Great service. We found a coat we liked in the store, but they didn’t have the size we needed so a very kind and friendly girl working in the shop, ordered it on line and we had it delivered to our ho... See more
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Dropped a return into Cambridge store on the 28th December. No email to confirm return (they are aware of email issues) and no refund. Have tried to contact but the only way is through their website... See more
I bought 3 t shirts from a selection of multiple colours. The offer was 3 for £50, I bought three different colours. When I got home, I found that, although the shirts were all medium-sized, they were... See more
Excellent in store customer service and quality item. Accidentally ordered the wrong length trousers. Dealt with quickly, efficiently and professionally with staff member in store. She was also very p... See more
Company details
About Superdry - Cambridge
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
30-31 Petty Cury, CB2 3NB, Cambridge, United Kingdom
- 01223 464361
4.5
Excellent
200 reviews
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lovely service fast and correct.
24 January 2022
Very easy to order
Very easy to order. Excellent delivery times to store for collections. Ready and waiting at the store and tracking very good.
31 December 2021
Happy Hat Service. Great service from the helpful man in…
Great service from the helpful man in the Cambridge store the week before Christmas: He managed to order an out-of-stock item and it arrived at my house within 48 hours, in time to be gifted to the happy recipient. Really good quality, very happy all round.
30 December 2021
The item was never sent and I ordered…
The item was never sent and I ordered this as a Christmas present for my daughter. I had to contact customer services who said no action had been taken on the order! So I got a refund instead
27 December 2021
Excellent staff
Staff were very helpful and super polite. I ordered for pick up and to buy things on site. All very easy, extra discounts applied also
23 December 2021
Excellent customer service from Zack in…
Excellent customer service from Zack in Cambridge store. Helped with choosing, ordering and very polite. Fast delivery.
19 December 2021
Very helpful in-store
Very helpful in-store , ordered for me and received well within date given ....couldn’t ask for more
16 December 2021
Friendly helpful service in Cambridge…
Friendly helpful service in Cambridge branch. He kindly ordered the top which wasn’t in store and it arrived to my home two days later.
13 December 2021
Good quality product
5 December 2021
I adore these jogging bottoms
I adore these jogging bottoms. The material is extraordinarily superior and I feel very joyous in them. I received charming customer service from Sean (Shaun?) who works at the Cambridge store. Thank you so much: happiness in all directions. Xxx
2 December 2021
Fabulous service
Fabulous service. Didn't have what I wanted in stock so immediately offered to send it to me with free delivery. And it arrived in a couple of days. I have been into your stores a.few.times.recently at Cambridge and Bury St Edmunds, mainly to buy gifts for my grandson so I am not really a typical Superdry customer!. Your staff are friendly, helpful and professional and its such a nice change to feel like a valued customer.
29 November 2021
Have used super dry several times good…
Have used super dry several times good service and postage time. Very up to date with returns and found it free and easy enough to return items. Just a shame this time my coat didn’t fit and next size down is not available now.
17 November 2021
Staff was really really friendly
Staff was really really friendly! I requested a jacket from the previous season, but they had it in a different colour. They offered me to try it on to get a reference on the size, and after that, we ordered it in the colour I wanted. Delivery was fast, and generally the whole experience was great. Will definitely shop again.
23 October 2021
Salesclerks in the shop are genuinely friendly and helpful
Salesclerks in the shop are genuinely friendly and helpful. And the system regarding scanning the code on the package in order to get the information of the product was very intelligent.
12 September 2021
Ordered t-shirts in store online with…
Ordered t-shirts in store online with free delivery and they came within 48 hours.
30 August 2021
Polite
Polite, friendly, helpful staff in Cambridge & top quality garments at great sale prices!
19 July 2021
Love the item
Love the item, arrived reasonably promptly. Easy to return when it was the wrong size. Would recommend
19 May 2021
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