I ordered 2 pairs of trousers for home delivery and it’s been 2 weeks and no trousers delivered. They blame Evri for going on strike. I ordered the trousers for my partner for a Christening party and... See more

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I bought a jacket online, it was delivered very quickly. Unfortunately, it turned out to be too big. I took the opportunity to return the jacket to a Superdry store in my city. My jacket was accepted... See more
The staff- Amazing They're usually working with clothes here and there but they'll get your job done, give them 5 minutes. I couldn't find what I wanted in-store so I went through the website wit... See more
Friendly & accommodating staff Exchanged a shirt bought for Christmas. Wife gave me wrong receipt but shop still honoured purchase . Very grateful as saved an argument and possible divorce !!!
Company details
About Superdry - Exeter
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
8-9 Princesshay, EX1 1GE, Exeter, United Kingdom
- 01392 214005
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Customer care
The people behind the counters are lovely, the clothes are well made and the state of the shops are impeccable
I ordered 2 pairs of trousers for home…
I ordered 2 pairs of trousers for home delivery and it’s been 2 weeks and no trousers delivered. They blame Evri for going on strike. I ordered the trousers for my partner for a Christening party and not having the trousers in time caused a lot of hassle.
Shopping with my adult disabled son
Shopping with my adult disabled son - deaf and autistic - the assistant was very understanding and the customer service was excellent
Nice workers and great quality!!
Exceptionally helpful staff
Exceptionally helpful staff. Went over and above to help refund a wrongly sized item and reorder.
The cashier was rude and looked…
The cashier was rude and looked disengaged. She wasn’t helpful in anyway and to top it off she left the security tag on the item I purchased, I didn’t notice until I came home resulting in me haveing to pay again for parking to have the tag removed!
We love a look around the Exeter store
We love a look around the Exeter store. We were shopping for my daughter who’s the biggest superdry fan on earth. It’s a really nicely put together store, much nicer than shopping online. The staff are cool and friendly which isn’t always easy to pull off!
Very happy with my ski gear
Very happy with my ski gear; it was not available in the store so the stuff kindly helped me to place the order; arrived in 48 hours, well packed, jackets were absolutely fab, v impressed! Thanks 🙏
Great experience in Exeter UK Store …
Was visiting Exeter and went into super dry
Shop was inviting and had a wide range of goods
Friendly helpful staff
Must have jacket
Purchased this jacket for my husband & he loves it! Good quality & great style. Received a polite & helpful welcome at the till & I'm very happy with my purchase.
The clothes I buy I love loads
Really friendly, helpful staff
Clothes wash really well and get better with time
Not many female items my style though and can be expensive. Think the men's range is better.
Shops are a bit dark inside
The lady who served me was friendly
The lady who served me was friendly, kind and chatty. Nice products, good store location.
Friendly & accommodating staff
Friendly & accommodating staff
Exchanged a shirt bought for Christmas. Wife gave me wrong receipt but shop still honoured purchase . Very grateful as saved an argument and possible divorce !!!
Staff always friendly to help and I…
Staff always friendly to help and I love the quality
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