OXFORD Store. Can't fault the brilliant customer service we received in the Oxford store from Anne-Marie. We had a faulty garment and Anne-Marie was so helpful, resolved the issue and turned a negativ... See more
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See what reviewers are saying
Every time I use the store I am greeted by a friendly face and attentive staff that even remember my name. More retail outlets could learn a lot from the way your staff deal with customers. I alw... See more
I didn’t find that there was any particular customer service elements that I found particularly Noteworthy, but the jacket that I bought still had the grey metal security device attached to it when I... See more
I am really really unhappy about my shopping experience. I went to Oxford street shop twice to exchange a jacket. But the staff there was not very professional. Firstly, there was a price difference b... See more
Company details
About Superdry - Oxford
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
216, The Westgate, Queen Street, OX1 1PE, Oxford, United Kingdom
- 01865 791189
4.6
Excellent
239 reviews
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OXFORD Store
OXFORD Store. Can't fault the brilliant customer service we received in the Oxford store from Anne-Marie. We had a faulty garment and Anne-Marie was so helpful, resolved the issue and turned a negative to a definite positive. Always like Superdry products and when theres an issue I know we can rely on good service and fix.
8 May 2026
Unprompted review
Customer service
Every time I use the store I am greeted by a friendly face and attentive staff that even remember my name.
More retail outlets could learn a lot from the way your staff deal with customers.
I always enjoy visiting superdry oxford .
18 April 2026
Cashier very friendly and helpful
Cashier very friendly and helpful. Told me about a deal on tops I was buying. Polite and cheerful.
18 April 2026
I love the big embroidery
I love the the big embroidery on the hoodies and a T-shirts and the jumpers. They are comfortable but the sizes aren’t consistent. I wear a 2XL and all three of my super dry hoodies are all different sizes but they all fit but some are tighter than others.
3 April 2026
The sales person was super helpful and…
The sales person was super helpful and friendly! It was her second day at the job but she went around to find the answers when she wasn't sure.
6 April 2026
The employees.
2 April 2026
Oxford Superdry store is always a joy…
Oxford Superdry store is always a joy to shop in. Staff are helpful
22 March 2026
Good selection of men’s casual shirts
16 February 2026
Great shopping experience
Great shopping experience. Super helpful staff, very smiley.
I work in Orvis USA, when quality of service is key, your staff had the same amazing customer care.
11 February 2026
All round fantastic service.
18 January 2026
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