Friendly staff, great items in store. Only 1 issue is a concern on accessibility and how packed the shop floor is with merchandise, barely much room to move in between clothes racks, quite uncomfortab... See more
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The staff in the bluewater superdry store were sitting around chatting & not paying any attention to your customers. When I made my purchase, the store was empty & the woman on the till was half aslee... See more
The asst manager (Callum) took his time giving us ideas on sizing and item availability. Thanked him for his time as he made the experience very enjoyable, especially as the clothing rails are now li... See more
Customer service was fantastic. Great range of very quality clothing. I order something online that was the wrong size, I phoned a store, they were super polite d helpful. Ordered in and reserved my c... See more
Company details
About Superdry - Bluewater
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Upper Thames Walk, DA9 9ST, Greenhithe, United Kingdom
- 01322 313673
4.6
Excellent
512 reviews
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Totally unique
Super helpful staff, layout and style of store is different to the norm alone with the beautiful unique clothing. I definitely will be returning for more purchases x
17 December 2025
Well looked after with polite shop staff
15 December 2025
Lovely coat
I am really pleased with my coat. The website was easy to use with fast delivery. Thank you
2 December 2025
The staff in your bluewater superdry…
The staff in the bluewater superdry store were sitting around chatting & not paying any attention to your customers. When I made my purchase, the store was empty & the woman on the till was half asleep. When I got home to Croydon, I was fuming to discover that the security tag hadn't been removed from my coat & I have no time now before Christmas to go back to bluewater or bromley to get the tag removed. So I am v annoyed to say the least. Why should your staffs incompetence now be my problem???
4 December 2025
I wanted a different size than was on…
I wanted a different size than was on the shop floor, cashier asked me to show him where the item was, he then checked if there was one in the size I wanted in the store room. Although it wasn’t available his customer service was good.
2 December 2025
Bought shirt at airport duty free
Bought shirt at airport duty free. Unfortunately too small. Returned here and sales staff were very helpful. Unfortunately shirt was full price so I just got a refund
6 December 2025
Good choice.
5 December 2025
Good service and coat fits and feels…
Good service and coat fits and feels great, very warm for this time of year, keeps the cold NE winds out.
5 December 2025
buying a new coat
The process was simple enough, I had to find the staff for questions and go to the rear of the store to pay which was ok, not overly welcoming. I did find the layout a little confusing, took a bit of probing to find what I was after
2 December 2025
Very helpful friendly staff.
4 December 2025
Great service as normal
Great service as normal, no fuss made about anything, great people to shop with
4 December 2025
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