Good range of coats. Easy online ordering and easy to return to store with fast payment reimbursement. Returned the online coat as it didn't suit me but purchased another coat in store. Great customer... See more
Company replied
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Ordering was easy online and delivery time excellent. Sadly the day of delivery my parcel was left outside my neighbours patio doors and not my safe place even though I was in all day and nobody rang... See more
Company replied
Absolute garbage, the day after purchasing your products you have sent a mocking mail showing that there is now a 30% spring discount on both jackets purchased. After bombarding with emails saying sto... See more
The staff in the Braehead store are helpful and polite. I quite like the calming atmosphere in the store, it’s not to bright and in your face. A little crowded with rails which can be annoying some... See more
Company details
About Superdry - Braehead
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Titanium House Braehead Shopping Centre, G51 4BF, Glasgow, United Kingdom
- 01418 866819
4.6
Excellent
164 reviews
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Didn’t feel rushed,no sales team…
Didn’t feel rushed,no sales team hovering over my shoulder. Plenty time to try on & change sizes
15 April 2026
Staff and price
9 June 2025
People were so nice and the girl who…
People were so nice and the girl who was working there was very helpful
5 June 2025
Great service
20 May 2025
Friendly staff 😁
20 April 2025
Absolute garbage
Absolute garbage, the day after purchasing your products you have sent a mocking mail showing that there is now a 30% spring discount on both jackets purchased. After bombarding with emails saying stock was low as I had them in my basket. Should be wearing masks with a clown face underneath.
8 April 2025
Excellent shop assistants
31 March 2025
Great service
Great service as always , was looking for a jacket tried on a few asked staff about sizes they were really helpful. Showed me a few styles nothing a problem.
26 March 2025
Great to collect from store
Great to collect from store. Staff friendly and efficient.
16 February 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent service from brand but delivery service a let down
Ordering was easy online and delivery time excellent. Sadly the day of delivery my parcel was left outside my neighbours patio doors and not my safe place even though I was in all day and nobody rang my bell..as usual the quality is outstanding.
30 November 2024
Reply from Superdry - Braehead
Hello,
We appreciate your feedback and understand your disappointment about the delivery.
We strive to ensure our customers have a positive experience, and we're sorry that this wasn't the case for you. We'll be sure to share your feedback with our delivery team to help improve their procedures.
We're glad you enjoyed the quality of your order,
Superdry
Superdry jacket
Ordered online and when product arrived it was too small. The shop were efficient in dealing with an exchange with great customer service at the braehead store.
17 November 2024
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