Supadance Reviews 2,312

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

, I had bought latin shoes from superdance before, this style is stylish and comfortable , good for practice and social dance .but I have problems with narrow feet , I don’t know should I order narr... See more

Rated 5 out of 5 stars

We are from Macedonia and unfortunately there is no such store in our country. That's why we order through relatives who live in London, but it was all right starting with the information and product... See more

Rated 5 out of 5 stars

I fell and fractured my hip a year ago, as a keen dancer this was very difficult to come to terms with. My fracture has healed well but I found I had lost my confidence dancing in high heels. I order... See more

Rated 5 out of 5 stars

They are great! Their shoes and accessories are great quality and good value for money. They have a rich variety of products, with so many tweaks that can be made outside the standard offer. Delivery... See more

Company details

  1. Shoe Store
  2. Dance Store
  3. Leather Goods Store

Information provided by various external sources

We have been manufacturing ballroom & Latin dance shoes for over 50 years, so we do the thinking and you do the dancing.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

Practice Ballroom Skirt

I am delighted with my practice ballroom skirt from Supadance. The skirt is beautiful and just what I wanted. I can’t wait to wear it. This is my first purchase and I will certainly be buying again from them. Delivery was very quick too.

27 February 2025
Unprompted review
Rated 1 out of 5 stars

Terrible experience trying to purchase…

Terrible experience trying to purchase gift vouchers via the website. The moneys been taken, but no email confirmation that the vouchers are on their way. I then get an email that says "Thanks for stopping by. We saved all of the great items you've added to your cart so when you're ready to buy, simply complete your purchase". So I'm having to email back to ask, is this order on its way or not?

15 December 2023
Unprompted review
Supadance logo

Reply from Supadance

Thank you for leaving a review.
We stopped using Trustpilot services in 2020, so we no longer monitor this site.
However, just to confirm your order for the Gift Voucher was processed and dispatched on 19th December 2023. Best Regards, Supadance Team

Rated 5 out of 5 stars

Outstanding service

Purchased shoes, encountered a problem with them after a few months and reported it. The customer service was outstanding. So very attentive and concerned and put the problem right immediately. Can not fault Supadance and will not buy shoes from anywhere else now.

23 February 2022
Unprompted review
Rated 2 out of 5 stars

Leather splits

I have bought two pairs of men's ballroom shoes. Both pairs had the same problem. The leather in top of the shoe split. I understand soles and heels wearing out but, not the tops splitting. I have never seen that in shoes.

12 December 2021
Unprompted review
Rated 3 out of 5 stars

No shoes, no money, no answer

I've ordered a pair of shoes for my husband's birthday, and it arrived on time. However, it was a wrong (cheaper) pair, moreover, in a wrong size. The birthday present was spoiled. The customer service promised to send me a new pair as soon as they get my return. The parcel was signed for in Supadance office on July 16th. Today it's July 31st, and I don't get any information. My messages are simply ignored. Pity it's not possible to put zero stars here. Not what you expect from such famous brand...

UPD. Got the parcel with the right shoes yesterday, and to be honest, the shoes themselves are perfect :) However, none of my messages are answered.

1 August 2020
Unprompted review
Supadance logo

Reply from Supadance

Dear Ekaterina,

Thank you for your review. Unfortunately due to the COVID-19 measures during the month of July we have been working with fewer staff members for only a couple of days a week. The new measures have meant it has been very difficult to respond to all email enquiries, however, we have done our best with limited resources. We are slowly getting back to normal so we hope this will not happen again.

Just to confirm your exchange shoes were dispatched on the 23rd July and were delivered on the 3rd August.

We are glad to see with the update that you are happy with the shoes themselves :)

Kind Regards,
Supadance

Rated 5 out of 5 stars

quality shoes

I feel the quality of dance shoes is amazing, having tryed other manufacturers and the quality is not as good.

28 March 2020
Unprompted review
Rated 5 out of 5 stars

Helpful staff

Clear useful website. Helpful staff in store. I called when I had a question about an online product and they were very helpful.

28 March 2020
Unprompted review
Rated 5 out of 5 stars

Amazing shoes!

I bought a pair of made-to-order shoes. I had expected them to take the full 6-8weeks that was advertised. However, after 4 weeks I received an email that they were on their way!

The quality is superb and they feel like a pair of very sturdy shoes. They only took one day to wear in, and they are extremely comfortable and breathable.

Would definitely recommend Supadance to others that haven't already bought from them.

27 March 2020
Unprompted review
Rated 5 out of 5 stars

All thumbs up!

They are great! Their shoes and accessories are great quality and good value for money. They have a rich variety of products, with so many tweaks that can be made outside the standard offer. Delivery (abroad) was quite expedient. The sales team is particularly helpful and their advice was vital for my previous purchase.

27 March 2020
Unprompted review
Rated 5 out of 5 stars

I reccomend Supdance

I reccomend Supdance. I got my shoes after few days. Contact with them is perfect. They answer really quick and help if u have any problem. Shoes look gorgeous! I can't wait to wear them for the party.

10 March 2020
Unprompted review
Rated 5 out of 5 stars

Dancing In Comfort and Style

I'm pleased with my purchase of a replacement pair of latin dance sandals. The quality, comfort and fit are what I have come to expect from Supadance. I certainly look forward to my weekly linedance sessions.
The shopping experience was great and the delivery was quick and efficient.
I recommend Supadance for its quality, style and comfort. Thanks also to the sales staff for their prompt e-mail answers to my queries.

2 March 2020
Unprompted review

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