sunriseslots.com Reviews 199

DONT PLAY, THEY DONT PAY!!!!!!!!! original email from them:
Hi Slavek,

Hope all is well today

Your request was approved Dec 20th.

After a withdrawal is approved, we send the funds in approximately 7-10 business days to our third-party vendor. Once the funds have been sent to our payment service provider, the delivery time may vary according to our payment service provider’s limitations.

As soon as we get any updates, we will let you know right away.

They don't pay winners. Run you around and around and around. Give you the same stori

I was going to write a review saying how badly the payouts are. Mine took over 30 days. The first 7-10 business days took about 14. When it was finally approved and the second 7-10 business days started for the payout I wrote and asked a few times and they kept asking for my bitcoin address which from the beginning i tried to use coindraw for faster payouts. It doesn’t work. I had to give my Robinhood wallet. When I asked on the customer service chat (which you always have 30 people in line) when I asked they said first that it was in the time frame. Well it wasn’t all together but I was told there is an algorithm that sees how much the person plays and if they don’t playing or at all that we get put at the end of the queue. I wanted to know why someone would deposit money into their site if it takes that long to pay. They have no answers bit customer support doesn’t do the payouts so you can’t get mad at them. But this site is the worst of the worst. (The game are good though and the bonuses

I am new to sunrise so I was playing a little bit. I won a tournament for $250. When I went to withdraw, it stated that I had to deposit $10 first so I did actually I deposited $21 and then it said I was authorized to make my way drop. I went to go make my withdrawal. And not only did I not get my withdrawal. They took my other money too. I do not recommend this site. I cannot believe I won fair and square. And you guys took my money. And you won't even give me my money. I have referred many people there. But I'm going to tell them no. Do not play at this casino because if you win, they will not pay you and take what you deposited......

I am now adding and editing this email to inform everyone. That sunrise did reach out to me through email and stated that the reason why they did not give me my money when I won the tournament is because I accepted the free spins that they kept sending in my email. Now, if you want somebody to come to your site and spend some money. Yes, I believe in marketing. But you do not get them there and the deny them of rightfully winning something. Because they opened the emails, you keep sending them and partake in the free spins, because you're asking them to.
This site is fake and funny. You will spend your money and not get any money from them. They do not appreciate people that actually give them money. They will run you off before you even have a chance to spend it.

sent no deposit
laundered the wager, the account had $300, it was cut down to $100
Won from 100 to 500
Passed verification, made a deposit
I ordered a withdrawal and the entire amount was written off to me
Scam Scam Scam

Fake as you wuld not belive
Do not Play here
2 times if won
2 times they have stolen the payout
You Will never g’et enny winnings from Them just Lane excuses and your monny and time stolen
2 time they even gurenteed me i wuld g’et my monny via e-mail before i made the withdraw requist

I played using a bonus sent to me by this casino - I completed the playthrough and asked live chat how to make a withdrawal - they helped me to be sure my id was verified (which was completed) then I was asked to make a verification deposit - which I did - then I requested the withdrawal of my $200 winnings (amount was verified by live chat) and my deposit of $44.73 - for no reason that I was given, my withdrawal was declined and they shut off my access to the casino (so I was told by live chat today)! I have every transcript from my live chat sessions - and I did everything that they told me to do - they refuse to tell me why this is being done and will not even give me back my deposit
So after a long conversation with live chat I was told that this was given to the finance dept. to review and to check back with live chat for the result. I tried to log back in just now (Thurs. 9pm) and the casino has blocked me from even logging in - never returned my deposit and now I am blocked from logging in- so they have effectively stolen $44 of my money with no explanation!

It advertises instant payout but now they are trying to tell me 7-10 days to be approved plus another 7-10 days before funds are sent . This is ridiculous . Also it says that I am not eligible to withdrawal via coinbase even though I have prior. But I did withdrawal Bitcoin and it still says that long ?......update.....I was emailed today statimg i couldnt withdrawl via BTC because i am not a btc depisitor and tgat bs bc that is tge only way i have ever deposited. So I spole to customer service and they said it was a mistake and they have escalated tge problem . We shall see .....will update .

I tried for three days to withdraw $4200 that I thought I won. Finally contacted "customer service" and they wanted to give me 1/10 which was a $100 and they screwed me out of that. I used a cash app card but refused to put my "winnings" on it. They'll take as payment but won't put it back on. This whole site is a scam and will make it known of this horrible site. FU sunrise!Sunrise is a scam!

if i could give them less than a star I would, I won $1934 I decided to withdraw. I immediately got asked to varify all my info (which I did) just for them to say I played to many free spins... A. I made a deposit that same day I attempted to withdraw and B. If they had a problem with people palying free spins why give them out everyday? Its a trash site and I amgoing after them criminally.

Sun rise slot is not the site to go to it's a big wast of time .and has to be part of a bigger scheme of things ..its all bs...

I won some money back at beginning October ive not been paid yet they state they can not give me a exact pay out date ive followed all there guidelines to be able to withdraw my winnings an still nothing honestly it one of the worst withdraws ive ever had to deal with an ive not gotten my winnings yet

It's been 2 months since I was told the deposit to my account will be made. They have all my very personal banking info and id's. May have investigation of authorities review this casino for criminal acts and fraud.

Everyone who has something negative to say you are absolutely right we should file a mass lawsuit they will owe you an will not payout then you have to make a deposit before they will even accept the withdrawal request and promise to give it back with withdrawal and they never pay you and now they have taken their site down and I am pissed off

This company I horrible with payouts this is the second time I am having a issue with them. Second time make withdrawal hmmm?? First withdrawal I made off there welcome promotion eventually got the withdrawal but boy there were hoops. They did not want to pay out the $100 min/max withdrawal. They got off gavey it should've been $1000 they my winnings from $2000 too $100 once the play through went threw with any notification and while in the middle of a game so keep an eye out you winnings when playing through play through because u went from 2000 to 100 played down 50 before I realized what happened. After that played for a while tried to cash out informed of 100min cash out. So my balance went from $2000 to the $100 max withdrawal so cupon should be canceled but I got to get back to $100. Big hit went to 1500 played 500 back thought hahahaha sthey should have cashed out the 80. After making verification deposit and withdrawal request for the $1000 withdrawal finally approved for $100 and five days later bitcoin deposit hit my crypto wallet. This time very similar but now have deposited a few time taking advantage of the deposit and get 10 days of freespins on the house promotions they offer from time to time idk why almost impossible to make it through the 40x play through may be higher but at min 40x and have a min/max withdrawal of $100. But hahaha nailed it got to cash out and withdrawal denied because consecutive free chips redeemed. WTH wait a min. Umm first of all free chip was free spins. Second what the point of offering 10 days of free spins. So definitely do not put any money in this casino. Read there terms and conditions is what they told me. Yeah they basically don't plan on paying anyone withdrawal request.

They don't pay out. They will lie to you about it for weeks just as they have with me. They are an unlicensed casino based out of California and if you have a complaint about the casino, you should take it up with the department of justice in California. If enough of us file these complaints they will be liable for felony charges and be put in prison.

Do NOT play at this casino. They will steal your money.

Overall horrible website. I have used tens of casino websites and this finishes at the bottom of the list. After playing with multiple deposits, I had done the math and the RTP (return to player) for my account which was considered VIP level 1, was around 30-40%. Most slots that I had played are advertised as a 90% and higher RTP. I know the house wins every time but this wasn't even fun to play. We are talking thousands of spins with little to no bonuses. As far as customer service goes, I had tried to cancel my account more than 6 times and had never gotten an email back to even question why. Glad to leave now as they installed a live chat and I am cancelling my account as we speak. Hate to see it but I'll go play somewhere else.

First of all Why do I have to pay 10 dollars to get my money "paid out!" ?!? - one cannot help but to think that is the way they make money Never Give winnings but make money on people trying to get a pay out.

I won $600, but it somehow quickly reduced to $150 on the slot machines. Initially, it appeared as if someone had stolen from me. Nonetheless, I attempted to cash out the remaining $150, but I could only withdraw $70. They informed me that it would take 7 to 10 working days, which made me question the reviews claiming they received their money in 5 days with no issues.

Interestingly, everyone who hasn't given this fraudulent company a 1-star rating seems to have had nothing but positive experiences. It's almost too perfect to be true. Something doesn't add up in the five-star reviews, and I've been waiting for about 20 days with no progress. My $70 hasn't shown up, and the company hasn't responded to my emails.

What further erodes their credibility is the fact that 5 out of 10 times I attempted to log in, their services were unavailable in my country. This is an issue I've never encountered in any other gambling situation. It leaves me wondering where my $500, which I also won, suddenly disappeared to. Now, I'm left with $70 that has yet to materialize.

I played free spins and won $370 I was denied my cash out …my best advice don’t waste your time AND DEFINITELY DO NOT DEPOSIT MONEY !

I was denied a redemption on no deposit bonus, because I didn't make a deposit. Make it make sense..... no deposit bonus spin, can redeem up to $100 but denied for not making a deposit. Which it's not my first time playing and I have previously made deposits. I was sent an email with the free spins as a promotion so when I do and win I'm denied. Make it make sense