Super Bright LEDs Reviews 

25,652
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 2,541 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality and wide selection of products, often finding exactly what they need for various applications. Many appreciate the detailed product descriptions and helpful assistance, which makes finding the right items easy. Reviewers consistently highlight the fair pricing and excellent value, often noting that products perform better than alternatives. The delivery service is frequently mentioned for its speed and efficiency, with orders arriving quickly and well-packaged, contributing to a smooth overall purchasing process. However, some customers also noted concerns regarding product functionality or design, such as short cables for specific applications, missing mounting hardware, or items not performing as expected. A few people experienced issues with order accuracy, receiving incorrect items or mismatched specifications. Additionally, there were instances of delayed deliveries, packages being misrouted, or difficulties with warranty claims and replacements for discontinued products.

What people talk about most

Product

Clients share positive opinions on product, highlighting the ease of navigating the extensive selection and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the super fast... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the high quality of... See more

Order

Users describe positive interactions with order, highlighting a seamless and easy ordering process, often... See more

Price

Reviewers mention positive feedback about price, consistently highlighting fair and reasonable pricing for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wasn't sure if the items I was thinking of buying would be compatible with my application (marine lighting). A quick phone call put my mind at ease, and I ordered the parts. After installation, si... See more

Rated 5 out of 5 stars

I was looking for a replacement LED bulb for an older side marker light. Having the print available with all the dimensions really helped narrow it down. Also having the full description was nice.... See more

Rated 5 out of 5 stars

I just installed RGBW led strips in my newly updated kitchen. I did top of upper cabinets, mid area lighting for counter top and toe kick areas. I had fun doing the project it was alot of work though... See more

Rated 5 out of 5 stars

Been ordering flashers for a while now and noticed one day that the flashers I usually buy were on back order. Thought it would take a while, but it didn't they showed up in orderly fashion.


Company details

  1. Lighting Store
  2. Light Bulb Supplier

Written by the company

Founded in 2002, superbrightleds.com began as a small online retailer with the goal of providing quality LED lighting, great customer service, and superior product support to our customers. Today Super Bright LEDs offer thousands of products for the industrial, vehicle, landscape, and residential sectors.

Our Services

Written by the company

We provide all of these services and more
Excellent warranties on our products, same-day shipping before 3 pm, ship directly from our centrally located warehouse, superior customer and product support, an in-house test lab, and dedicated sales reps for larger commercial customers.

Our Same-Day Shipping Guarantee

Same-Day Shipping before 3pm CT

If your order is placed Monday through Friday before 3 p.m CDT, we will ship it the same day. Orders ship the next day (excluding weekends) if placed after 3 p.m. CT and on Monday if placed on a weekend.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

26K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(25,652)

2,509 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery. The 19.2k lumin light bar is baseball stadium bright! I have a cabin on top of a mountain and with that light, I have seen soon much more wildlife! Thank you.

1 July 2026
Rated 2 out of 5 stars

You ask me for a review days before I…

You ask me for a review days before I expect it to arrive. And now you troll me on Google.
This is good service?
Try giving it at least enough time for the product to arrive!

6 July 2026
Super Bright LEDs logo

Reply from Super Bright LEDs

Hi Jason,

Thank you for your feedback, and we're sorry for the frustration this caused. Our review request emails are intentionally sent a little ahead of the estimated delivery date so that they're available in your inbox once your order has arrived and you've had a chance to try the product. We understand that if your order hasn't arrived yet, receiving the request can be confusing, and we appreciate you bringing this to our attention. We hope your order arrives soon, and we'd genuinely value your feedback after you've had the opportunity to use it. Thank you for your patience and understanding.

https://www.superbrightleds.com/contact/form/email-us

Rated 5 out of 5 stars

Great Service, Fast Shipping!

Brian B we super courteous in assisting with placing an order. The order was placed and I received a shipping notice not long after!
I will be using this company in the future and I will go to Brian B when I'm ready for another order!

8 July 2026
Rated 5 out of 5 stars

Super Bright had the trailer lights I…

Super Bright had the trailer lights I needed at a fair price and shipped them to me quickly.
I will purchase items as needed because I have always received what I ordered quickly and in good condition.

1 July 2026
Rated 5 out of 5 stars

The Back Order That Never Was

Been ordering flashers for a while now and noticed one day that the flashers I usually buy were on back order. Thought it would take a while, but it didn't they showed up in orderly fashion.

8 July 2026
Rated 1 out of 5 stars

It has not shipped yet according to…

It has not shipped yet according to tracking.

6 July 2026
Super Bright LEDs logo

Reply from Super Bright LEDs

Good afternoon V C,

Thank you for your review. However, the information provided is not accurate based on our records.

Our records show that your order was placed on July 6, 2026, at 1:10:20 PM, which was before our same-day shipping cutoff time. In accordance with our Same Day Shipping Guarantee, a shipping label for your order was created on July 6, 2026, at 3:18 PM.

Our records also show that a shipping confirmation email containing your USPS tracking number was sent to the confirmed email address on file on July 6, 2026, at 3:22:19 PM.

While USPS tracking updates are dependent on the carrier and may not appear immediately after a package is accepted into their network, we fulfilled and shipped your order in accordance with our same-day shipping guarantee.

If you have any additional questions or need assistance with your shipment, please don't hesitate to reach out. We'll be happy to help.

https://www.superbrightleds.com/contact/form/email-us

Rated 3 out of 5 stars

I get tired of getting notice that the…

I get tired of getting notice that the next order gets $15 off ands then when I make a the order it says the order does not qualify. I think would just as soon not get the notices.

6 July 2026
Super Bright LEDs logo

Reply from Super Bright LEDs

Hi Arvin,

Thank you for your feedback. The promotional emails are sent because you are subscribed to our email list. We send these notifications to let customers know about active promotions, such as our Independence Day sale, which offers 15% off select products.

Since we don't know what specific products each customer may be shopping for, we send sale announcements to all email subscribers so everyone has the opportunity to take advantage of available promotions. Some discounts apply only to select products or categories, so not every item will qualify.

If you prefer not to receive these promotional emails, you can unsubscribe at any time using the Unsubscribe link at the bottom of any marketing email.

If you ever have questions about a promotion or whether a product qualifies for a discount, please don't hesitate to reach out. Our team will be happy to help clarify the offer and assist you however we can.

https://www.superbrightleds.com/contact/form/email-us

Rated 1 out of 5 stars

Super Bright LEDs does not stand behind…

Super Bright LEDs does not stand behind its products.

After installation, part of my LED strip light did not work correctly. I contacted them for a warranty replacement, but after giving me the runaround, they told me the product was discontinued and they had no replacement available.

Their “lifetime warranty” appears to be meaningless if they refuse to provide a comparable replacement, credit, or refund when the product fails.

I have purchased over $20,000 from them in the last 12 months, and this experience has been extremely disappointing. I am also concerned that customers may not be able to freely post Google reviews, which makes it harder for real customers to share honest experiences. Based on how they handled this warranty claim, I would be very careful before relying on their warranty promises.

6 July 2026
Unprompted review
Super Bright LEDs logo

Reply from Super Bright LEDs

Hi Fred,

We take customer feedback seriously, but we are unable to verify the claims in this review because no order information was provided. We searched our records using the name associated with this review and were unable to locate any orders. Without an order number or the email address used for the purchase, we cannot identify the warranty claim being referenced or investigate what occurred.

The statement that our lifetime warranty is "meaningless" is false. As clearly stated in our official Lifetime Warranty Policy, if the exact product is no longer available, a gift card for the value of the original purchase price will be provided. Our warranty policy is publicly available here: https://www.superbrightleds.com/policies.

We also want to address the implication that customers cannot freely leave reviews. That is simply not true. Customers are welcome to share their honest experiences on Google or any other review platform. We do not edit, remove, or prevent legitimate customer reviews, and we believe transparency is important.

If you have an active warranty claim, please contact us with your order number or the email address used for your purchase so we can locate your account and review your case. We are committed to honoring our published warranty policy and resolving legitimate warranty claims fairly.

https://www.superbrightleds.com/contact/form/email-us

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