The shorts that I wanted in a certain colour weren't in store in my size but the assistant ( manageress)? ordered them for me. She also ordered a pair of shorts that I had seen on sale online but was... See more
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Called the Basingstoke store to check stock on a jacket for my son. Only available online but the salesman was really helpful & helped me work out what size would be best for him. Ordered online & arr... See more
I needed new clothes as I have lost a significant amount of weight doing slimming world. I loathe shopping so adopt the magpie principle and pick up what I need then narrow down the selection. I saw... See more
My original visit to purchase garment was fine, I had a receipt for garment purchased for grandson, who returned garment without receipt. Unfortunately and understandably they refused to allow exchan... See more
Company details
About Superdry - Basingstoke
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
13-15 Paddington House, RG21 7LJ, Basingstoke, United Kingdom
- 01256 843580
4.8
Excellent
196 reviews
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I went into the store to have a quick…
I went into the store to have a quick look, and found a dress which I absolutely fell in love with when I tried it on, but it was a size too small. An assistant whose name I didn’t catch checked if it was available a size up and then ordered it for me for home delivery. The dress is perfect, and the service was great!
22 May 2022
Reply from Superdry - Basingstoke
Hi Chloe,
Thank you for sharing your feedback with us. At Superdry, we want to offer the best service to our customers every time, so we love to hear from happy customers. We have passed your feedback onto the store so we can try to get that back to the employee who served you! Thanks so much for your review and comments.
Superdry Care
Very convenient and excellent service
26 April 2022
Good quality clothing at a fair price!
Good quality clothing at a fair price! A quick delivery service as well.
20 April 2022
Great product!!
Great product!!
Product was as expected and arrived early. Overall a really good experience.
21 March 2022
Young lady in the Basingstoke shop was…
Young lady in the Basingstoke shop was very helpful in selection of a top for my wife. and ordering one a smaller, witch came delivered shortly after.
21 February 2022
Smooth transaction
I ordered jacket online for collection from the store. I had to return the jacket 2 times because of the size issue. I must say it happened without any friction. So helpful staff.
21 January 2022
I was clothes shopping for a Christmas…
I was clothes shopping for a Christmas gift for my Great Niece. She chose a skirt but this was not in her size. The Shop Assistant ordered for home delivery, postage free and 5 days later it was delivered. Fabulous customer service.
10 December 2021
I wanted to return one of the product…
I wanted to return one of the product which I ordered online and it was pretty seamless. Thank you.
6 December 2021
Really friendly helpfully staff made…
Really friendly helpfully staff made getting exactly what I wanted and in the right size very easy
27 November 2021
Great quality product
Great quality product, delivered promptly and in recyclable packaging. Very happy with my purchase.
18 November 2021
Fantastic customer service
Fantastic customer service especially at the changing rooms area.
8 October 2021
Quality products and service
Basingstoke Branch: Good quality products and excellent customer service…what more could you want!
3 October 2021
Unprompted review
Top Marks for Basingstoke
The shop assistant in Basingstoke was brilliant and very helpful
24 May 2021
Always a good experience at Superdry
Always a good experience at Superdry. Lovely staff.
28 April 2021
Easy to navigate website and Quick delivery
Quick delivery - easy to navigate website and easy to order.
10 April 2021
Very quick and easy purchase...Arrived…
Very quick and easy purchase...Arrived within 3 days..Very happy with the service. Product matching picture
8 April 2021
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