All the staff members I spoke to where lovely, as well as the order came in quickly and efficient. The order was perfect and I like how you use paper bags for orders.
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Bought a size too small so went in store to return and buy the correct size (order details and website state you can't exchange an order). Luckily, however, the person at the till was kind enough to d... See more
The staff in the bluewater superdry store were sitting around chatting & not paying any attention to your customers. When I made my purchase, the store was empty & the woman on the till was half aslee... See more
Friendly staff, great items in store. Only 1 issue is a concern on accessibility and how packed the shop floor is with merchandise, barely much room to move in between clothes racks, quite uncomfortab... See more
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Company details
About Superdry - Bluewater
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Upper Thames Walk, DA9 9ST, Greenhithe, United Kingdom
- 01322 313673
4.7
Excellent
516 reviews
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Awesome staff
The staff member who assisted me was really helpful and knowledgeable.
29 September 2025
Easy shopping experience with friendly…
Easy shopping experience with friendly and helpful staff.
26 September 2025
Great
Everything was packaged well and delivered on time and came in great condition. Superdry never disappoint
18 September 2025
My experience at your Bluewater store…
My experience at your Bluewater store was the first and it was pleasant as your staff were not only professional but also very helpful too.
17 September 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Got help with what I wanted.
6 September 2025
Reply from Superdry - Bluewater
We're happy to hear that we could assist you with what you wanted. Thank you for your positive feedback; we appreciate it.
Superdry
great choice of good quality items
3 September 2025
Reply from Superdry - Bluewater
We appreciate you taking the time to share your feedback with us. We're so glad you found a great selection of quality items.
Superdry
Piss take
Piss take, spent over 200 pounds on 2 jackets, and still got charged 10p for poxy brown paper bag, WILL NOT SHOP WITH SUPERDRY AGAIN
13 August 2025
Great clothes that are well made
Great clothes that are well made, last for years and wash and iron beautifully each time. Also a wide and varied product range.
26 August 2025
Shop was beautiful and staff was…
Shop was beautiful and staff was cooperative. Happy from them
19 August 2025
Great service.
15 August 2025
Sweet assistant
The lady at the till was really nice, she helped me activate a gift card.
13 August 2025
Value for my money spent.
Customer service was excellent!Would like to vist again for shopping.
12 August 2025
Simply the best
Wide range of selection available and true to size . Also the quality is always oh high standards.
28 July 2025
Very quick and efficient.
22 July 2025
great Customer service
22 July 2025
WRONG SIZING!!
I bought my dad an XXL t-shirt for his birthday. I went to wrap it up and noticed that it didn't look very big, So I laid it on top of my husband's XL Superdry t-shirt and it was EXACTLY the same size. My husband had to drive 30 minutes back to your store to get a refund, and then go and buy another top from elsewhere!! How annoying!!
16 July 2025
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