I bought a jacket online, it was delivered very quickly. Unfortunately, it turned out to be too big. I took the opportunity to return the jacket to a Superdry store in my city. My jacket was accepted... See more
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Parcel did not arrive and abortive visits to the shop were useless, I had to buy the shirt in the shop to avoid disappointment but no refund until I have proof that the package did not arrive at the... See more
I specifically wanted a black puffer coat. Looked on line and saw that Superdry had several possibilities, reasonably priced. Tried one in store. Liked it. Fitted perfectly- size 8 - so bought it. Ver... See more
As a disabled woman using a mobility scooter I was unable to access the first floor women’s dept. There was a lift but the scooter could not turn to get out. The shop assistant asked if I knew what... See more
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Company details
About Superdry - Exeter
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
8-9 Princesshay, EX1 1GE, Exeter, United Kingdom
- 01392 214005
4.6
Excellent
265 reviews
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Helpful
Helpful, available and courteous. It is great to feel the quality of the purchase.
22 June 2026
Its always a good service!!
29 May 2026
Great service
Great service, Staff very friendly and helpful. Good amount of different sizes in stock,great price and well made.
31 May 2026
Friendly and helpful service :-)
21 May 2026
Cracking shop
Cracking shop defo must try everything on as there are size differences on the jackets so my xl on one jacket would be tight on another great quality
18 May 2026
Customer care
The people behind the counters are lovely, the clothes are well made and the state of the shops are impeccable
5 May 2026
I ordered 2 pairs of trousers for home…
I ordered 2 pairs of trousers for home delivery and it’s been 2 weeks and no trousers delivered. They blame Evri for going on strike. I ordered the trousers for my partner for a Christening party and not having the trousers in time caused a lot of hassle.
22 April 2026
Shopping with my adult disabled son
Shopping with my adult disabled son - deaf and autistic - the assistant was very understanding and the customer service was excellent
28 April 2026
Nice workers and great quality!!
13 April 2026
Exceptionally helpful staff
Exceptionally helpful staff. Went over and above to help refund a wrongly sized item and reorder.
7 April 2026
The cashier was rude and looked…
The cashier was rude and looked disengaged. She wasn’t helpful in anyway and to top it off she left the security tag on the item I purchased, I didn’t notice until I came home resulting in me haveing to pay again for parking to have the tag removed!
6 April 2026
We love a look around the Exeter store
We love a look around the Exeter store. We were shopping for my daughter who’s the biggest superdry fan on earth. It’s a really nicely put together store, much nicer than shopping online. The staff are cool and friendly which isn’t always easy to pull off!
24 March 2026
Very happy with my ski gear
Very happy with my ski gear; it was not available in the store so the stuff kindly helped me to place the order; arrived in 48 hours, well packed, jackets were absolutely fab, v impressed! Thanks 🙏
4 March 2026
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