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Superdry - Leeds Trinity Reviews 170

TrustScore 4.5 out of 5

4.4

18-24 Albion Street, LS1 6HX Leeds, GB


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See what reviewers are saying

Rated 3 out of 5 stars

Easy to order online, speedy delivery via InPost at my local shop However the sizing was very snug so i needed a larger size (no way was the model wearing medium size), no option to exchange, so end... See more

Rated 5 out of 5 stars

The help from the staff involved was top tier. Both the Shop Manager & the assistant who helped me made me feel valued as a customer. They were efficient & well informed. calm & patient - even when... See more

Rated 5 out of 5 stars

What made my experience great was the attention to customers. Both on the shop floor and at the till. The fitting rooms had someone available and the team were always about making sure the store looke... See more

Rated 3 out of 5 stars

I am new to this country, and this was my first experience buying clothes here. I am not familiar with your company, so I wanted to share my thoughts. There were so many clothes in the center, and as... See more

Company replied


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Leeds Trinity

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • 18-24 Albion Street, LS1 6HX, Leeds, United Kingdom

  • 01132 469772

4.4

Excellent

TrustScore 4.5 out of 5

170 reviews

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Rated 3 out of 5 stars

Easy to order online but no exchange option

Easy to order online, speedy delivery via InPost at my local shop
However the sizing was very snug so i needed a larger size (no way was the model wearing medium size), no option to exchange, so ended up losing my 10% new customer discount and had to return to Leeds store & purchase the same jumper in a larger size at full price.
Staff in Leeds were very helpful and friendly

19 April 2026
Rated 4 out of 5 stars

Great jacket.

Product colour was listed as "Stone Dark Gray". In-store, staff said it was a Dark Gray colour. Online, it looked a Stone colour, which is what I wanted. I was happy with product, as it was a Stone colour, with Dark Gray "trim". Descriptions could be a lot better, especially when purchasing online.

1 December 2025
Rated 5 out of 5 stars

Gorgeous A/W Design Knitwear

I recently purchased 3 sweaters from your A/W '25 clothing range.
2 fairisle and 1 qtr zip,
sized up for a slouchy feel ...
I have an aversion to logo'd items as I find them gauche and scream ' trying too hard'. I ALWAYS purchase purely on styling merit. Style whispers, it doesn't need to SHOUT. As a fashion stylist this is a basic rule.
The camel and brown fairisle is perfect to tone with earth toned trousers or leggings with knee high boots or chunky chelsea boots/ walking boots. The lighter fairisle has a subtle moss green thread which looks beautiful with khaki and beige tones, and lighter shade bottoms.
The chunky 1/4 zip replaces the need for outerwear. The colours tone beautifully with denim shades.The fabric is quite coarse so I'd advise wearing a navy crew or roll neck 't' underneath....it needs this for styling too.....such a shame this isn't available in larger sizes to make it unisex.
I bought my first item of SUPERDRY knitwear a couple of years ago, when I bought a cable knit scarf to match a sweater. Prior to this I associated the brand with LOUD, obvious street wear for teens who felt the need to belong.
Of the 'high street' brands I tend to wear COS, And Other Stories, Anthropologie and SOAKED....even M&S who have finally brought some style conscious buyers on board.

Delivery took some time but having lost our City store (Leeds), s I was forced to purchase on-line.

11 November 2025
Rated 5 out of 5 stars

Great clothes ,,,, I love super dry however always have a…

I love super dry however always have a bigger size they are undersized.
Also if you are looking for a review please address my email with a reason and if I complete any further reviews I would like them to count for buisness and for my own gain only the buisness will have to comply by my own scrutiny and research as I am about the truth only I will not be bribed or made to provide this service any more with no funding I have become 1 of the top 30 reviews for Google or top 30 % 1 or the other however I never received any funding and over 1.3 million people read what I wrote just last month in March 2025.
With that many views i feel for the public to gain any faith or truth of buisness people running the restaurants or other globe enterprises should now for there be sharing in how I know by payment to my self as Google had offered me nothing in any monies.
Mr damion peter king .
Kdamion8@
Damion.king.gov@

20 April 2025
Rated 5 out of 5 stars

Quality clothing

Always bought my winter coats from you...they are the best and warm as I a very cold person...just recently purchased few other items.. jumpers , shirt, t-shirt....very good quality and loved them. Dint know why I never looked at these types of items before...website easy to use and delivery quick..only one issue...the lighting in the Leeds store very bad...

3 February 2025
Rated 5 out of 5 stars

Quality and service

Quality and service

23 December 2024
Superdry - Leeds Trinity logo

Reply from Superdry - Leeds Trinity

Hello Michael,

Thank you for your 5 star review.

We're so glad you were pleased with your online order via our Leeds Trinity store.

Thank you for shopping with us.

Superdry

Rated 5 out of 5 stars

Went into super dry in trinity Leeds…

Went into super dry in trinity Leeds but didn't have the size coat I wanted but the member of staff couldn't have been more helpful and sorted for it to be delivered to my address

8 December 2024
Superdry - Leeds Trinity logo

Reply from Superdry - Leeds Trinity

Hello,

We appreciate you taking the time to share your experience.

We understand the frustration of not finding the exact item you were looking for. It's fantastic to hear that our staff in Leeds Trinity went above and beyond to help you out and ensure you received the coat. We strive to provide excellent customer service, and we're glad you had a positive interaction with our team.

We hope you have a lovely Christmas,
Superdry

Rated 5 out of 5 stars

very helpful friendly staff

Fast delivery great item.

8 December 2024
Superdry - Leeds Trinity logo

Reply from Superdry - Leeds Trinity

Hello,

Thank you for taking the time to share your feedback. We're thrilled to hear that you were happy with your recent purchase and delivery. We strive to provide our customers with a positive experience, and your kind words are greatly appreciated.

We hope you have a lovely Christmas,
Superdry

Rated 5 out of 5 stars

Quick and easy to pick up from the…

Quick and easy to pick up from the store smooth transaction satisfied customer.

1 December 2024
Superdry - Leeds Trinity logo

Reply from Superdry - Leeds Trinity

Hello,

We appreciate you taking the time to share your positive experience.

We're glad to hear that you found the pickup process quick and easy. We strive to provide a seamless experience for our customers.

We hope you have a fantastic Christmas,
Superdry

Rated 5 out of 5 stars

The staff are very friendly and caring…

The staff are very friendly and caring about what you want and needs. 💯 thumbs up 👍 to them all

22 November 2024
Superdry - Leeds Trinity logo

Reply from Superdry - Leeds Trinity

Hello,

Thank you for your kind words about our Leeds Trinity store staff.

We're so glad to hear that you had a positive experience with them. We strive to provide excellent customer service, and we're happy that our team was able to help you.

Thank you for shopping with us, we really appreciate it!

Superdry

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