The free delivery was in good time, and the jumper is lovely & cosy. A perfect length for my wee mum who is only about 4 foot 8 & finds most jumpers are like dresses on her.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great shopping experience with our teenage son.. Great range of clothing with multiple colour choices..,He said it was a cool store and despite his initial reluctance to come along clothes shopping he... See more
Asst was really helpful she was helping me decide on which purchase to make & one I wanted wasnt available in my size. She checked availability on screen and arranged to have it delivered to my home,... See more
I tried to return my item, it went fine until I got to the shop, where I was given no receipt when I handed over my item, still no email receipt 4 days later, which I was promised by the end of the da... See more
Company details
About Superdry - Silverburn
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Silverburn Shopping Centre, Barrhead Road, G53 6AF, Glasgow, United Kingdom
- 01418 818863
4.7
Excellent
161 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely cosy jumper
The free delivery was in good time, and the jumper is lovely & cosy. A perfect length for my wee mum who is only about 4 foot 8 & finds most jumpers are like dresses on her.
15 October 2025
I went in to get gel removed from my…
I went in to get gel removed from my finger nails on 19/7/2025 Dawn was very nice and done a great job.
19 July 2025
Unprompted review
Great customer service by all the team…
Great customer service by all the team members on the day.
20 May 2025
Beautiful denim jacket bought in 2…
Beautiful denim jacket bought in 2 sizes and returned one to store in Silverburn Glasgow. Staff member very nice and helpful and refund very quick
29 April 2025
Birthday present
Got my son a t shirt for his birthday 🎂 he loved it .Always get the men jn my life something from here for Christmas or birthday as its good quality and great value for the money and washes good .staff always helpful
26 April 2025
Consistently fantastic new lines available, with very friendly and helpful staff
Fantastic staff, recognised me from working in a place opposite them, and so they gave me a nice "centre discount". The staff are always happy and helpful. As for the shop, the ambience is great. No huge bright strip lights. And the quality of the clothing is always first class. I'll no doubt be back for some summer wear!!
11 April 2025
Good service. Great gear
26 March 2025
Great online service and delighted with…
Great online service and delighted with purchase
23 February 2025
Good quality and the store was nicely…
Good quality and the store was nicely laid out. The staff were very friendly
3 February 2025
I took a return into the Glasgow store…
I took a return into the Glasgow store at Silverburn, the girl could not have been more helpful, professional and nice
2 February 2025
Unprompted review
Great Customer Service
It was my first time visiting Scotland. The asian girl with glasses was great! Very informative helped with sizing and colour choices for a new coat. Wonderful service , a great asset for the company. I left feeling welcomed very happy with service she provided.
8 January 2025
Unprompted review
Although I didn’t keep the article I…
Although I didn’t keep the article I purchased the ease and quickness of returning it to the store was exemplary. I would have no hesitation in dealing with Superdry again.
29 December 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Rude male sales assistant
The male sales assistant with the nail varnish on I found him very rude The only thing I said to him was can I please return this and thank you
He had such a bad attitude and when I was leaving he sarcastically says have a nice day
28 December 2024
Reply from Superdry - Silverburn
Hello William,
We understand your frustration. We strive to provide excellent customer service and are disappointed to hear about your experience.
We will address this with our team to ensure all customers receive the respectful and helpful service they deserve.
Superdry
I bought jeans for my grandaughter which didn't fit and had to return them..the sales assistant at the till explained in detail what would happen and this was correct and I received a refund quickly
I ordered jeans for my grandaughter which arrived very quickly but they did not fit so I returned them and received a super fast refund. Great quality and service Thank you
30 December 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.