe positive interactions with delivery_service, consistently praising the fast shipping speeds... See more

Service

Customers consistently note positive experiences with service, describing it as first class and efficient.... See more

Quality

Customers report overall satisfaction and positive experiences with product quality. Reviewers frequently... See more

Order

Reviewers highlight high satisfaction regarding the order process, praising the fast delivery and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service (as ever) from Supplement Place. Most recently I ordered during one of their occasional sales, then realised one item had a short use-by date and sent a quick email on the off chan... See more

Company replied

Rated 5 out of 5 stars

I was a bit skeptical at first, but I’ve noticed I feel stronger and more focused during my workouts, and recovery seems a bit quicker. It’s reassuring to know it’s a blend of natural ingredients de... See more

Company replied

Rated 5 out of 5 stars

I ordered my meals for one month and unfortunately I signed up for six months l got back to Jane plan by email and Fatima got back to me and sorted out my order and I am now on a one month plan and... See more

Company replied

Rated 5 out of 5 stars

New to this, first delivery, so too early to gauge effect of the pills. However we are very impressed with the speed of delivery, the slimline letterbox packaging and, especially, the online reviews.... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Cosmetics Store
  3. Fitness and Nutrition Service
  4. Flavours, Fragrances and Aroma Supplier
  5. Health and Beauty Shop
  6. Sports Nutrition Store

Written by the company

Supplement Place is a trusted supplier of affordable supplements within the health and wellbeing industry where you can be sure of the best quality supplements available. We offer a 15% introductory discount for new customers and regular discounts when you sign up to our mailing list for existing customers. We pride ourselves in our customer service and are always available for any questions, queries and product information by phone, email or whatsapp. We are very proud to have won South West Supplement Company of the Year in 2021 and 2022!


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(2,600)

106 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Products, Fast Service

Have been buying supplements from here for a while now. Always good quality products and happy with the results

3 January 2025
Supplement Place logo

Reply from Supplement Place

Great to hear, thank you.

Rated 5 out of 5 stars

Nice cup

Nice cup, light weight and very, very cute. Delivery made it dor Christmas too, daughter was delighted.

22 December 2024
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Reply from Supplement Place

Thanks Sue.

Rated 5 out of 5 stars

Exceptional service and personalised advice…

Exceptional service and personalised nutrition advice. Two lovely women who obviously knew a lot about the supplements they sell. Prices are reasonable and the quality fits class/. Such a refreshingchnge to deal; with this company rather than a faceless enterprise.

11 December 2024
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Reply from Supplement Place

Thank you so much, Jennifer. This really means a lot.

Rated 1 out of 5 stars

Problems with delivering to EU

Problems with delivering to EU, got a call from DHL, unpleasant experience with the customer representative who gets hurt his feeling so easily he/she should get another kind of job.

26 November 2024
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Reply from Supplement Place

The first contact we had from you was a message that you started with "are you dumb" - my feelings weren't hurt I just decided not to bother engaging with such rudeness and arrogance at all and simply cancelled and refunded your order before it was even shipped. There was no issue with delivery as we did not despatch your order. Learn some manners and politeness.

Rated 5 out of 5 stars

Great experience again!

Great experience again!. Delivered on time. Product seems to make me less nauseous too :)

26 November 2024
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Reply from Supplement Place

That's great! Thank you.

Rated 5 out of 5 stars

Incredible Customer Service

Had a recent mishap placing orders but the customer service team were on it immediately and sorted it out quickly and efficiently. Well done Supplement Place!

22 November 2024
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Reply from Supplement Place

Thanks Beverly!

Rated 5 out of 5 stars

Brilliant fast service

Brilliant fast service, it is a Christmas present so unable to comment on product looks really good though.

20 November 2024
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Reply from Supplement Place

Thank you, Trudy.

Rated 5 out of 5 stars

Easy to order

Easy to order, got tracking info and arrived as expected. Good product. Great stuff. Thankyou.

27 September 2024
Supplement Place logo

Reply from Supplement Place

Thanks Bret!

Rated 5 out of 5 stars

Excellent service

Quick service and always available to speak to should there be any questions or issues.
A great selections of supplements are available and all at good prices.

26 September 2024
Supplement Place logo

Reply from Supplement Place

Thank you Mike, we appreciate you taking the time to leave a review.

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